Database Administrator
Dallas, TX · On-site
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but ...
Database Administrator
Dallas, TX · On-site
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but ...
Database Administrator
Dallas, TX · On-site
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but ...
Database Administrator
Dallas, TX · On-site
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but ...
Customer Care Coordinator
Irving, TX · On-site
$16.50 - $21.75/hr
Manage THP case work daily as the primary or secondary point of contact. * Demonstrate ownership ... Coach and support team members in the effective use of the knowledge base and alternative ...
Customer Care Coordinator
Irving, TX · On-site
$16.50 - $21.75/hr
Manage THP case work daily as the primary or secondary point of contact. * Demonstrate ownership ... Coach and support team members in the effective use of the knowledge base and alternative ...
Customer Care Coordinator
Irving, TX · On-site
$17.25 - $22.50/hr
Manage THP case work daily as the primary or secondary point of contact. * Demonstrate ownership ... Coach and support team members in the effective use of the knowledge base and alternative ...
Customer Care Coordinator
Irving, TX · On-site
$17.25 - $22.50/hr
Manage THP case work daily as the primary or secondary point of contact. * Demonstrate ownership ... Coach and support team members in the effective use of the knowledge base and alternative ...
RGM Manager
Irving, TX · On-site
$120 - $180/hr
Lead ad hoc projects inside and outside core responsibilities to build a knowledge base that ... Manages Complexity: makes sense of complex, high‑quantity, and sometimes contradictory ...
RGM Manager
Irving, TX · On-site
$120 - $180/hr
Lead ad hoc projects inside and outside core responsibilities to build a knowledge base that ... Manages Complexity: makes sense of complex, high‑quantity, and sometimes contradictory ...
Website Manager
Allen, TX · On-site
Job Summary: The Website Manager is responsible for coordinating website support, maintenance ... Create and maintain internal documentation, knowledge base articles, and client training materials.
Website Manager
Allen, TX · On-site
Job Summary: The Website Manager is responsible for coordinating website support, maintenance ... Create and maintain internal documentation, knowledge base articles, and client training materials.
Customer Care Coordinator
$17.25 - $22.50/hr
Manage THP case work daily as the primary or secondary point of contact. * Demonstrate ownership ... Coach and support team members in the effective use of the knowledge base and alternative ...
Customer Care Coordinator
$17.25 - $22.50/hr
Manage THP case work daily as the primary or secondary point of contact. * Demonstrate ownership ... Coach and support team members in the effective use of the knowledge base and alternative ...
Database Administrator
Dallas, TX · On-site
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but ...
Database Administrator
Dallas, TX · On-site
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but ...
Senior IT Manager
Addison, TX · On-site
Build the support model, runbooks, and knowledge base that a future team will scale, and manage day-to-day IT operations including new-hire setup, onboarding/offboarding, and company technology ...
Senior IT Manager
Addison, TX · On-site
Build the support model, runbooks, and knowledge base that a future team will scale, and manage day-to-day IT operations including new-hire setup, onboarding/offboarding, and company technology ...
Database Administrator
Dallas, TX · On-site
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but ...
Database Administrator
Dallas, TX · On-site
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but ...
Database Administrator
Dallas, TX · On-site
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but ...
Database Administrator
Dallas, TX · On-site
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but ...
Database Administrator
Dallas, TX · On-site
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but ...
Database Administrator
Dallas, TX · On-site
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but ...
Job Summary: The Website Manager is responsible for coordinating website support, maintenance ... Create and maintain internal documentation, knowledge base articles, and client training materials.
Job Summary: The Website Manager is responsible for coordinating website support, maintenance ... Create and maintain internal documentation, knowledge base articles, and client training materials.
Customer Care Coordinator
Irving, TX · On-site
$17.25 - $22.50/hr
Manage THP case work daily as the primary or secondary point of contact. * Demonstrate ownership ... Coach and support team members in the effective use of the knowledge base and alternative ...
Customer Care Coordinator
Irving, TX · On-site
$17.25 - $22.50/hr
Manage THP case work daily as the primary or secondary point of contact. * Demonstrate ownership ... Coach and support team members in the effective use of the knowledge base and alternative ...
... the Manager of Product Marketing & Analysis. Create effective and custom marketing initiatives ... Grow your marketing knowledge base on how our customers operate our products and impact our markets ...
... the Manager of Product Marketing & Analysis. Create effective and custom marketing initiatives ... Grow your marketing knowledge base on how our customers operate our products and impact our markets ...
... the Manager of Product Marketing & Analysis. Create effective and custom marketing initiatives ... Grow your marketing knowledge base on how our customers operate our products and impact our markets ...
... the Manager of Product Marketing & Analysis. Create effective and custom marketing initiatives ... Grow your marketing knowledge base on how our customers operate our products and impact our markets ...
Service Manager Trainee
$28 - $34/hr
... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...
Service Manager Trainee
$28 - $34/hr
... knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary ...
Maintain ADT's market and competitive intelligence knowledge base, helping internal decision makers ... Manage relationships and project management with third-party research vendors * Additional duties ...
Maintain ADT's market and competitive intelligence knowledge base, helping internal decision makers ... Manage relationships and project management with third-party research vendors * Additional duties ...
Maintain ADT's market and competitive intelligence knowledge base, helping internal decision makers ... Manage relationships and project management with third-party research vendors * Additional duties ...
Maintain ADT's market and competitive intelligence knowledge base, helping internal decision makers ... Manage relationships and project management with third-party research vendors * Additional duties ...
Knowledge Base Manager information
See Dallas, TX salary details
$24.2K - $32.5K
9% of jobs
$32.5K - $40.7K
15% of jobs
$41.3K is the 25th percentile. Wages below this are outliers.
$40.7K - $48.9K
17% of jobs
The median wage is $51.7K / yr.
$48.9K - $57.2K
27% of jobs
$62.2K is the 75th percentile. Wages above this are outliers.
$57.2K - $65.4K
12% of jobs
$65.4K - $73.6K
8% of jobs
$73.6K - $81.8K
4% of jobs
$81.8K - $90.1K
3% of jobs
$90.1K - $98.3K
2% of jobs
$98.3K - $106.5K
2% of jobs
$106.5K - $114.8K
1% of jobs
$24.2K
$58.9K
$114.8K
How much do knowledge base manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for knowledge base manager in Dallas, TX is $58,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $67,800.00 per year, depending on experience, location, and employer.
What is a knowledge base manager?
Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.
What are the key skills and qualifications needed to thrive as a knowledge base manager?
To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.
What are some common challenges faced by a knowledge base manager, and how can they be addressed?
One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.
What is the difference between Knowledge Base Manager vs Content Manager?
| Aspect | Knowledge Base Manager | Content Manager |
|---|---|---|
| Primary Focus | Managing and organizing knowledge base articles and information systems | Creating, editing, and overseeing digital content across platforms |
| Skills & Certifications | Knowledge management, technical writing, CMS proficiency | Content creation, SEO, editing skills |
| Work Environment | IT teams, customer support, technical departments | Marketing, media, digital teams |
| Industry Usage | IT, customer service, technical support | Media, marketing, publishing |
While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.
What does a knowledge base manager do?
A knowledge base manager oversees the development, organization, and maintenance of a company's knowledge management system, ensuring information is accurate, accessible, and up-to-date. They often collaborate with content creators, use tools like content management systems, and may analyze user feedback to improve the knowledge base's effectiveness.
What are popular job titles related to Knowledge Base Manager jobs in Dallas, TX?
For Knowledge Base Manager jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Dallas, TX look for?
The top searched job categories for Knowledge Base Manager jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Knowledge Base Manager jobs?
Cities near Dallas, TX with the most Knowledge Base Manager job openings:
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Applies expert knowledge of the data management process to the support of Exchange data base management within the IT infrastructure portfolio. The tasks associated with this support may include, but are not limited to reviewing, evaluating, designing, implementing and maintaining corporate data bases, identifying data sources, constructing data decomposition and data flow diagrams, writing code for accessing and modifying data bases and constructing stored procedures. Responsible for ensuring IT compliance to security, audit policies, and procedures.
Monitors and tunes data base systems to achieve optimum performance. Develops and maintains standard operating procedures and documentation, provides project leadership for the planning and execution of major data base projects, and provides guidance and advice to developers and users concerning data bases capabilities, software, hardware, and procedures. Ensures data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
Defines disaster recovery requirements and plans and delivers a disaster recovery solution for the data base environment. Coordinates with Exchange business units, the project management office (PMO), outside entities and IT staff to confirm compliance and risk mitigation has been met. Serves as third level support by identifying, evaluating, and troubleshooting non-routine events and incidents associated with the data base management processes.
Responds to telephone calls and email requests for data base management processes. Safeguards physical access to Exchange restricted data, processes and services.
About Exchange Media Group
Sourced by ZipRecruiter
Industry
Marketing
Company size
11 - 50 Employees
Headquarters location
Fayetteville, TN, US