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Knowledge Base Content Specialist Jobs (NOW HIRING)

Content Specialist

Bronx, NY ยท On-site

$35 - $50/hr

The Content Specialist is responsible for overseeing the design, selection, and implementation of ... Key Competencies: โ€ข Strong knowledge of developmentally appropriate instructional practices. โ€ข ...

Content Specialist

Bronx, NY ยท On-site

$35 - $50/hr

Strong knowledge of developmentally appropriate instructional practices. * Demonstrated ability to select, develop, and manage educational content and curricula. * Experience using student ...

Content Specialist

Bronx, NY ยท On-site

$40 - $52/hr

Strong knowledge of developmentally appropriate instructional practices. * Demonstrated ability to select, develop, and manage educational content and curricula. * Experience using student ...

Content Specialist

Bronx, NY ยท On-site

$35 - $50/hr

Strong knowledge of developmentally appropriate instructional practices. * Demonstrated ability to select, develop, and manage educational content and curricula. * Experience using student ...

Content Specialist

Cleveland, OH ยท On-site

$29/hr

Content Enablement Specialist Pay Rate $30.00 Duration: 7 - 8 months Possibility for extension ... Create and maintain enterprise shared content within enterprise Knowledge Management software.

The Content Specialist oversees training curriculum and instructional development across multiple ... Strong knowledge of training development best practies including adult learning theory, learning ...

Content Specialist

New York, NY ยท On-site

$110K - $125K/yr

Position Summary As a member of the PR & Communications team, the Content Specialist will be a key ... Bachelor's degree in a relevant field Compensation The expected base salary for this position ...

Oversee the end-to-end process of content generation-including research, structural composition ... Certifications in Knowledge Management (e.g., KMI Certified Knowledge Specialist/Manager) or ...

The Content Specialist partners with the K-12 sales team to support the adoption and successful use ... The full base pay range has been provided for this position. Individual base pay will vary based on ...

LauraMac is seeking a Documentation Specialist to support the creation, organization, and maintenance of internal and external documentation, training materials, and knowledge base content. This role ...

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Knowledge Base Content Specialist information

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$55

How much do knowledge base content specialist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for knowledge base content specialist in the United States is $31.28, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.58 per hour, depending on experience, location, and employer.

What are some common challenges faced by knowledge base content specialists when maintaining and updating documentation?

One common challenge for Knowledge Base Content Specialists is ensuring that documentation remains current as products, services, or processes evolve. This often requires close collaboration with subject matter experts, product managers, and support teams to gather accurate, up-to-date information. Additionally, balancing clarity and technical accuracy can be difficult, especially when catering to audiences with varying levels of expertise. Regularly auditing existing content and prioritizing updates based on user feedback and analytics are essential practices to overcome these challenges.

What does a knowledge base content specialist do?

A Knowledge Base Content Specialist is responsible for creating, organizing, and maintaining the content in a company's knowledge base or help center. They ensure that information is accurate, easy to understand, and accessible to users, often working closely with subject matter experts and support teams. Their goal is to improve customer self-service and reduce support inquiries by providing clear and helpful documentation, FAQs, troubleshooting guides, and other resources.

What are the key skills and qualifications needed to thrive as a knowledge base content specialist?

To thrive as a Knowledge Base Content Specialist, you need strong writing, editing, and information-organization skills, often supported by a background in communications, technical writing, or a related field. Familiarity with content management systems (CMS), help desk software, and documentation tools such as Confluence or Zendesk is typically required. Attention to detail, collaboration, and the ability to simplify complex topics for diverse audiences are standout soft skills in this role. These skills ensure the creation and maintenance of clear, accurate, and accessible content that empowers users and supports organizational knowledge sharing.
More about Knowledge Base Content Specialist jobs
What cities are hiring for Knowledge Base Content Specialist jobs? Cities with the most Knowledge Base Content Specialist job openings:
What states have the most Knowledge Base Content Specialist jobs? States with the most job openings for Knowledge Base Content Specialist jobs include:
Infographic showing various Knowledge Base Content Specialist job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $65,053 per year, or $31.3 per hour.

Digital Content Specialist

Saint Ignatius College Prep

Chicago, IL โ€ข On-site

$58K/yr

Other

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Job description

Digital Content Specialist

Saint Ignatius College Prep - Chicago, IL

Department:ย Communications

Reports To:ย Director of Communications

FLSA Status:ย Exempt

Employment Status:ย 12-month, full-time

Position Summary

Saint Ignatius College Prep seeks a Digital Content Specialist to support and advance the school's communications initiatives. This full-time role is an integral member of the Communications Department, responsible for creating, managing, and distributing digital content that promotes the school's mission, programs, and community. The Digital Content Specialist plays a key role in shaping and sharing the Saint Ignatius story across digital platforms through strategic storytelling, community engagement, and brand stewardship. This position collaborates closely with stakeholders throughout the school to elevate the voices of students, faculty, alumni, and parents while ensuring consistency in messaging and visual identity.

Key Responsibilities

Content Creation

  • Create compelling visual and written content, including photography, videography, graphics, website stories, and email communications aligned with institutional messaging and brand standards.
  • Develop and manage a library of visual assets, including photography, video, and design resources.
  • Cultivate relationships across the school community to identify and develop meaningful stories and content opportunities.
  • Partner with the Director of Communications to develop and execute a strategic content plan.
  • Coordinate and manage external photographers, videographers, and creative vendors as needed.

Social Media Management

  • Collaborate with the Director of Communications to develop and implement a long-term social media strategy.
  • Manage all institutional social media platforms, including Instagram, Facebook, LinkedIn, and YouTube.
  • Maintain a comprehensive content calendar aligned with school priorities and events.
  • Create, publish, and monitor engaging content that highlights school programs, events, and community life.
  • Analyze social media performance metrics and provide recommendations for continuous improvement.

Email Communications

  • Manage the school's email communication platform and constituent email lists.
  • Design and distribute effective email campaigns, newsletters, and announcements.
  • Maintain contact databases and oversee data hygiene practices.
  • Monitor email performance metrics and provide reporting on engagement and effectiveness.

Website Management

  • Maintain and update website content, including news stories, event information, photos, videos, and other digital assets.
  • Ensure website content remains accurate, relevant, and aligned with strategic priorities.
  • Monitor website analytics and performance indicators and recommend improvements.

General Responsibilities

  • Support cross-functional communications initiatives across departments.
  • Manage multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.
  • Stay current with emerging digital communication trends, technologies, and best practices.
  • Perform other duties as assigned.

Scope and Impact

The Digital Content Specialist has a significant impact on the school's public image, brand awareness, and community engagement. This position exercises independent judgment in content creation, editorial planning, and digital communications execution while collaborating closely with the Director of Communications. The role influences how the school's mission, programs, and achievements are communicated to internal and external audiences and contributes to enrollment, advancement, and community-building efforts.

Qualifications

Qualifications Required

  • Bachelor's degree in Communications, Marketing, Digital Media, Journalism, or a related field.
  • One to five years of professional experience in communications, digital marketing, content creation, or related fields.
  • Demonstrated experience creating digital content, including photography, videography, graphic design, and social media content.
  • Strong understanding of digital marketing principles, including SEO, social media, email marketing, and content strategy.
  • Proficiency with Canva, Google Workspace, and social media management platforms.
  • Experience working with content management systems (CMS).

Qualifications Preferred

  • Experience working in an educational, nonprofit, or mission-driven organization.
  • Working knowledge of Adobe Creative Suite.
  • Experience with Blackbaud or similar constituent relationship management systems.
  • Familiarity with AI-assisted content development tools and technologies.

Knowledge, Skills, and Abilities (KSAs)

  • Exceptional written, editing, and proofreading skills with strong attention to detail.
  • Strong photography and videography skills.
  • Excellent verbal communication and interpersonal skills.
  • Ability to build collaborative relationships across a diverse school community.
  • Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
  • Analytical mindset with the ability to interpret and utilize performance metrics.
  • Knowledge of branding, digital storytelling, and audience engagement strategies.
  • High level of professionalism, discretion, and sound judgment when handling sensitive information.
  • Ability to work independently while contributing effectively as a member of a team.

Work Environment & Physical Requirements

  • Primarily office-based with regular movement throughout campus to attend events, meetings, and activities.
  • Frequent use of computers, cameras, mobile devices, and audiovisual equipment.
  • Evening and weekend work may be required to support school events and activities.
  • Ability to lift and transport photography and video equipment up to 25 pounds.
  • Ability to stand, walk, and move throughout campus for extended periods during events and content-gathering activities.

Compensation and Schedule

  • Salary Range: $45,000 - $55,000
  • Full-time, exempt position
  • Standard schedule of 40 hours per week, with occasional evening and weekend responsibilities to support school events and communications needs.
  • Not eligible for overtime compensation.

Performance Expectations

  • Produce high-quality, mission-aligned content that effectively engages key audiences.
  • Maintain consistent and timely communication across social media, email, and website platforms.
  • Meet established deadlines and project timelines.
  • Increase audience engagement and digital performance metrics over time.
  • Demonstrate professionalism, collaboration, creativity, and responsiveness.
  • Support the mission and values of Saint Ignatius College Prep and Jesuit Catholic education.