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Vehicle Operations Manager Jobs in Rome, NY (NOW HIRING)

Hertz

Customer Operations Manager

Syracuse, NY · On-site

$132K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies ...

BrightView

Mowing Crew Leader

Jamesville, NY · On-site

$20/hr

Communicate regularly with Operations Manager to ensure client needs and expectations are ... Be at least 18 years old (21 if operating company provided vehicles) * Possess strong stamina and ...

Atwell, LLC

Director of Operations

Atwell, NY · On-site

Partner with management and project teams to monitor project progress, labor utilization, change ... Drive a strong safety culture by ensuring Pre-Task Plans, Job Hazard Analysis checklists, vehicle ...

HP Hood

Food & Beverage CDL A Truck Driver

Vernon, NY · On-site

$31.47/hr

Responsible for the safe operation of the Company vehicle while complying with all company, State ... Work in a cooperative manner with managers, supervisors and peers. * Follow all company safety ...

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Vehicle Operations Manager information

See Rome, NY salary details

$29.4K

$60.1K

$112.2K

How much do vehicle operations manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for vehicle operations manager in Rome, NY is $60,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $73,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Vehicle Operations Managers in coordinating fleet maintenance and scheduling?

Vehicle Operations Managers often encounter challenges in balancing vehicle availability with maintenance schedules, especially when managing a large or diverse fleet. Unexpected breakdowns or urgent repairs can disrupt planned routes and require quick decision-making to reassign vehicles or adjust schedules. Effective communication with drivers, maintenance teams, and dispatchers is crucial to minimize downtime and ensure operational efficiency. Utilizing fleet management software can help streamline scheduling, but adapting to rapidly changing demands remains a key part of the role.

What are the key skills and qualifications needed to thrive as a Vehicle Operations Manager, and why are they important?

To thrive as a Vehicle Operations Manager, you need expertise in fleet management, logistics, and maintenance, often supported by a degree in business, logistics, or a related field. Familiarity with fleet management software, GPS tracking systems, and compliance regulations is typically required. Strong leadership, problem-solving, and effective communication skills are vital for coordinating teams and resolving operational challenges. These abilities ensure efficient vehicle utilization, regulatory compliance, and smooth day-to-day operations within the organization.

What is the role of operations manager in automotive industry?

An operations manager in the automotive industry oversees daily vehicle fleet operations, manages staff, ensures compliance with safety and quality standards, and optimizes processes for efficiency. They often coordinate with maintenance teams, implement logistics strategies, and use management tools to improve overall performance.

What does a fleet manager get paid?

A fleet manager's salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually. Senior fleet managers or those in large organizations can earn higher compensation, often supplemented with benefits and bonuses. Strong organizational and technical skills, along with industry certifications, can influence earning potential.

What does a vehicle operations manager do?

A vehicle operations manager oversees the daily functions of a fleet of vehicles, including scheduling maintenance, ensuring compliance with safety regulations, managing driver performance, and optimizing routes for efficiency. They often use fleet management software and require strong organizational and leadership skills to coordinate operations effectively.

Is ops manager higher than GM?

A Vehicle Operations Manager typically oversees daily vehicle fleet activities, maintenance, and logistics, while a General Manager (GM) has broader responsibilities including overall business operations and strategic planning. In many organizations, the GM holds a higher or more senior position than the operations manager, but this can vary depending on the company's structure. Generally, the GM has authority over multiple departments, including vehicle operations if applicable.

What is the difference between Vehicle Operations Manager vs Fleet Supervisor?

AspectVehicle Operations ManagerFleet Supervisor
CredentialsRelevant experience, sometimes certifications in fleet managementExperience in fleet or vehicle management, certifications vary
Work EnvironmentOversees entire vehicle operations, strategic planningManages daily fleet activities, supervises drivers
Industry UsageUsed across transportation, logistics, and delivery companiesCommon in logistics, transportation, and corporate fleet management

The Vehicle Operations Manager focuses on strategic oversight and overall management of vehicle fleets, while the Fleet Supervisor handles daily operations and supervision of drivers. Both roles require related experience and are integral to fleet management in transportation industries.

What job categories do people searching Vehicle Operations Manager jobs in Rome, NY look for? The top searched job categories for Vehicle Operations Manager jobs in Rome, NY are:
What cities near Rome, NY are hiring for Vehicle Operations Manager jobs? Cities near Rome, NY with the most Vehicle Operations Manager job openings:
Vehicle Operations Manager jobs near you
Infographic showing various Vehicle Operations Manager job openings in Rome, NY as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $60,081 per year, or $28.9 per hour.
Customer Operations Manager

Customer Operations Manager

The Hertz Corporation

Syracuse, NY

$132K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

124th of 148 rated vehicle equipment hire

Job description

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. 

The salary for this position is $62,400.00

What You'll Do:

  • Responsible for daily customer operations and revenue generation for their assigned function
  • Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes 
  • Resolves customer issues, ensuring a positive customer experience
  • Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
  • Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
  • Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
  • Conducts performance evaluations that are timely and constructive, where applicable
  • Participates in the recruiting process, as required
  • Provides management with various updates and indicators as requested
  • Remains current on all administrative duties according to company policy

What We're Looking For:

  • 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
  • High School Diploma required, Bachelor's Degree preferred 
  • Moderate proficiency in Microsoft Office Suite
  • Ability to collaborate with internal and external stakeholders 
  • Flexible and adaptable; ability to work effectively in ambiguous situations 
  • Excellent verbal and written communication skills  
  • Ability to address and resolve customer service challenges
  • Results driven, ability to make decisions and help solve problems
  • Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
  • Ability to drive process and organizational change
  • Ability to influence
  • Ability to motivate teams and keep a positive attitude in a fast-paced environment
  • Ability to work under minimal supervision with a goal-oriented mindset
  • Ability to see the big picture and leverage critical thinking and decision-making skills
  • Excellent organization, time management, delegation, and prioritization skills.
  • Courageous leadership and accountability

What You'll Get:

  • Up to 40% off the base rate of any standard Hertz Rental   
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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