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Key Account Manager Jobs in Waco, TX (NOW HIRING)

Emerald Transformer

Major Account Manager

Waco, TX · On-site

$65K - $75K/yr

Key Responsibilities * Manage assigned major account(s) as defined by the Director of Sales and/or General Manager. * Establish, strengthen, and maintain long-term relationships with key contacts ...

Emerald Transformer

Major Account Manager

Waco, TX · On-site

$65K - $75K/yr

Key Responsibilities * Manage assigned major account(s) as defined by the Director of Sales and/or General Manager. * Establish, strengthen, and maintain long-term relationships with key contacts ...

Emerald Transformer

Major Account Manager

Waco, TX · On-site

$65K - $75K/yr

Key Responsibilities * Manage assigned major account(s) as defined by the Director of Sales and/or General Manager. * Establish, strengthen, and maintain long-term relationships with key contacts ...

Allied Universal

Account Manager

Hubbard, TX · On-site

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding ...

Allied Universal

Account Manager

Hubbard, TX · On-site

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding ...

Allied Universal

Account Manager

Hubbard, TX · On-site

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front--guiding ...

Integrated Power Services

Account Manager

Waco, TX · On-site

The Account Manager is responsible for the effective sales efforts in their assigned area. This position will be expected to develop new customer accounts, advise customers on service center ...

APR

Commercial Lines Account Manager

Waco, TX

$60K - $85K/yr

Key Responsibilities: * Expertise in Diverse Accounts: Bring a working knowledge of Property and ... Policy Management: Skillfully market and quote new business and account renewals, striving for ...

U.S. Lawns

Account Manager

Temple, TX · On-site

Client Management * Day to day contact * First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns ...

U.S. Lawns

Account Manager

Waco, TX · On-site

Client Management * Day to day contact * First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns ...

EquipmentShare

Territory Account Manager

Belton, TX · On-site

$24K/mo

Territory Account Managers will be responsible for expanding our existing customer base by building relationships with contractors and construction company principals. Core Solutions branches offer ...

EquipmentShare

Territory Account Manager

Belton, TX · On-site

$24K/mo

Territory Account Managers will be responsible for expanding our existing customer base by building relationships with contractors and construction company principals. Core Solutions branches offer ...

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Showing results 1-20

All JobsKey Account JobsKey Account Manager JobsKey Account Manager Jobs in Waco, TX

Key Account Manager information

See Waco, TX salary details

$35.5K

$82.2K

$123.8K

How much do key account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for key account manager in Waco, TX is $82,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,800.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a key account manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

What does a key account manager do?

Key account managers cultivate relationships with a company’s most important clients. As the key account manager, you identify the needs of these clients and suggest solutions to achieve their goals. You are the primary point of contact between the client and the company, so earning the client’s trust and resolving problems that arise quickly and efficiently are vital to this position. The primary purpose of this position is to expand the relationship with these clients to help the company grow.

What are the key skills and qualifications needed to thrive as a key account manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

How does a key account manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

Is a key account manager a good job?

A key account manager is a professional responsible for maintaining and growing relationships with important clients, often requiring strong communication, negotiation, and strategic skills. The role can offer competitive salaries, opportunities for advancement, and job stability, especially in industries like sales, marketing, and business development.

Is a key account manager a high position?

A key account manager is typically considered a mid- to senior-level role responsible for managing important client relationships and driving sales growth. It often requires strong negotiation, communication skills, and industry knowledge, and can lead to higher management positions within a company.
More about Key Account Manager jobs

What are the most commonly searched types of Key Account jobs in Waco, TX?

The most popular types of Key Account jobs in Waco, TX are:

What are popular job titles related to Key Account Manager jobs in Waco, TX?

For Key Account Manager jobs in Waco, TX, the most frequently searched job titles are:

What job categories do people searching Key Account Manager jobs in Waco, TX look for?

The top searched job categories for Key Account Manager jobs in Waco, TX are:

What cities near Waco, TX are hiring for Key Account Manager jobs?

Cities near Waco, TX with the most Key Account Manager job openings:

Key Account Manager jobs near you
Infographic showing various Key Account Manager job openings in Waco, TX as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $82,173 per year, or $39.5 per hour.

Major Account Manager

Emerald Transformer

Waco, TX • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Emerald Transformer rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

217th of 280 rated repair and maintenance companies

Job description

Major Account Manager
Department: Sales
Employment Type: Full Time
Location: Waco, Texas
Compensation: $65,000 - $75,000 / year
Description
Major Account Manager
$65,000 - $75,000/Yearly
Workplace Type: Onsite
+15% Travel
Who We Are
With over fifty years of experience in the transformer services industry, Emerald Transformer is the premier solution for electrical equipment. Emerald provides a wide range of transformer services including remanufactured transformer stock, repairs, decommission, field technical services, parts, PCB disposal and recycling. Our national network of factories and service centers are strategically located to serve our broad and diverse customer base.
Emerald is committed to extending the life cycle of our customers' equipment and protecting their capital investment. We partner with our customers to exceed their expectations by delivering valuable solutions. Emerald strives to have the lowest repair failure rate in the industry. We ensure the proper handling of any type of hazardous material in compliance with all federal and state environmental regulations.
Why work at Emerald?
When Emerald Transformer hires someone, we aren't just bringing a new employee on board. We take our time to make sure we're surrounding ourselves with those who share our core values and our devotion to quality, dependability, and environmental consciousness. We wouldn't be where we are today without our Emerald team, and we're thankful for each person who's chosen to be a part of our journey as a company.
At Emerald Transformer, our employees are our lifeblood. They are the foundation of our business, so we provide employee benefits they can count on.
  • Benefits: Your choice of three different medical insurance programs in addition to, life, vision, and dental insurance, a tuition reimbursement program, and a competitive 401K match incentive and vesting timeline. Our a-la-carte structure allows you to pick the best package for your needs.
  • A 2nd Chance: Here at Emerald, we believe in second chances. That is why we accept and consider qualified applicants with criminal histories in a manner consistent with federal and local laws. We are committed to 2nd chance hiring! Only by working together can we create a better future.
  • Supplemental Insurance: In addition to our standard plans, we offer tele-medicine, long-term and short-term disability coverage as well as legal services.
  • Paid Weekly: All hourly team members are paid weekly!
  • Paid Time Off: Emerald Transformer employees receive vacation and sick pay annually.
  • Career Pathing: We are growing and promote from within.

We've surrounded ourselves with a passionate team, determined to reach that same goal. We've been in business for over 50 years, and every day, we're looking for new and more innovative ways to provide better service to our customers and grow our business.
Job Summary
The Major Account Manager is responsible for managing Emerald Transformer's strategic customer relationships and assigned major account portfolio to support long-term customer retention, account growth, and reliable execution of customer commitments. This role serves as a primary relationship owner for assigned major accounts and works closely with Sales, Operations, General Managers, and other internal stakeholders to align customer expectations, quotes, contracts, service needs, and project execution. The Major Account Manager is expected to identify opportunities to strengthen customer partnerships, monitor account trends that may impact Emerald Transformer, and resolve account-related issues in a timely and professional manner. This position requires working knowledge of the transformer industry and the ability to represent Emerald Transformer with customers at account sites, customer meetings, and trade show events.
Key Responsibilities
  • Manage assigned major account(s) as defined by the Director of Sales and/or General Manager.
  • Establish, strengthen, and maintain long-term relationships with key contacts within major account organizations.
  • Communicate regularly with major customers to understand needs, respond to inquiries, support account planning, and reinforce Emerald Transformer's service commitments.
  • Coordinate with Operations, Sales, General Managers, and other internal stakeholders to discuss customer expectations, service performance, project status, quoting needs, and issue resolution.
  • Support account growth by identifying service, product, repair, recycling, field service, logistics, or other transformer-related opportunities that align with customer needs.
  • Monitor customer activity, industry trends, and account-specific developments that could positively or negatively impact Emerald Transformer and communicate relevant information in a timely manner.
  • Handle customer complaints, service concerns, and account issues promptly, professionally, and in coordination with the appropriate internal teams.
  • Suggest solutions, process improvements, service enhancements, and contract-related ideas that improve customer experience and strengthen major account agreements.
  • Become proficient with in-house systems and tools used to prepare, manage, and communicate quotes and account information.
  • Correspond with external and internal stakeholders through phone calls, emails, letters, meetings, and other communication channels needed for account management and project execution.
  • Maintain accurate records related to account activity, customer satisfaction, sales opportunities, quote status, contract needs, and areas for service or product growth.
  • Assist in the formulation, construction, review, and editing of major account contracts, scope changes, and related account documentation.
  • Negotiate changes to pricing, scope of work, terms, or service expectations when needed and within established approval guidelines.
  • Travel up to 15% to major account sites, customer meetings, and trade show events.

Minimum Requirements
Education/Certifications
  • Associates degree or equivalent required.
  • Bachelor's degree in sales, marketing, business, supply chain, environmental services, or a related field preferred.

Experience
  • Experience managing customer relationships, major accounts, strategic accounts, business development activity, sales support, customer service, contract coordination, or related customer-facing work required.
  • Experience working with industrial, utility, manufacturing, environmental services, logistics, transformer services, or similar business-to-business customers preferred.
  • Knowledge of the transformer industry preferred.

Knowledge Skills & Abilities
  • Working knowledge of account management practices, customer relationship management, quoting, contract support, and customer issue resolution.
  • Knowledge of transformer-related services, customer needs, and business considerations preferred, including the ability to learn Emerald Transformer's service offerings, terminology, and operational flow.
  • Ability to build trust with major customers and maintain professional relationships with external and internal stakeholders.
  • Strong verbal and written communication skills, including the ability to present information clearly, write effective business communications, and interpret customer or contract-related information.
  • Demonstrated problem-solving ability, including identifying issues, gathering relevant information, coordinating with internal teams, and following through to resolution.
  • Strong planning, organization, prioritization, and time-management skills with the ability to manage competing customer and internal priorities.
  • Ability to maintain confidentiality and exercise sound judgment when handling customer, pricing, contract, or company information.
  • Ability to adapt to changing customer needs, service requirements, business priorities, and operational conditions.
  • Proficient in Microsoft Office Suite and able to learn in-house Emerald Transformer software and systems used for quotes, records, and account management.
  • Accuracy and attention to detail in maintaining records, reviewing documentation, communicating customer requirements, and supporting contract-related work.
  • Dependable work habits, consistent follow-through, responsiveness to direction, and willingness to seek feedback to improve performance.

Equal Opportunity Employer
Emerald Transformer is an equal opportunity employer providing equal employment opportunities to applicants and employees without regard to race, color, creed, sex, gender, sexual orientation, gender identity or expression, religion, age, national origin, ancestry, physical or mental disability (including pregnancy), uniform service, veteran status, marital status, medical condition including genetic characteristics, or any other category protected by federal, state, or local law.

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