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Knowledge Operations Manager Jobs in Covington, GA

What we need We are seeking a Warehouse Operations Manager, B2B who will own the end-to-end ... Knowledge of warehouse management systems (WMS), ERP and automated equipment controls. * Ability to ...

What we need We are seeking a Warehouse Operations Manager, B2B who will own the end-to-end ... Knowledge of warehouse management systems (WMS), ERP and automated equipment controls. * Ability to ...

Floating General Manager

Snellville, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Possess thorough knowledge of Front Office and related department operations, service standards and ... Ability to manage multipleactivities oftenin stressful situations. * Ability to organize oneself ...

Key Responsibilities: * 45% Managing Process: Ensures all operations procedures are followed ... The knowledge, skills and abilities typically acquired through the completion of a high school ...

Key Responsibilities: * 45% Managing Process: Ensures all operations procedures are followed ... The knowledge, skills and abilities typically acquired through the completion of a high school ...

Showing results 21-40

Knowledge Operations Manager information

See Covington, GA salary details

$26.3K

$53.8K

$100.5K

How much do knowledge operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for knowledge operations manager in Covington, GA is $53,840.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $65,800.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

What are popular job titles related to Knowledge Operations Manager jobs in Covington, GA?

For Knowledge Operations Manager jobs in Covington, GA, the most frequently searched job titles are:

What job categories do people searching Knowledge Operations Manager jobs in Covington, GA look for?

The top searched job categories for Knowledge Operations Manager jobs in Covington, GA are:

What cities near Covington, GA are hiring for Knowledge Operations Manager jobs?

Cities near Covington, GA with the most Knowledge Operations Manager job openings:

Process Operations Manager - Payroll

Acuity, Inc.

Conyers, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago


Job description

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.
Work location:
  • This position may be based anywhere in the United States and includes travel as part of the responsibilities.

Job Summary
The Payroll Process Operations Manager is responsible for leading payroll process operations and driving discipline around payroll policies, controls, and time management standards. This role serves as a key operational leader, leveraging data analytics to improve payroll performance, reduce risk, and enable informed decision-making. The role will also support mergers and acquisitions (M&A) activities, including payroll integration, process harmonization, and compliance alignment across newly acquired entities. The position also serves as a key liaison across HR Technology, Finance, and HR Operations to lead cross-process and system changes, govern pay-impacting rules, and provide operational analytics that strengthen payroll accuracy and service performance.
The role can be based anywhere in the U.S.A.
Key Tasks & Responsibilities (Essential Functions)
  • Payroll Process Operations: Lead payroll process operations by ensuring disciplined execution of payroll calendars, cutoffs, and workflow standards. Serve as the primary escalation point for payroll issues and operational risks, driving timely resolution and on-time, accurate pay delivery. Act as the HR Operations expert on wage and hour compliance, payroll policies, and timekeeping processes, overseeing workforce management systems to ensure adherence to federal, state, and local labor laws. Establish and maintain strong internal controls that safeguard payroll accuracy, regulatory compliance, and financial integrity. Drive continuous process improvement through standardization, automation, and audit-ready documentation while supporting payroll transformation, M&A integration activities, and system and policy enhancements that improve scalability and operational effectiveness.
  • Project Management & System / Implementation Leadership: Lead payroll workstreams for system implementations, upgrades, and configuration changes. Partner with HR Technology, Finance, and IT to assess cross-process impacts, coordinate testing and readiness activities, and manage timelines, risks, and stakeholder communication.
  • Service Delivery, Ticket Governance & Case Management: Oversee payroll inquiry queues, ticket volumes, and escalation pathways even when direct ticket closure is delegated. Establish SLAs, monitor resolution performance, and drive case-deflection strategies through knowledge resources and process clarity.
  • Compliance, Controls & Reconciliation: Ensure adherence to payroll tax, statutory, and wage-hour regulations through reconciliations, audits, and validation checks. Maintain documented procedures, segregation of duties, and audit readiness while supporting responses to tax notices or compliance inquiries.
  • Foundational Pay-Impacting Process Governance: Govern operational rules and standards for upstream workforce processes that directly affect pay outcomes, including time capture, compensation updates, terminations, leave status, and pay codes. Monitor exception trends and partner with HR/HRIS to reduce downstream payroll errors.
  • Analytics, Dashboards & Reporting: Develop and maintain dashboards and scorecards related to payroll accuracy, ticket volumes, overpayments, and time-and-pay exceptions. Analyze trends and provide actionable insights to leadership and cross-functional partners.

Skills and Minimum Experience Required
  • Bachelor's Degree or Equivalent
  • 9+ years relevant experience
  • Deep knowledge of payroll processing (cycles, cutoffs, funding, off-cycles, final pay)
  • Strong payroll calendar and deadline management discipline
  • Experience leading payroll projects, system upgrades, and implementations
  • Working knowledge of payroll systems, HRIS, and Time & Attendance platforms/integrations
  • Ownership of workforce time rules and standards (pay codes, overtime rules, shift premiums, accrual logic, union/CBA rules where applicable)
  • Ability to drive time & attendance change management (policy updates, system rule changes, stakeholder communication, training)
  • Troubleshooting expertise for time capture issues (missed punches, scheduling conflicts, accrual errors, integration defects)
  • Vendor and SLA management experience
  • Ticket queue and case management oversight skills
  • Payroll tax, statutory, and wage-hour compliance knowledge
  • Reconciliation, audit, and internal controls experience
  • Understanding of upstream pay-impacting processes (time capture, comp changes, terminations, pay codes)
  • Ability to build and interpret payroll dashboards and metrics
  • Strong cross-functional collaboration (Finance, HRIS, IT, Benefits, Vendors)
  • Clear executive communication and escalation management
  • Risk identification and structured problem-solving ability
  • Occassional travel for business

Preferred Experience
  • CPP or equivalent certification
  • Experience in outsourced model
  • Experience with SF/ECP / Workforce

The range for this position is $104,200.00 to 170,000.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
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