Administrative Assistant
Avon Lake, OH
R&K Technologies is currently searching for an Administrative Assistant to perform a wide variety of office support and administrative functions in support of the assigned departments.
For over 30 years, R&K Technologies has been a trusted, family-owned provider of print and document technology solutions. We deliver a personalized experience with the depth and reliability of a national partner — without the complexity of corporate ownership or private equity agendas.
What can we offer YOU?
- Health Insurance- 50% paid by employer
- Dental and Vision Insurance
- Simple IRA- employer matches 3%
- Accruable Paid Time Off
- Voluntary benefits available
Qualifications:
- High School Diploma (GED) required; Bachelor’s Degree preferred
- 3-5 years of customer service or sales support experience or equivalent combination of education and experience preferred
- Experience ordering through UPS and FedEx
- Ability to read, analyze, and interpret documents
- Personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
- Ability to respond to common inquiries or complaints from customers, or members of the business community
- Must be able to communicate clearly in both written and oral communication with supervisors, clients, staff, vendors, etc.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Experience in a CRM database management, Microsoft Office Suite, and QuickBooks knowledge preferred
Responsibilities:
- Take phone orders for consumables and services calls
- Communicate with customers, employees, and other individuals to answer questions, or explain information, and address complaints
- Perform a variety of administrative duties, such as generating and distributing memos, letters, spreadsheets, forms, and faxes, and sorting and distributing incoming mail
- Learn to operate wide-format printing equipment to fulfill walk-in and email orders of blueprints and other requests
- Set up and maintain filing systems
- Consumable inventory and ordering
- Maintain customer databases through Eautomate
- Communicate verbally and in writing to answer inquiries and provide information to customers and staff of R&K Technologies
- Enter service tickets into Eautomate
- Answer and transfer phone calls
- Assist in A/R customer follow up for delinquent accounts
- Perform all other duties as assigned
Does this sound like the position for you? Apply with a current resume today!
For over 30 years, R&K Technologies has been a trusted, family-owned provider of print and document technology solutions. We deliver a personalized experience with the depth and reliability of a national partner — without the complexity of corporate ownership or private equity agendas.