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Kaiser Call Center Jobs in Virginia (NOW HIRING)

MAPMG

Orthopedist - Hand

Occoquan, VA · On-site

$575K/yr

C., exclusively caring for Kaiser Permanente patients. We invite applications for a specialist in ... Call is 1:12 which is equally shared and includes General Orthopedic Call * Clinic Monday-Friday; 3 ...

MAPMG

Orthopedist - Hand

Woodbridge, VA · On-site

$575K/yr

C., exclusively caring for Kaiser Permanente patients. We invite applications for a specialist in ... Call is 1:12 which is equally shared and includes General Orthopedic Call * Clinic Monday- Friday ...

MAPMG

Orthopedist - Hand

Woodbridge, VA · On-site

$575K/yr

C., exclusively caring for Kaiser Permanente patients. We invite applications for a specialist in ... Call is 1:12 which is equally shared and includes General Orthopedic Call * Clinic Monday- Friday ...

MAPMG

Gastroenterologist

Woodbridge, VA · On-site

$575K/yr

C., exclusively caring for Kaiser Permanente patients. We invite applications for a specialist in ... Support a call schedule where call is divided equally amongst all providers * Provide inpatient ...

MAPMG

Gastroenterologist

Woodbridge, VA · On-site

$575K/yr

C., exclusively caring for Kaiser Permanente patients. We invite applications for a specialist in ... Support a call schedule where call is divided equally amongst all providers * Provide inpatient ...

MAPMG

Urologist (PRN)

Mclean, VA · On-site

$233/hr

C., exclusively caring for Kaiser Permanente patients. We invite applications for a part-time ... Call is 1:10 at DC/MD core hospitals. Minimum Requirements: * MD or DO * Board Certified or ...

MAPMG

Urologist (PRN)

Mclean, VA · On-site

$233/hr

C., exclusively caring for Kaiser Permanente patients. We invite applications for a part-time ... Call is 1:10 at DC/MD core hospitals. Minimum Requirements: * MD or DO * Board Certified or ...

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How much do kaiser call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for kaiser call center in Virginia is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.09 per hour, depending on experience, location, and employer.

What is a Kaiser Call Center representative?

A Kaiser Call Center job involves assisting members, providers, and the public with inquiries about health plans, benefits, billing, and appointments. Representatives handle incoming calls, provide customer support, and resolve issues efficiently. Strong communication skills, knowledge of Kaiser Permanente services, and a customer-focused approach are essential. Employees may also assist in scheduling, claims processing, and troubleshooting account concerns.

What does a Kaiser Call Center representative do?

A typical day as a Kaiser Call Center representative involves handling incoming calls from members and patients, assisting with appointment scheduling, answering benefit and claims questions, and providing information about Kaiser Permanente services. You’ll work closely with both callers and other departments to resolve issues efficiently and accurately. The role requires continuous multitasking and maintaining a professional, empathetic tone throughout each interaction. Teamwork and regular communication with supervisors and colleagues are also important, as you often collaborate to improve service quality or tackle more complex cases.

What are the key skills and qualifications needed to thrive in the Kaiser Call Center position?

To thrive as a Kaiser Call Center representative, you need excellent communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, health insurance platforms, and basic office software is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help candidates excel in this role. These abilities ensure customer needs are addressed efficiently while maintaining high service standards in a fast-paced healthcare environment.

What are popular job titles related to Kaiser Call Center jobs in Virginia?

For Kaiser Call Center jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Kaiser Call Center jobs in Virginia look for?

The top searched job categories for Kaiser Call Center jobs in Virginia are:

What cities in Virginia are hiring for Kaiser Call Center jobs?

Cities in Virginia with the most Kaiser Call Center job openings:

Kaiser Call Center jobs near you
Infographic showing various Kaiser Call Center job openings in Virginia as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,937 per year, or $17.8 per hour.

Ambulatory Care Pharmacist Sterling, VA Central Pharmacy On-Call

Kaiser Permanente

Sterling, VA • On-site

$88.75 - $98.96/hr

Other

Posted yesterday

New

Job description

Description:
Job Summary:
Under general supervision, provides customer focused pharmaceutical care and oversees the efficient dispensing, processing and recording of prescriptions issued by physicians, dentists, other authorized health care providers. Communicates with providers to influence optimal drug information to patients and health care providers. Participates in patient and provider educational programs to positively impact patient compliance and provider prescribing practices. Oversees and directs pharmacy technician staff in the execution of technical functions. Assists in cash and inventory control in accordance with departmental procedures and comply with all record keeping and legal requirement of the practice of pharmacy.
Essential Responsibilities:
  • Analyses patient care and services needs in a manner that facilitates the achievement of both a high level of customer satisfaction and the attainment of organizational care and service initiatives.
  • Reviews prescribe medications and dosages to ensure that therapy is safe and effective for the patients condition. Utilizes patient profiles to identify clinically significant drug allergies and drug interactions. Processes and labels prescriptions with proper identification data and directions for patient use. Compounds and dispenses medications accurately.
  • Provides advice and consultation to patients regarding side effects drug interactions, specific storage requirement and complete directions for use. Monitors designated patients compliance and response to drug therapy to improve individual patient outcomes.
  • Routinely communicates with providers to influence the use of formulary medications in compliance with clinical protocols, target drug initiatives and pre-authorized therapeutic substitutions. Documents all clinical interventions using approved forms.
  • Demonstrates proficiency in operating automated systems for prescription order entry, patient profile review or retrieval of clinical or statistical data. Maintains proper records relating to medication profiles, prescription files, controlled substances records, non-formulary records and other legal and departmental record and procedures. Demonstrates proficiency with the Point of Service (POS) cash register system and cash management procedures.
  • Serves as a liaison to assigned clinical care team as demonstrated by problem solving skills on medication related issues, input on education matters relating to medications and fostering interdepartmental coordination on pharmaceutical care initiatives.
  • Maintains professional competency through attendance and participation in clinical team meetings and ACPE accredited continuing education programs. Assists in the training and education of pharmacy students and technicians.
  • Participates in departmental quality improvement initiatives and contributes to team or departmental projects directed toward the achievement of improved service efficiency and patient outcomes.
  • Performs other duties as assigned.
Variable working days
Basic Qualifications:
Experience
  • N/A
Education
  • BS degree in pharmacy or pharmacy degree from an accredited college of pharmacy required.
License, Certification, Registration
  • Pharmacist License (Virginia)
  • Basic Life Support
Additional Requirements:
  • Ability to interpret and understand prescriptions and execute all pharmacists functions.
  • Excellent oral and written communications skills.
Preferred Qualifications:
  • At least one (1) year of experience as a pharmacist in an outpatient clinic, hospital or retail pharmacy desirable.

Primary Location: Virginia,Sterling,Central Pharmacy - Sterling
Scheduled Weekly Hours: 1
Shift: Evening
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 03:30 PM
Working Hours End: 12:00 AM
Job Schedule: Call-in/On-Call
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: M36|OPEIU|Local 2
Job Level: Individual Contributor
Department: Central Pharmacy - Central Refill Center - 1808
Pay Range: $88.75 - $98.96 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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