1

Kaiser Call Center Jobs (NOW HIRING)

Pharmacy Technician

Atlanta, GA · On-site

$22 - $28.32/hr

Works in concert with center administration to ensure effective delivery of pharmacy services ... Call-in/On-Call Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group ...

... in a call center or similar environment preferred What we offer: * Competitive compensation package including equity and bonuses * Excellent Medical, Dental, and Vision plans through Kaiser ...

Emergency Room Technician

San Diego, CA · On-site

$29.49 - $31.97/hr

Call-in/On-Call Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group ... San Diego Medical Center - Emergency - 0806 Pay Range: $29.49 - $31.97 / hour Kaiser Permanente ...

Showing results 41-60

Kaiser Call Center information

See salary details

$10

$17

$25

How much do kaiser call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for kaiser call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Kaiser Call Center representative?

A Kaiser Call Center job involves assisting members, providers, and the public with inquiries about health plans, benefits, billing, and appointments. Representatives handle incoming calls, provide customer support, and resolve issues efficiently. Strong communication skills, knowledge of Kaiser Permanente services, and a customer-focused approach are essential. Employees may also assist in scheduling, claims processing, and troubleshooting account concerns.

What does a Kaiser Call Center representative do?

A typical day as a Kaiser Call Center representative involves handling incoming calls from members and patients, assisting with appointment scheduling, answering benefit and claims questions, and providing information about Kaiser Permanente services. You’ll work closely with both callers and other departments to resolve issues efficiently and accurately. The role requires continuous multitasking and maintaining a professional, empathetic tone throughout each interaction. Teamwork and regular communication with supervisors and colleagues are also important, as you often collaborate to improve service quality or tackle more complex cases.

What are the key skills and qualifications needed to thrive in the Kaiser Call Center position?

To thrive as a Kaiser Call Center representative, you need excellent communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, health insurance platforms, and basic office software is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help candidates excel in this role. These abilities ensure customer needs are addressed efficiently while maintaining high service standards in a fast-paced healthcare environment.

More about Kaiser Call Center jobs

What cities are hiring for Kaiser Call Center jobs?

Cities with the most Kaiser Call Center job openings:

What states have the most Kaiser Call Center jobs?

States with the most job openings for Kaiser Call Center jobs include:

Infographic showing various Kaiser Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Manager, Radiology and Imaging - Silverdale WA

Kaiser Permanente

Silverdale, WA • On-site

$38.75 - $52.75/hr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.


Job description

** OPTION OF EITHER $10,000 SIGN-ON BONUS OR $10,000 IN RELOCATION ASSISTANCE AVAILABLE FOR ELIGIBLE EXTERNAL HIRES!  **

EXCITING OPPORTUNITY - MANAGER, RADIOLOGY AND IMAGING - SILVERDALE WA

APPROX. 25 - 28 DIRECT REPORTS - MANAGERIAL EXPERIENCE LEVEL NEEDED FOR THIS ROLE/LOCATION

Kaiser Permanente Washington is offering an opportunity that blends purpose, innovation, and community impact-right in the heart of Silverdale. As the Radiology/Imaging Manager, you step into a role where advanced technology meets compassionate care, leading teams who are deeply committed to improving patient outcomes every day. This is a place where your expertise shapes the future of imaging services, your leadership strengthens a collaborative clinical environment, and your work directly supports a mission-driven organization known for redefining what integrated care can be.

Job Summary:

The Imaging Manager is leadership for a large multidisciplinary department (typically CT, MRI, Nuclear Medicine,

Ultrasound, Mammography, X-ray; often Dexa or Fluoroscopy; potentially Interventional and other applicable imaging modalities) with > 35 headcount in a Level III Medical Office Building. The Imaging Manager is responsible for all operations. Greater than 60% of employees will report to the Imaging Manager.


Essential Responsibilities:

  • Manages operations: Responsible for FTE and NPE Budgets, responsible for approving PTO through TORT, responsible for securing backfill through Stafferlink, responsible for approving and/or entering supply orders in OneLink, manages unsigned studies report, manages PACS exceptions, manages unended exams, conducts monthly staff meetings. Cascades regional and departmental messages to employees. Responsible for researching and resolving member concerns. Partners with internal customers (Ambulatory, Pediatrics, ACC, Specialties, Pain Clinic, Orthopedics) to improve workflows/resolve issues.
  • Manages employees: Responsible for 60-75% of departments employees, responsible for total performance reviews.
  • Manages performance in partnership. Responsible for development of employees. Responsible for submitting FMLA for impacted employees. Partners with IDM for impacted employees
  • Manages equipment: Oversees equipment failures. Messages leadership/call center of equipment failures impacting patient care. Manages appropriate documentation of equipment failures.
  • Manages resources/access: Identifies trends in exam/patient needs by monitoring volumes and access reports. Drafts and submits business cases to Director and drafts and submits capital cases.

Basic Qualifications:

Experience


  • Minimum five (5) years of experience as a radiologic technologist, sonographer/ultrasound technologist, mammographer, or nuclear medicine technologist.
  • Minimum three (3) years of experience as a radiology supervisor (having had direct reports, responsible for annual reviews, responsible for hiring and terminating employees).

Education


  • Graduate of an accredited diagnostic imaging program or Bachelors Degree or four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

  • Nuclear Medicine Technologist Certificate (Washington) OR Registered Diagnostic Medical Sonographer Certificate OR Radiologic Technologist Certification OR Nuclear Medicine Technologist Certificate from Nuclear Medicine Technology Certification Board

Additional Requirements:


  • Work experience demonstrating knowledge of hospital regulatory requirements, hospital accreditation and imaging accreditations, managed care and health care delivery systems.
  • Demonstrated ability to recruit, mentor, develop and engage staff, monitor performance standards, deliver results, and hold staff accountable.
  • Demonstrated ability to manage multiple tasks simultaneously.
  • Able to prioritize and effectively anticipate and respond to issues as they arise.
  • Effective communication, collaboration and change management skills.
  • Financial management skills.

Preferred Qualifications:


  • Medical Office Buildings may be open 24 hours a day and/or 7 days per week.
  • Employees call in to their manager 2 hours before the beginning of shift requiring managers to be available by phone currently as early as 5a.m. Evening shift & overnight shift can call into on call supervisor/manager beginning at 5p.m.
  • Managers are required to participate in on call rotation. The frequency is determined by the number of managers in therotation. The rotation requires 24 hrs/7 days per week regionwide support.
  • Computer Skills; Microsoft Office.
  • Registration in multiple disciplines.
  • Masters Degree or six (6) years of experience in a directly related field.