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Kaiser Call Center Jobs in Oregon (NOW HIRING)

EEG Tech

Clackamas, OR · On-site

$35.93 - $52.69/hr

... Kaiser Sunnyside Medical Center Scheduled Weekly Hours: 1 Shift: Variable Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 07:00 AM Working Hours End: 09:30 PM Job Schedule: Call-in ...

Cardiovascular Tech

Clackamas, OR · On-site

$49.55 - $64.81/hr

Notes: * fair share call Primary Location: Oregon,Clackamas,Kaiser Sunnyside Medical Center Scheduled Weekly Hours: 40 Shift: Variable Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start ...

Schedule appointment if need is urgent or direct call to Appointment Center to schedule routine ... This requires a total understanding of Kaiser policies and procedures and essential knowledge of ...

New

This position takes call at Legacy Salmon Creek Medical Center where there is support from a Legacy OB Hospitalist and the Kaiser Permanente back-up system 24/7. The hospital features a Level III NIC ...

This position takes call at Legacy Salmon Creek Medical Center where there is support from a Legacy OB Hospitalist and the Kaiser Permanente back-up system 24/7. The hospital features a Level III NIC ...

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Kaiser Call Center information

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How much do kaiser call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for kaiser call center in Oregon is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.34 per hour, depending on experience, location, and employer.

What is a Kaiser Call Center representative?

A Kaiser Call Center job involves assisting members, providers, and the public with inquiries about health plans, benefits, billing, and appointments. Representatives handle incoming calls, provide customer support, and resolve issues efficiently. Strong communication skills, knowledge of Kaiser Permanente services, and a customer-focused approach are essential. Employees may also assist in scheduling, claims processing, and troubleshooting account concerns.

What does a Kaiser Call Center representative do?

A typical day as a Kaiser Call Center representative involves handling incoming calls from members and patients, assisting with appointment scheduling, answering benefit and claims questions, and providing information about Kaiser Permanente services. You’ll work closely with both callers and other departments to resolve issues efficiently and accurately. The role requires continuous multitasking and maintaining a professional, empathetic tone throughout each interaction. Teamwork and regular communication with supervisors and colleagues are also important, as you often collaborate to improve service quality or tackle more complex cases.

What are the key skills and qualifications needed to thrive in the Kaiser Call Center position?

To thrive as a Kaiser Call Center representative, you need excellent communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, health insurance platforms, and basic office software is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help candidates excel in this role. These abilities ensure customer needs are addressed efficiently while maintaining high service standards in a fast-paced healthcare environment.

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What cities in Oregon are hiring for Kaiser Call Center jobs?

Cities in Oregon with the most Kaiser Call Center job openings:

Infographic showing various Kaiser Call Center job openings in Oregon as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $39,391 per year, or $18.9 per hour.

$35.93 - $52.69/hr

Other

Re-posted 19 days ago


Job description

Additional Requirements:
Completion of an ASET approved program or completion of a formal.
Electroneurodiagnostic training program and/or prior EEG work experience.
Job Summary:
Provide diagnostic Electroencephalogram services in a hospital or clinic setting: to include EEG record documentation, technical descriptions of EEG recordings, taking a patient history and communication with Neurologists. Other clerical duties as required. Perform all duties in a manner which promotes team concepts and reflects the KPNW mission and philosophy.
Essential Responsibilities:

  • Perform diagnostic EEG procedures, using knowledge, skills and abilities required for age of patient served, to include: routine, urgent emergent and portable in accordance with department policies and procedures.
  • Perform technically difficult exams, using resources available to complete the exam in a satisfactory manner.
  • Prepare patient for examinations.
  • Perform record processing, reception, file and clerical functions using computer.
  • Restock supplies and maintain cleanliness of work area.
Basic Qualifications:
Experience
  • N/A
Education
  • High School Diploma or General Education Development (GED) required.
License, Certification, Registration
  • Basic Life Support within 1 months of hire
  • Registered EEG Technologist Certificate within 24 months of hire
Additional Requirements:
  • Basic typing skills.
  • Completion of an ASET approved program or completion of a formal.
  • Electroneurodiagnostic training program and/or prior EEG work experience.
  • Demonstrates customer-focused service skills.
  • Able to work as needed for vacation coverage, ill team member and ability to cover sick tech after hours call as needed.
  • Able to take call on rotational basis during the week after hours and weekends for STAT EEGs.
  • Flexible with scheduling at different locations and able to float to regional sites as needed.
Preferred Qualifications:
  • Within two year completion of on line EEG classes with adequate testing &/or on the job training.
  • Seizure pattern recognition, classifications of seizures, mental status evaluations.
  • Discriminate between epileptic and non-epileptic seizures and status epilepticus.
  • Knowledge of neuro anatomy, cranial nerves and blood supply.
  • Basic medical terminology and ability to describe EEG activity with appropriate terminology.
  • Organizational skills, time management, prioritization, planning; attention to detail; problem solving, decision making, judgment; technical skills; imitative; communication, interpersonal skills, customer relations, organizational relations.
  • Knowledge of policies and procedures.
  • Adaptability; flexibility.
  • Familiar with adult, pediatric and bedside EEGs.
  • Accurately measure and place electrodes using the International 10-20 System.
  • Understand use of filters, impedance, sensitivity, time constant calibration, montages.
  • Work experience not necessary however experience in related diagnostic fields an advantage.
Notes:
  • This is an on call position that will support the operations at both Westside and Sunnyside Medical Centers

Primary Location: Oregon,Clackamas,Kaiser Sunnyside Medical Center
Scheduled Weekly Hours: 1
Shift: Variable
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 07:00 AM
Working Hours End: 09:30 PM
Job Schedule: Call-in/On-Call
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: W08|UFCW|Local 555
Job Level: Individual Contributor
Department: Sunnyside Medical Center - EEG - 1001
Pay Range: $35.93 - $52.69 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 50 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.