Knowledge Base Content Specialist Jobs (NOW HIRING)

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until the positions are filled.

Job Summary:
Mount Sunapee and Crotched Mountain are hiring a part-time, 10-month Content Specialist to assist with content creation, resort storytelling and social media management

The primary responsibility of the Content Specialist is to capture timely, in-the-moment photo and video content assets from the resort experience during the season to leverage across Vail Resorts’ various digital channels and platforms. This position will assist in capturing and producing the creative and content elements needed to promote the resort from a communications perspective. This includes strategic planning, content capture, production, posting, distribution and community management of channels including social media, website, PR distribution channels and more. The Content Specialist will assist in helping promote and build the resort’s brand and reputation.

They will be involved in the content and creative aspects of making the resort’s story come to life while ensuring the content follows the resort’s clearly defined brand and communications guidelines. They will have a hand in many different types of on-the-ground social media and communications projects and be responsible for delivering results on time in a fast-paced environment. Flexibility to travel between Mount Sunapee and Crotched Mountain, along with a positive attitude, is crucial for this role.

The ideal candidate will have experience in content creation, storytelling, social media, copywriting, and some creative design. The position will assist in both personally creating content as well as helping facilitate photoshoots with contracted photographers/models and larger third-party brand shoots. They will also combine content and creativity from guest User-Generated Content to bring the brand to life and support with daily social community management and communications.

Job Specifications:

Job Responsibilities:

• Assist with creation of multimedia content and creative asset development for social media, digital, video, website, CRM, offline advertising campaigns and other platforms
• Utilize strong storytelling skills to bring the resort brand to life across a variety of platforms and mediums.
• Assist with social and digital media content ideation, creation, posting, community management of social media channels and reporting.
• Independently plan, capture, shoot, edit, and publish multimedia content under tight deadlines.
• Maintain a content production calendar, with an organized schedule of cadenced messaging needs.
• Assist with larger-scale resort brand photo and video shoots.
• Organize and lead smaller-scale resort photo and video shoots including contracted models and photographers/videographers.
• Work closely with the resort communications team to create messaging that is in line with the resort brand.
• Photo and video asset management and tracking.
• Assist with various PR-related storytelling content needs as required.
• Other miscellaneous communications and PR duties as assigned, including but not limited to: web content, creation of articles and listicles, social media channel content, content coverage of resort events/attractions/conditions, CRM content contribution, and working with various vendors, agencies and contractors in the resort’s content creation network to amalgamate, edit and distribute various types of creative and content assets.
• Basic administrative duties.
• Other duties as assigned.

Job Requirements:

• Bachelor’s degree preferred, preferably in Communications, Journalism or Marketing.
• Strong storytelling and copywriting skills.
• An eye for visual design, with ability to work independently to capture photo and video assets.
• Knowledge of Microsoft Word, Teams, PowerPoint, and Excel.
• Understanding and knowledge of social media platforms.
• Experience with Sprout Social and other social media management programs is a plus.
• Intermediate or above skiing or snowboarding ability.
• High-quality photo and video capture and editing experience is preferred
• Experience with Adobe Creative Cloud – especially Lightroom, Photoshop and Premiere Pro is a plus.
• Ability to communicate with guests thoughtfully via social media in the resort’s brand voice.
• Comfortable shooting, editing, and publishing video content including proficiency with GoPro cameras and phone apps.
• Ability to work in a fast-paced environment and meet deadlines.
• Must be organized and thrive managing multiple projects at once.
• Must be able to work within a flexible schedule to capture content at certain times (i.e. prior to resort openings, following major snowfall, during events, weekends, etc.)
• Must be comfortable engaging in-person with guests, models, and other resort employees to capture content in natural and authentic ways.
• Must be familiar with leveraging and engaging with guests in a brand voice via social media platforms and channels.
• Must speak, read and communicate fluently in English.
• Must have reliable transportation.

The expected Total Compensation for this role is $22.00/hr. Individual compensation decisions are based on a variety of factors.
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516642
Reference Date: 08/13/2026 
Job Code Function: Communications & Content