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Kaiser Call Center Jobs (NOW HIRING)

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Otolaryngologist, Hourly Locums

Tacoma, WA · On-site

$257.99 - $367.44/hr

Kaiser - Tacoma Medical Center is a multispecialty medical center. Lab, Radiology and Pharmacy on ... Hourly rate is $227.09 + call compensation * Employer Paid Malpractice & Tail Coverage ...

New

Medlivo

Local Contract CRNA - Anesthesia

Santa Clara, CA · On-site

$230 - $250/hr

Local Contract 🌟 CRNA Locum Opportunity | Kaiser Permanente - Santa Clara Medical Center, CA ... Call Requirement: ❌ No Call 💰 Compensation * Pay Rate: $230-$250/hr * Consistent ongoing ...

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How much do kaiser call center jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for kaiser call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn significantly more than entry-level positions. These roles often require leadership skills, experience, and sometimes specialized knowledge of industry-specific software or processes.

What are the key skills and qualifications needed to thrive in the Kaiser Call Center position, and why are they important?

To thrive as a Kaiser Call Center representative, you need excellent communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, health insurance platforms, and basic office software is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help candidates excel in this role. These abilities ensure customer needs are addressed efficiently while maintaining high service standards in a fast-paced healthcare environment.

What is a Kaiser Call Center job?

A Kaiser Call Center job involves assisting members, providers, and the public with inquiries about health plans, benefits, billing, and appointments. Representatives handle incoming calls, provide customer support, and resolve issues efficiently. Strong communication skills, knowledge of Kaiser Permanente services, and a customer-focused approach are essential. Employees may also assist in scheduling, claims processing, and troubleshooting account concerns.

Does Kaiser hire remote social workers?

Kaiser Permanente has hired remote social workers in the past, especially during the COVID-19 pandemic, and some positions may still be available remotely. However, availability varies by location and role, so interested candidates should check current job postings for remote opportunities and specific requirements such as licensure and experience.

What does a typical day look like for a Kaiser Call Center representative?

A typical day as a Kaiser Call Center representative involves handling incoming calls from members and patients, assisting with appointment scheduling, answering benefit and claims questions, and providing information about Kaiser Permanente services. You’ll work closely with both callers and other departments to resolve issues efficiently and accurately. The role requires continuous multitasking and maintaining a professional, empathetic tone throughout each interaction. Teamwork and regular communication with supervisors and colleagues are also important, as you often collaborate to improve service quality or tackle more complex cases.

Is it hard to get hired by Kaiser Permanente?

Getting hired for a Kaiser Call Center position can be competitive, as the company values customer service skills, relevant experience, and a good work ethic. The application process typically involves submitting an online application, passing assessments, and participating in interviews. Candidates with strong communication skills and previous call center experience often have an advantage.

How do on call positions work at Kaiser?

In a Kaiser Call Center, on-call positions typically require employees to be available outside regular shifts to handle urgent calls or assist with staffing needs. On-call staff may be called in as needed and often receive additional compensation or shift differentials for on-call hours, with schedules varying based on department needs and staffing policies.
More about Kaiser Call Center jobs
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What states have the most Kaiser Call Center jobs? States with the most job openings for Kaiser Call Center jobs include:
What job categories do people searching Kaiser Call Center jobs look for? The top searched job categories for Kaiser Call Center jobs are:
Kaiser Call Center jobs near you

Local Contract Nurse Practitioner - Urgent Care - $90-105 per hour

Medlivo

Oakland, CA • On-site

$90 - $105/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

New

Job description

Medlivo is seeking a Nurse Practitioner Urgent Care for a local contract job in Oakland, California.

Job Description & Requirements
  • Specialty: Urgent Care
  • Discipline: Nurse Practitioner
  • Duration: 11 weeks
  • 40 hours per week
  • Shift: 8 hours, days
  • Employment Type: Local Contract

🚨 Urgent Care NP/PA Opportunity | Kaiser Permanente – Oakland, CA 🚨
 

Location: Oakland Medical Center – Oakland, California
Specialty: Urgent Care Nurse Practitioner or Physician Assistant (PA Preferred)
Assignment Type: Locum Tenens
Duration: Late August – 3 Months with Option to Extend
Schedule: 4x10-Hour Shifts Weekly | 10:45 AM – 9:15 PM
Weekend Requirement: Every Other Weekend
Call: No Call
Compensation: 💰 $90–$105/hr
EMR: Epic (HealthConnect)
 

Position Overview

Kaiser Permanente is seeking an experienced Urgent Care NP or PA to provide coverage during a maternity leave. This high-acuity urgent care setting is attached to the main medical center and requires providers who are comfortable managing a broad range of urgent and emergent presentations across all age groups.
 

Clinical Responsibilities
  • Urgent Care and Same-Day Visits
  • Flu, cold, and respiratory illness management
  • Suturing and laceration repair
  • X-ray interpretation
  • Incision & Drainage (I&D)
  • Fracture evaluation and management
  • Toenail removal procedures
  • Management of higher-acuity patients including:
    • Chest pain
    • Dizziness
    • Cardiac-related concerns
    • Imaging and lab review
  • Treat patients from birth through geriatrics
Practice Highlights
 

✅ High-Acuity Urgent Care Environment
✅ Approximately 24 Patients per Shift
✅ Attached to Major Medical Center
✅ Broad Scope of Practice
✅ No Call Responsibilities
✅ PA Preferred
✅ Emergency Medicine Experience Highly Preferred
 

Requirements
  • Board Certified NP or PA
  • Active California License
  • BLS Certification
  • ACLS Certification
  • Urgent Care, Emergency Medicine, or High-Acuity Primary Care Experience

  • Experience Treating All Age Groups

This is an excellent opportunity for an experienced Urgent Care provider seeking a dynamic, fast-paced practice environment with Kaiser Permanente.

About Medlivo Benefits
  • Dental benefits
  • Vision benefits
  • 401k retirement plan
  • Health Care FSA
  • Life insurance
  • Sick pay
  • Holiday Pay
  • Medical benefits

Apply