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Knowledge Operations Manager Jobs in Worcester, MA

Worcester Polytech

Operations Manager

Worcester, MA

$55K - $65K/yr

JOB TITLE Operations Manager LOCATION Worcester DEPARTMENT NAME The Business School DIVISION NAME ... Knowledge of budget management * Workday experience preferred Compensation: Salary: $55,400 - $65 ...

Eaton

Operations Manager

Worcester, MA · On-site

$113K - $165K/yr

As the Operations Manager, you will be responsible for managing, directing, planning and ... General knowledge of Eaton Quality Management System (EQMS) We will not consider candidates who:

United Rentals

Operations Manager

Shrewsbury, MA · On-site

$80K - $120K/yr

As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and ... Basic knowledge of the construction rental equipment industry or related * Strong motivational and ...

United Rentals, Inc.

Operations Manager

Shrewsbury, MA · On-site

$80K - $120K/yr

As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and ... Basic knowledge of the construction rental equipment industry or related * Strong motivational and ...

United Rentals

Operations Manager

Shrewsbury, MA

$80K - $120K/yr

As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and ... Basic knowledge of the construction rental equipment industry or related * Strong motivational and ...

United Rentals - French

Operations Manager

Shrewsbury, MA · On-site

$80K - $120K/yr

As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and ... Bachelor's degree preferred 3+ years of sales and operational experience Basic knowledge of the ...

United Rentals

Operations Manager

Shrewsbury, MA · On-site

$80K - $120K/yr

As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and ... Bachelor's degree preferred 3+ years of sales and operational experience Basic knowledge of the ...

United Rentals

Operations Manager

Shrewsbury, MA

$80K - $120K/yr

As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and ... Bachelor's degree preferred 3+ years of sales and operational experience Basic knowledge of the ...

lansing

Branch Operations Manager

Fayville, MA

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of ... Strong computer knowledge * All-around business professional with exceptional telephone etiquette

lansing

Branch Operations Manager

Fayville, MA

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of ... Strong computer knowledge * All-around business professional with exceptional telephone etiquette

Clinton Savings Bank

Loan Operations Manager

Clinton, MA · On-site +1

$66K - $90K/yr

Loan Operations Manager Pay Range $66,971 - $90,413 annually Hybrid with 2 days remote. Standard ... The ideal candidate has a deep knowledge of loan servicing practices, strong leadership skills, and ...

DCS Clinical

Dental Operations Manager

Leominster, MA

$65K - $80K/yr

Strong knowledge of dental insurance, eligibility verification, claims processing, and accounts ... Experience managing insurance aging and improving collections * Excellent organizational ...

New

PDS Health

Operations Manager Trainee

Worcester, MA · On-site

$30.50/hr

The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is ...

PDS Health

Operations Manager Trainee

Shrewsbury, MA · On-site

$30.50/hr

The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is ...

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All JobsKnowledge Operations JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Worcester, MA

Knowledge Operations Manager information

See Worcester, MA salary details

$30.9K

$63.3K

$118.2K

How much do knowledge operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for knowledge operations manager in Worcester, MA is $63,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,300.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What are popular job titles related to Knowledge Operations Manager jobs in Worcester, MA? For Knowledge Operations Manager jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Worcester, MA look for? The top searched job categories for Knowledge Operations Manager jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Knowledge Operations Manager jobs? Cities near Worcester, MA with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you
Operations Manager

Operations Manager

Boston Human Capital Partners, Inc.

Natick, MA

Full-time

Posted 8 days ago

Job description


POSITION DESCRIPTION SUMMARY:
The primary function of the Operation Manger at New England Waterproofing is to manage the performance of all operations for New England Waterproofing.  By managing day-to-day activities, monitoring and analyzing the current system of production or provision to check its effectiveness, and working out a strategy for improving.  The Operations Manager oversees the company operations by overseeing a team of division managers/project managers/supervisors/technicians and directs the day-to-day project operations of the company. To coordinate formally, and with full disclosure, transfer specifications, requirements and performance strategies to the President of all facets to meet overall organizational goals. 
POSITION QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
This position requires an individual with expert knowledge in the waterproofing/restoration construction industry as it pertains to labor, equipment and materials, and procedures for completing the jobs assigned in conjunction with approved construction methods, and within approved construction codes.
This individual must have strong leadership skills, and be able to communicate effectively with the President, Division Managers, Estimators, Field Superintendents, Project Managers and with the Estimators, Field Superintendents, Purchasing Agents and Project Managers of our customers.
This position requires a self-starting, take charge individual, who is motivated and possesses strong interpersonal skills.  S/he must be able to motivate, train and monitor employees by maintaining company guidelines and ensuring that the standards of performance are met at all times.  The Operations Manager must be able to delegate responsibilities; objectively evaluate the performance of others; ensure customer satisfaction, and be able to hold others accountable in a constructive manner. This position requires full accountability using department budgets and job costing reporting.  Attention to detail with an eye to risk management and maintaining cost and profit targets is essential.
REQUIREMENTS:
Listed below are the specific knowledge, skills and/or abilities necessary to meet the minimum job requirements.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
3.1          Education:
BS or BA in a related construction or engineering field or an equivalent combination of education and experience.
3.2                    Experience:
Minimum of ten years experience in the waterproofing construction industry with at least five or more year’s successful management experience is required.
3.3                    Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and employees.
3.5                    Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technically complex design instructions from plans and specifications, and to apply those interpretations within building code and on-the-job safety standards.
3.6                    Skills, Knowledge:
Be able to read and understand plans, specifications, schedules, contracts, building codes and other various tools and forms of communications used on construction job sites.  Have expert knowledge of materials, equipment, and tools commonly used in the construction process.
3.7                    Computer Skills:
Must have sufficient knowledge of computers as it relates to various industry operating software, project management, word-processing and spreadsheets.
.
ESSENTIAL DUTIES AND RESPONSIBILITIES
 
    1. Working with the President, Division Managers, Estimators and Field Superintendent(s), develop the goals and objectives, including the systems and standards for implementation of the New England Waterproofing operations function. 
 
    1. Develop and implement the project schedule in logical steps and budget time required to meet deadlines.

    1. Work closely with other division managers with the development and implementation of labor requirements and dispatch workers to job sites.
 
    1. Inspect and review projects to monitor compliance with building and safety codes, and other regulations. Obtain all necessary permits and licenses.
 
    1. Evaluate and maintain a Fleet Management system; not limited to evaluating existing fleet, procurement and set up new fleet vehicles.  Maintaining an up-to-date listing of fleet repairs and warranty. 
 
    1. Ensure compliance with federal, local, Company, customer and industry safety standards.
 
    1. Maintain a high level of communication between the operations and Division Managers to ensure that all projects are productive.  Allow sufficient time to respond to problem situations in a timely manner.  Not limited too; equipment, tools, manpower and safety.
 
    1. Oversee and assure implementation of a quality control process and standard systems for all operations at New England Waterproofing.
 
    1. Train, motivate and manage subordinates to achieve their full potential and to gain a thorough understanding of the Company’s performance and margin objectives.
 
    1. Develop a weekly overview, communicate operating issues, performance, plans, goals and results to the President. 
 
    1. Assist Division Managers and/or Project Managers as needed to assure that the project schedule is being maintained, that labor, material and equipment costs are at or below budget and that quality control, safety and customer service standards are met.
 
    1. Participate in developing and implementing company policy, procedures, goals and objectives regarding company standards, operations and project management.
 
    1. Oversee or manage all production management activities such as labor and materials.  Maintain inventory control with minimizing cash flow exposure and maximizing inventory.