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Key Associate Jobs (NOW HIRING)

The Metropolitan Opera

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Key Holder, Part-Time

New York, NY · On-site

$21/hr

Keys Holders are responsible for opening, closing, and supervising sales associates to achieve ... In addition, to superior selling and exceptional customer service skills, the Key Associate is an ...

The Metropolitan Opera

Key Holder, Part-Time

New York, NY

$16.50 - $18.50/hr

Keys Holders are responsible for opening, closing, and supervising sales associates to achieve ... In addition, to superior selling and exceptional customer service skills, the Key Associate is an ...

Partnerize

Key Accounts Director

Manhattan, NY · On-site +1

This key associate will establish direct relationships with key external stakeholders and be a strong commercial representative of the company in market. *This is a hybrid role and employees are ...

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How much do key associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for key associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Key Associate, and why are they important?

To excel as a Key Associate, you need strong organizational abilities, attention to detail, and a foundational understanding of business operations, often supported by a high school diploma or equivalent experience. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office tools is typically required. Outstanding communication, reliability, and problem-solving skills help set top performers apart in this role. These competencies are crucial for ensuring smooth daily operations, maintaining accurate records, and providing excellent support within a team environment.

How does a Key Associate typically interact with senior management and other departments within an organization?

Key Associates often serve as a vital link between their immediate teams and senior management, facilitating clear communication and ensuring that project goals align with organizational objectives. They frequently collaborate with departments such as finance, operations, and HR to coordinate activities, resolve issues, and support cross-functional initiatives. Building strong relationships and demonstrating initiative are essential, as these interactions can lead to greater visibility and open avenues for career advancement within the company.

What are Key Associates?

Key Associates are employees who hold important roles within an organization, often trusted with confidential information and significant responsibilities. They may act as liaisons between upper management and staff, help manage critical projects, or oversee specific business functions. The title can vary between industries, but generally, Key Associates are valued for their expertise, leadership, and ability to drive company goals forward. Their contributions are essential to the smooth operation and success of the organization.

What is the difference between Key Associate vs Sales Associate?

AspectKey AssociateSales Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; sales certifications optional
Work EnvironmentOffice, retail, or client-facing settingsRetail stores, showrooms, or customer service environments
Employer & Industry UsageCorporate, retail, or service industriesRetail, hospitality, and customer service sectors
Common Search & ComparisonOften compared for roles involving client interaction and supportCompared for entry-level retail and customer service roles

The main difference between a Key Associate and a Sales Associate lies in their roles and responsibilities. Key Associates typically handle more complex tasks, support management, and may work in various environments, while Sales Associates focus primarily on customer sales and service in retail settings. Both roles require similar educational backgrounds but differ in scope and job functions.

What cities are hiring for Key Associate jobs? Cities with the most Key Associate job openings:
What are the most commonly searched types of Key jobs? The most popular types of Key jobs are:
What states have the most Key Associate jobs? States with the most job openings for Key Associate jobs include:
Key Associate jobs near you
Key Holder, Part-Time

Key Holder, Part-Time

The Metropolitan Opera

New York, NY • On-site

$21/hr

Part-time

Posted 16 days ago

Job description

Keys Holders are responsible for opening, closing, and supervising sales associates to achieve daily sales goals while providing exceptional customer service. The Keys assist our guests with gifts and purchases at the Met Opera Shop, online, or via special orders. They are thoughtful, engaging, knowledgeable and energetic.  In addition, to superior selling and exceptional customer service skills, the Key Associate is an ambassador for the Metropolitan Opera and as such, helps create a lasting and memorable impression of the opera house. 

Primary Responsibilities
         Sales
    • Achieve hourly and daily sales goals via exemplary customer service and thorough product knowledge.
    • Communicate goals and prompt associates to achieve personal and store goals
    • Provide excellent, engaging and thoughtful customer service
    • Communicate professionally, and effectively with customers and co-workers
    • Customer Service
    • Respond to customer inquiries in a timely manner .
    • Maintain a thorough knowledge of Met Opera Shop products, signings and events, in-store and web promotions
    • Maintain a thorough knowledge of past and current Met Opera productions
    • Develop thorough understanding of Lincoln Center activities
    • Merchandising
    • Assist with back stock and stock room operations to ensure the floor is well merchandised, all products are represented, and any issues are communicated to SM
    • Maintain product displays including accurate signs, price tags, and collections
    • Keep the selling area, registers and stock area clean and well maintained
    • Operations
    • Assist with web fulfillment including picking, packing, and shipping
    • Assist with receipt of purchase orders, merchandise, and supplies
    • Open and close the Shop following the proper routines and standards
    • Execute cash and deposit routines as directed
    • Ring on the register,
    • report and handle all required transactions, issue receipts and pack merchandise accurately and efficiently
    • Aid in scheduling, reporting and staff assignment breakdowns
    • Assist in training new sales associates
    • As directed, perform cycle counts
    • Stay informed of store standards, practices and routines and work accordingly
    • Adhere to all policies and programs contained in the Employee Handbook
    • Maintain and assures the store is kept clean
    • Perform other duties as directed
Skills and Qualifications
  • Excellent selling skills
  • Strong math skills and basic knowledge of retail math
  • A love of the opera and a strong knowledge of opera composers, performers, works and recordings
  • Friendly, outgoing, professional personality
  • Prior experience in retail
  • Excellent customer service and communication skills
Physical Demands
  • Selling floor work environment
  • Must be available and able to work flexible hours including evenings and weekends
  • Minimum weekly work hours are 15
  • Must be able to maneuver around sales floor and stock rooms, work with cleaning chemicals, and lift and carry up to 50 lbs.
$21 - $21 an hour
The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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