ZipRecruiter

Log In

1

Key Account Manager Jobs in Pennsylvania (NOW HIRING)

Exalta Group

Key Account Manager

Bethlehem, PA · On-site

Key Account Manager Department: Commercial Operations & SIOP Reports To: Senior Key Account Manager | Director of Commercial Operations & SIOP Location: Bethlehem, PA / Hybrid (schedule determined by ...

Exalta Group

Key Account Manager

Bethlehem, PA · On-site

Key Account Manager Department: Commercial Operations & SIOP Reports To: Senior Key Account Manager | Director of Commercial Operations & SIOP Location: Bethlehem, PA / Hybrid (schedule determined by ...

WillScot

Key Account Manager

Hatfield, PA · On-site

The Key Account Manager (KAM) is responsible for maximizing share of wallet from assigned accounts (~50) in one or more markets. This role is responsible for building and maintaining strong ...

WillScot

Key Account Manager

Hatfield, PA · On-site

The Key Account Manager (KAM) is responsible for maximizing share of wallet from assigned accounts (~50) in one or more markets. This role is responsible for building and maintaining strong ...

WillScot

Key Account Manager

Hatfield, PA · On-site

The Key Account Manager (KAM) is responsible for maximizing share of wallet from assigned accounts (~50) in one or more markets. This role is responsible for building and maintaining strong ...

PPL Corporation

Key Account Manager

Scranton, PA · On-site

... management programs and key PPL issues. This relationship with Key Accounts is critical to PPL EU in order to obtain timely intelligence about customer plans that could impact electric service and so ...

PPL Corporation

Key Account Manager

Allentown, PA · On-site

... management programs and key PPL issues. This relationship with Key Accounts is critical to PPL EU in order to obtain timely intelligence about customer plans that could impact electric service and so ...

PPL Corporation

Key Account Manager

Wilkes Barre, PA · On-site

... management programs and key PPL issues. This relationship with Key Accounts is critical to PPL EU in order to obtain timely intelligence about customer plans that could impact electric service and so ...

PPL Corporation

Key Account Manager

Allentown, PA · On-site

... customers (Key Accounts) for business and operational matters related to the cost of electricity (especially POLR), rate cases, load and energy management programs and key PPL issues. This ...

PPL Corporation

Key Account Manager

Lancaster, PA

... management programs and key PPL issues. This relationship with Key Accounts is critical to PPL EU in order to obtain timely intelligence about customer plans that could impact electric service and so ...

TekSky

Key Account Manager

New Kensington, PA · On-site

Key Account Manager - New Kensington, PA About the job Join a 50-Year Family-Owned Company Northeast Territory Remote with Travel: Based near a regional airport in the Northeast For more than 50 ...

Solenis LLC

Key Account Manager (m/w/d) BREG

Indiana, PA · On-site

$114.31 - $152.42/hr

## Key Account Manager (m/w/d) BREGApplylocations: Munchwilen, Switzerlandtime type: Full timeposted on: Posted Todayjob requisition id: R0029885Bei Diversey sind wir ein starkes Team - und der Mensch ...

LANXESS

Key Account Manager

Pittsburgh, PA · On-site

Responsible for managing & further developing business with all assigned Polymer Additives Business Unit (PLA) customers within the territory and Key Accounts. Commercial management of accounts ...

next page

Showing results 1-20

All JobsKey Account JobsKey Account Manager JobsKey Account Manager Jobs in Pennsylvania

Key Account Manager information

See Pennsylvania salary details

$40.1K

$92.8K

$139.8K

How much do key account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for key account manager in Pennsylvania is $92,785.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $111,300.00 per year, depending on experience, location, and employer.

What is a key account manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

What does a key account manager do?

Key account managers cultivate relationships with a company’s most important clients. As the key account manager, you identify the needs of these clients and suggest solutions to achieve their goals. You are the primary point of contact between the client and the company, so earning the client’s trust and resolving problems that arise quickly and efficiently are vital to this position. The primary purpose of this position is to expand the relationship with these clients to help the company grow.

What are the key skills and qualifications needed to thrive as a key account manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

How does a key account manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

Is a key account manager a good job?

A key account manager is a professional responsible for maintaining and growing relationships with important clients, often requiring strong communication, negotiation, and strategic skills. The role can offer competitive salaries, opportunities for advancement, and job stability, especially in industries like sales, marketing, and business development.

Is a key account manager a high position?

A key account manager is typically considered a mid- to senior-level role responsible for managing important client relationships and driving sales growth. It often requires strong negotiation, communication skills, and industry knowledge, and can lead to higher management positions within a company.
More about Key Account Manager jobs

What are the most commonly searched types of Key Account jobs in Pennsylvania?

The most popular types of Key Account jobs in Pennsylvania are:

What are popular job titles related to Key Account Manager jobs in Pennsylvania?

For Key Account Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Key Account Manager jobs in Pennsylvania look for?

The top searched job categories for Key Account Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Key Account Manager jobs?

Cities in Pennsylvania with the most Key Account Manager job openings:

Key Account Manager jobs near you
Infographic showing various Key Account Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $92,785 per year, or $44.6 per hour.

Key Account Manager

Exalta Group

Bethlehem, PA • On-site

Full-time

Re-posted 16 days ago

Job description

Key Account Manager

Department: Commercial Operations & SIOP

Reports To: Senior Key Account Manager | Director of Commercial Operations & SIOP

Location: Bethlehem, PA / Hybrid (schedule determined by manager)

FLSA Status: Exempt


Main Function

Reporting to the Senior Key Account Manager, the Key Account Manager (KAM) is responsible for managing day-to-day operational deliverables to an assigned portfolio of medical device OEM and distributor accounts. This includes supporting the customer S&OP/SIOP process, demand management, sales order accuracy, open order reporting, and serving as the primary operational point of contact for assigned accounts. The KAM plays a critical role in SIOP by ensuring customer demand signals are accurate, timely, and actionable — directly enabling supply planning, capacity alignment, and executive-level demand review. The KAM functions as the first line of communication and issue identification for customer-related matters, and works cross-functionally with planning, supply chain, quality, and operations to ensure service level commitments are met. This role joins an established Key Account Management team and is designed to develop future commercial leaders within a vertically integrated medical device manufacturing environment.


Principal Duties / Responsibilities


Customer Operations & Demand Management
  • Serve as the primary customer interface for operational matters, ensuring timely and accurate communication across assigned accounts.
  • Support the customer S&OP process by gathering, validating, and communicating customer demand signals including rolling forecasts, blanket orders, and pull-ahead requests.
  • Manage sales order entry, maintenance, and accuracy within Epicor ERP; monitor open order books and backlog exposure.
  • Ensure accurate and timely open order reporting to both internal stakeholders and external customers.
  • Identify and communicate fulfillment risks proactively, partnering with planning and supply chain to resolve gaps before customer impact occurs.
  • Serve as the demand data owner for assigned accounts within the formalized SIOP process; ensure customer forecast inputs are validated, reconciled, and submitted accurately and on cadence to support the monthly demand review gate. Own forecast accuracy metrics for assigned accounts, identify variance drivers, and populate the demand review template on cadence for SIOP consolidation.


Account Management & Customer Experience
  • Build and maintain strong customer relationships focused on delivery reliability, responsiveness, and trust.
  • Lead routine customer status calls and business review touchpoints, documenting outcomes and driving internal follow-through.
  • Act as the first point of escalation for customer issues; identify, document, and route issues according to the commercial escalation framework.
  • Maintain issue logs with status, root cause, and closure timelines; communicate proactively with customers on delays, substitutions, or constraint impacts.


Sales Operations Support
  • Support sales operations processes to ensure smooth and efficient execution of commercial activities within assigned accounts.
  • Contribute to open order dashboards, fulfillment rate reporting, and weekly/monthly commercial performance metrics (OTD, backorder, fill rate).
  • Partner with the Director of Commercial Operations & SIOP and supply chain leadership to ensure customer demand inputs are aligned with internal capacity constraints and reflected accurately in the SIOP demand plan.
  • Support NPI onboarding activities for new programs at assigned accounts, coordinating across quality, planning, and operations.


Analytics & Reporting
  • Analyze order and fulfillment data to identify trends, risks, and opportunities across assigned accounts.
  • Contribute to KPI tracking for demand accuracy, order fulfillment, and customer satisfaction.
  • Provide regular updates to the Senior Key Account Manager regarding account performance trends, escalation status, and service level risks.


Process Improvement & Compliance
  • Identify operational issues impacting customer service and escalate or resolve within defined authority.
  • Support continuous improvement initiatives in customer operations, demand management, and order fulfillment workflows.
  • Ensure all customer-facing operations are conducted in compliance with FDA, ISO 13485, ISO 9001, and company quality standards.
  • Contribute to ERP (Epicor) and system enhancement initiatives as they relate to commercial and order management workflows.


Required Knowledge, Skills, and Abilities
  • Strong organizational and prioritization skills with the ability to manage a high-volume order book and multiple customer accounts simultaneously.
  • Effective written and verbal communication skills with the ability to represent Exalta professionally in customer-facing interactions.
  • Analytical ability to review order and fulfillment data and translate findings into actionable next steps.
  • Problem-solving skills with a focus on identifying and resolving customer and operational issues proactively.
  • Collaborative working style with demonstrated ability to drive cross-functional follow-through.
  • Experience with or exposure to demand planning, S&OP processes, and customer order management.
  • Proficiency in ERP systems (Epicor preferred), Microsoft Excel (intermediate to advanced), and ability to navigate and contribute to Power BI dashboards or equivalent reporting tools.


Required / Preferred Education and Experience
  • Bachelor’s degree in Business Administration, Supply Chain, or related field.
  • 0–2 years of experience in customer-facing, commercial operations, or supply chain roles; internship experience in a manufacturing environment strongly considered.
  • Experience in the medical device industry preferred; familiarity with FDA-regulated environments or ISO 13485 quality systems a plus.
  • Epicor ERP experience preferred; exposure to order management or demand planning modules is an advantage.
  • Proficiency in Microsoft Excel required; experience working within Power BI dashboards in a supply chain or commercial operations context is a plus.


Working Conditions

This position operates in a professional office environment with periodic interaction with manufacturing and warehouse functions. Travel to customer sites may be required (≤20%). Must be able to maintain professionalism in high-visibility customer escalation scenarios.