Knowledge Operations Manager Jobs in Rome, NY (NOW HIRING)

Date Posted:
2026-08-10
Country:
United States of America
Location:
US-NY-CLAYVILLE-2395 ~ 2395 Main St ~ MAIN
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.
What You Will Do:
The Manager, Manufacturing Operations oversees daily operations across Machine Shop, NDT, Shipping/Receiving, RA Furnace, PP Furnace, RAPP Screening, and Materials. Oversees production operations (shop floor management, workforce management, and flow disruption management). Performs professional or management work regularly across multiple Manufacturing disciplines.
The Manager, Manufacturing Operations establishes objectives and guidelines for managing and monitoring cell performance and productivity. The Manager, Manufacturing Operations directs scheduling and sequencing of work, as well as production innovation to optimize production.

• Manages a team of primarily intermediate or experienced professionals including salaried supervisors to determine how assignments are completed (e.g., objectives and approaches to completing work).
• Sets objectives and guides others on execution/approach for achievement of operational results.
• Manages a team of cell leaders to ensure all quality related items are complete and documented.
• Directs cost reduction and process improvement to ensure efficiency of operations and cost effectiveness.
• Directs scheduling to meet production schedules.
• Sets the sequencing of work, such as build and delivery, to optimize productivity.
• Leads materials and logistics problem resolution to ensure availability of materials and smooth operations.
• Manages multiple cells' performance and productivity to maximize productivity.
• Directs production innovation, including additive manufacturing, to enhance production capabilities.
• Liaises with customers to understand customer needs and issues and ensure that the customers receive satisfactory standards of services.

Qualifications You Must Have:

• Bachelor's Degree with 8 or more years of experience in an engineering, manufacturing operations, production, quality or related field OR a Master's degree with 5 or more years of experience in an engineering, manufacturing operations, production, quality or related field
• Experience using Microsoft Office applications
• Working knowledge of shop practices, processes and procedures

Qualifications We Prefer:

• SAP user experience
• Supervisory/team leadership experience with specialized knowledge, or technical/operational practices, and/or shop environment experience
• Continuous improvement certificates/training such as 6 Sigma practitioner/Professional certification
• Experience with Environmental Health & Safety principles

Learn More & Apply Now
Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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