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Knowledge Operations Manager Jobs in Worcester, MA

Operations Manager

Acton, MA · On-site

$75K - $90K/yr

Job Summary Sparx Hockey is seeking an Operations Manager to execute daily operations across ... Strong knowledge of ERP systems (NetSuite experience preferred). * Hands-on experience with ...

Operations Manager

Worcester, MA · On-site

$113K - $165K/yr

As the Operations Manager, you will be responsible for managing, directing, planning and ... General knowledge of Eaton Quality Management System (EQMS) We will not consider candidates who:

Operations Manager

Acton, MA · On-site

$75K - $90K/yr

Job Summary Sparx Hockey is seeking an Operations Manager to execute daily operations across ... Strong knowledge of ERP systems (NetSuite experience preferred). * Hands-on experience with ...

Job Summary Sparx Hockey is seeking an Operations Manager to execute daily operations across ... Strong knowledge of ERP systems (NetSuite experience preferred). * Hands-on experience with ...

Operations Manager

Auburn, MA · On-site

$81K - $106K/yr

Overview The Operations Manager is responsible for overseeing collections activities, container ... Participates in training and other learning opportunities to expand knowledge of the company ...

Loan Operations Manager

Clinton, MA · On-site +1

$66.97K - $90.41K/yr

Loan Operations Manager Pay Range $66,971 - $90,413 annually Hybrid with 2 days remote. Standard ... The ideal candidate has a deep knowledge of loan servicing practices, strong leadership skills, and ...

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Senior Operations Manager

Westborough, MA · On-site

$100K - $150K/yr

The Sr. Operations Manager provides daily field support to our network of local service providers ... Detailed knowledge of floor technician special services, such as strip and refinishing of VCT, all ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

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Showing results 1-20

Knowledge Operations Manager information

See Worcester, MA salary details

$30.9K

$63.3K

$118.2K

How much do knowledge operations manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for knowledge operations manager in Worcester, MA is $63,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are popular job titles related to Knowledge Operations Manager jobs in Worcester, MA? For Knowledge Operations Manager jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Worcester, MA look for? The top searched job categories for Knowledge Operations Manager jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Knowledge Operations Manager jobs? Cities near Worcester, MA with the most Knowledge Operations Manager job openings:
Operations Manager

Operations Manager

Sparx Hockey

Acton, MA • On-site

$75K - $90K/yr

Full-time

Posted 10 days ago


Job description

About Us

Sparx Hockey was founded in 2013 to solve the greatest unmet need in ice skating sports (e.g., hockey and figure skating) - maintaining sharp skates. Today, Sparx is relied upon for high-quality skate sharpening by families, teams, retailers, rinks, and professional skate sharpeners around the world. In addition to Sparx Hockey's exceptional products and record-setting growth, we also pride ourselves on being a fun place to work. Although it's not an employment prerequisite, many of our employees still play, coach, and parent hockey players. We do more than just build great hockey products; we use them ourselves. When we're not working hard or playing hockey our team can be found having a blast at our annual summer outing and impromptu barbecues that fill in the rest of the Sparx annual event calendar. Our global headquarters are in Acton, MA and are home to our R&D, Operations, Marketing, Sales, and Finance teams as well as our production lines and warehouse/distribution center.

Job Summary

Sparx Hockey is seeking an Operations Manager to execute daily operations across manufacturing, logistics, and inventory management. This individual will work closely with the VP of Operations to align short-term execution with long-term planning. The role requires a hands-on, detail-oriented team-player who can manage production workflows, ensure accurate reporting, and maintain strong vendor and 3PL (third-party logistics) relationships. This person must also collaborate with internal teams across Engineering, Quality, Marketing, and Sales to ensure alignment of operations with broader business goals.

Roles and Responsibilities

Production/Manufacturing

  • Manage daily and weekly production planning for all products manufactured on site
  • Ensure all processes are performed in conformance to Sparx standards
  • Implement and oversee training/recertification programs for the workforce
  • Supervise and manage warehouse employees, including scheduling, training, and day-to-day oversight
  • Ownership of key administrative duties associated with production

Inventory Management

  • Oversee 3PL inventory management, including transfers, bookings, and reconciliations.
  • Conduct weekly cycle counts
  • Support year-end physical inventory with the VP of Operations.

Warehouse & Logistics

  • Manage warehouse activities associated with movement of goods between facilities.
  • Coordinate shipments into and out of corporate headquarters.
  • Liaise between Customer Service and 3PLs.
  • Perform routine audits for shipping and logistics activities to ensure service quality and cost-effectiveness.

Reporting & Analysis

  • Provide internal reporting on productivity, efficiency, and operational KPIs.
  • Generate analyses to support VP of Operations in strategic decision-making.

Repair Center

  • Support the collection of data from Repair Center activities, develop KPI dashboards and work with the VP of Ops in continuous improvement in Repair Center operations.
  • Coordinate inventory requirements to support repair operations.
  • Oversee stock transactions on all RMA/product repair activities.

Special Projects

  • Support implementation of special projects as needed

Qualifications

  • 5+ years of experience in operations, manufacturing, or supply chain management; small company/startup experience a plus.
  • Strong knowledge of ERP systems (NetSuite experience preferred).
  • Hands-on experience with inventory control, production scheduling, and logistics oversight.
  • Excellent organizational, analytical, and problem-solving skills.
  • Proficiency with spreadsheets (Specifically MS Excel).
  • Broad experience across a variety of mechanical assembly processes.
  • Excellent communication skills, both written and verbal.
  • Self-motivated, driven, and able to thrive in a fast-paced environment.