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Kaiser Call Center Jobs (NOW HIRING)

... in a call center or similar environment preferred What we offer: * Competitive compensation package including equity and bonuses * Excellent Medical, Dental, and Vision plans through Kaiser ...

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Kaiser Call Center information

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How much do kaiser call center jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for kaiser call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn significantly more than entry-level positions. These roles often require leadership skills, experience, and sometimes specialized knowledge of industry-specific software or processes.

What are the key skills and qualifications needed to thrive in the Kaiser Call Center position, and why are they important?

To thrive as a Kaiser Call Center representative, you need excellent communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, health insurance platforms, and basic office software is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help candidates excel in this role. These abilities ensure customer needs are addressed efficiently while maintaining high service standards in a fast-paced healthcare environment.

What is a Kaiser Call Center job?

A Kaiser Call Center job involves assisting members, providers, and the public with inquiries about health plans, benefits, billing, and appointments. Representatives handle incoming calls, provide customer support, and resolve issues efficiently. Strong communication skills, knowledge of Kaiser Permanente services, and a customer-focused approach are essential. Employees may also assist in scheduling, claims processing, and troubleshooting account concerns.

Does Kaiser hire remote social workers?

Kaiser Permanente has hired remote social workers in the past, especially during the COVID-19 pandemic, and some positions may still be available remotely. However, availability varies by location and role, so interested candidates should check current job postings for remote opportunities and specific requirements such as licensure and experience.

What does a typical day look like for a Kaiser Call Center representative?

A typical day as a Kaiser Call Center representative involves handling incoming calls from members and patients, assisting with appointment scheduling, answering benefit and claims questions, and providing information about Kaiser Permanente services. You’ll work closely with both callers and other departments to resolve issues efficiently and accurately. The role requires continuous multitasking and maintaining a professional, empathetic tone throughout each interaction. Teamwork and regular communication with supervisors and colleagues are also important, as you often collaborate to improve service quality or tackle more complex cases.

Is it hard to get hired by Kaiser Permanente?

Getting hired for a Kaiser Call Center position can be competitive, as the company values customer service skills, relevant experience, and a good work ethic. The application process typically involves submitting an online application, passing assessments, and participating in interviews. Candidates with strong communication skills and previous call center experience often have an advantage.

How do on call positions work at Kaiser?

In a Kaiser Call Center, on-call positions typically require employees to be available outside regular shifts to handle urgent calls or assist with staffing needs. On-call staff may be called in as needed and often receive additional compensation or shift differentials for on-call hours, with schedules varying based on department needs and staffing policies.
More about Kaiser Call Center jobs
What cities are hiring for Kaiser Call Center jobs? Cities with the most Kaiser Call Center job openings:
What states have the most Kaiser Call Center jobs? States with the most job openings for Kaiser Call Center jobs include:

Local Contract Nurse Practitioner - Orthopedic Surgery

Medlivo

Atlanta, GA • On-site

$106K - $146K/yr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago


Job description

Medlivo is seeking a Nurse Practitioner Orthopedic Surgery for a local contract job in Atlanta, Georgia.

Job Description & Requirements
  • Specialty: Orthopedic Surgery
  • Discipline: Nurse Practitioner
  • Duration: 12 weeks
  • 39 hours per week
  • Shift: 8 hours, days
  • Employment Type: Local Contract

🚨 Orthopedic Surgery NP/PA Locum Opportunity | Kaiser Permanente – Georgia 🚨

Position Details
  • Specialty: Orthopedic Surgery Nurse Practitioner (NP) or Physician Assistant (PA)
  • Assignment Type: Locum Tenens
  • Coverage Dates: July 22, 2026 – October 30, 2026
  • Schedule: Monday–Friday | 8:00 AM – 5:00 PM
  • Setting: Outpatient Clinic
  • EMR: Epic
  • Call Requirement: None
  • Patients per Day: Approximately 21
  • Coverage Need: Supplemental Coverage
Practice Locations

Providers may be scheduled across multiple Kaiser Permanente clinic locations, including:

📍 Kaiser Permanente Crescent Medical Center – Tucker, GA

📍 Kaiser Permanente Cumberland Medical Center – Atlanta, GA

📍 Kaiser Permanente Glenlake Comprehensive Specialty Center – Sandy Springs, GA

📍 Kaiser Permanente Gwinnett Comprehensive Medical Center – Duluth, GA

📍 Kaiser Permanente Southwood Comprehensive Medical Center – Jonesboro, GA
 

Clinical Focus

Join an established Orthopedic Surgery team providing care for a mix of:

  • Hand Orthopedics
  • Joint Conditions & Post-Operative Follow-Ups
  • Sports Medicine Injuries
Additional Information
  • No hospital or surgery center privileges required
  • No admissions or inpatient rounding
  • Outpatient-only practice
  • Work within a collaborative Kaiser Permanente orthopedic team
Requirements
  • Board-Certified Nurse Practitioner or Physician Assistant
  • Active Georgia License Preferred
  • Orthopedic Surgery experience strongly preferred
Compensation

💰 Competitive Hourly Rate

If you are available for this assignment, please send your updated CV along with your Georgia license details for immediate consideration.

About Medlivo


Benefits
  • Dental benefits
  • Vision benefits
  • 401k retirement plan
  • Health Care FSA
  • Life insurance
  • Sick pay
  • Holiday Pay
  • Medical benefits