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Knowledge Base Manager Jobs in Dallas, TX (NOW HIRING)

RDO Equipment Co.

Service Manager Trainee

Irving, TX · On-site

$28 - $34/hr

... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...

Centerbase

Technical Support Representative

Dallas, TX · On-site +1

$24.04 - $28.84/hr

Develop and maintain documentation, support materials, and knowledge base content. * Proactively ... Interface professionally with management, clients, and partners both internally and externally.

Tipalti

Customer Onboarding Manager

Plano, TX · On-site

$96K - $121K/yr

Contributing to the internal knowledge base, capturing lessons learned and empowering colleagues ... Excellent project management and time management skills * Excellent verbal and written ...

Tipalti

Customer Onboarding Manager

Plano, TX · On-site

$96K - $121K/yr

Contribute to the internal knowledge base, capturing lessons learned and empowering colleagues ... Excellent project management and time management skills * Excellent verbal and written ...

Tipalti

Customer Onboarding Manager

Plano, TX · Hybrid

$96K - $121K/yr

Contribute to the internal knowledge base, capturing lessons learned and empowering colleagues ... Excellent project management and time management skills * Excellent verbal and written ...

Info-Ways

Network Data CCNP

Dallas, TX · On-site

Maintain and Update Knowledge Base and documentation Perform change management in accordance with change management procedures Perform capacity and performance management and report whenever ...

ViaPath Technologies

Proposal Content Manager

Dallas, TX · On-site +1

Overview The Proposal Development Department is seeking a Proposal Content Manager to lead the strategy, governance, organization, and continuous improvement of ViaPath's proposal knowledge base and ...

ViaPath Technologies

Proposal Content Manager

Dallas, TX · On-site +1

Overview The Proposal Development Department is seeking a Proposal Content Manager to lead the strategy, governance, organization, and continuous improvement of ViaPath's proposal knowledge base and ...

Stevenstransport

Safety Supervisor

Dallas, TX

... knowledge base of your fleet * Reviewing contributing factors to accidents and violations to determine focus areas for remediation, prevention and risk management * Addressing trending problem areas ...

Avfuel

Area Sales Manager - Texas

Arlington, TX · On-site

... knowledge base, travel to meet interesting people and have a bunch of fun along the way. It is ... Acquiring new accounts and managing existing accounts for Truck Load Sales * Identifying and ...

Avfuel

Area Sales Manager - Texas

Arlington, TX · On-site

... knowledge base, travel to meet interesting people and have a bunch of fun along the way. It is ... Acquiring new accounts and managing existing accounts for Truck Load Sales * Identifying and ...

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Showing results 41-60

All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Dallas, TX

Knowledge Base Manager information

See Dallas, TX salary details

$24.2K

$58.9K

$114.8K

How much do knowledge base manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for knowledge base manager in Dallas, TX is $58,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $67,800.00 per year, depending on experience, location, and employer.

What is a knowledge base manager?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a knowledge base manager?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What are some common challenges faced by a knowledge base manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's knowledge management system, ensuring information is accurate, accessible, and up-to-date. They often collaborate with content creators, use tools like content management systems, and may analyze user feedback to improve the knowledge base's effectiveness.

What are popular job titles related to Knowledge Base Manager jobs in Dallas, TX?

For Knowledge Base Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Manager jobs in Dallas, TX look for?

The top searched job categories for Knowledge Base Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Knowledge Base Manager jobs?

Cities near Dallas, TX with the most Knowledge Base Manager job openings:

Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $58,884 per year, or $28.3 per hour.

Service Manager Trainee

RDO Equipment Co.

Irving, TX • On-site

$28 - $34/hr

Full-time

Re-posted 5 days ago

RDO Equipment rating

8.5

Company rating: 8.5 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

13th of 734 rated retailers

Job description

This person will develop the knowledge and skills necessary within their discipline of focus to advance within RDO Equipment Co. They will learn RDO Equipment Co. processes and procedures used throughout the organization in areas such as Parts, Service, Sales, Management, and related Field Support Office departments. Upon successful completion of the 6-12 month Service Manager Trainee program, this person will transition into a role that best suits their talents, interests and the needs of the organization.
$28 - $34 / hour
Compensation & Benefits:
  • Eligible for profit sharing which is based on department profitability and individual performance
  • Comprehensive benefits package
  • Training and development, as well as opportunities to grow within the organization

Specific Duties Include:
• This position will rotate through temporary assignments in each dealership and related Field Support Office departments in order to obtain a complete picture of day-to-day duties and responsibilities of all departments and the importance of teamwork within our dealerships.
• Day-to-day duties and responsibilities include but are not limited to; learning relationship development, sales skills, product knowledge, inventory management, company computer systems, processes and procedures.
• This position will learn how to efficiently coordinate, schedule, and manage Service Technician's time, while maintaining the work order process. This role will learn how to communicate with the customer in regards to quotes, job status, and scheduling.
• Perform any other special duties as requested by the field management and/or other department personnel to ensure customer satisfaction.
• Demonstrate a willingness to learn.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
• Must possess a technical aptitude
• Strong customer service skills
• Must be a self-starter, self-directed, and disciplined
• Strong organizational skills
• Must have critical thinking skills
• Strong communication and interpersonal skills
• Proficient computer skills, including Microsoft Office
• Limited travel as needed throughout the 6-12 month program
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What RDO Equipment employees say

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About RDO Equipment

Sourced by ZipRecruiter

RDO Equipment Co., founded in 1968 and based in Fargo, North Dakota, USA, is a pioneering enterprise in the field of agricultural and construction equipment. They are a leading dealer of John Deere and Vermeer equipment in the United States and deliver equipment solutions to 10 countries worldwide. The company prides itself on its wide-ranging products and services which extend to sales, rentals, parts, and aftersales service of equipment.

Industry

Machinery manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Fargo, ND, US

Year founded

1968

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