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Junior Technical Account Manager Jobs in Springfield, NJ

Reality Defender

Technical Account Manager

New York, NY · On-site +1

$120K - $160K/yr

Reality Defender is hiring a Technical Account Manager to be the technical backbone of our customer relationships. This role reports to the Director of Customer Support and works closely with ...

Neara

Technical Account Manager

Manhattan, NY · On-site

$140 - $180/hr

Technical Account Manager Job type: Full Time · Department: Customer Success · Work type: Hybrid · USD 140,000-180,000 / year New York, New York, United States Our Mission We're building ...

New

Doist

Technical Account Manager

Manhattan, NY · On-site

$120 - $160/hr

Reality Defender Wins RSA Most Innovative Startup The Technical Account Manager Role Reality Defender is hiring a Technical Account Manager to be the technical backbone of our customer relationships.

New

Roku

Technical Account Manager

New York, NY · On-site

$135K - $160K/yr

About the Team We are Roku's Technical Account Management team for advertising publisher partnerships, owning integration health end to end-from onboarding through mature operations-to deliver ...

Box

Technical Account Manager

New York, NY · On-site

WHY BOX NEEDS YOU Technical Account Managers help enterprises make the most of Box by acting as an advocate and dedicated resource to some of Box's most strategic customers. They understand the Box ...

Trustpilot

Technical Account Manager

New York, NY · On-site

$110K - $125K/yr

As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot's most complex and high-value customers. You ensure smooth technical onboarding, integration success, and ...

Box

Technical Account Manager

New York, NY · On-site

WHY BOX NEEDS YOU Technical Account Managers help enterprises make the most of Box by acting as an advocate and dedicated resource to some of Box's most strategic customers. They understand the Box ...

Harmony Inc

Technical Account Manager

New York, NY · On-site

$120K - $170K/yr

We need a Technical Account Manager who owns the full post-sale technical relationship with our customers, from making sure the product works to making sure they're getting real value from it. This ...

Harmony

Technical Account Manager

Manhattan, NY · On-site

$85 - $110/hr

We need a Technical Account Manager who owns the full post‑sale technical relationship with our customers, from making sure the product works to making sure they're getting real value from it. This ...

Treasure AI

Technical Account Manager

Manhattan, NY · On-site

The Technical Account Manager (TAM) at Treasure AI is a technical specialist role focused on providing advanced platform expertise and implementation support to both enterprise customers and ...

Treasure AI

Technical Account Manager

Manhattan, NY · On-site

$140 - $210/hr

Your Role The Technical Account Manager (TAM) at Treasure AI is a technical specialist role focused on providing advanced platform expertise and implementation support to both enterprise customers ...

Supper

Technical Account Manager

Manhattan, NY · On-site

The Technical Account Manager will engage with high-growth customers to support their onboarding and adoption of the Supper platform, ensuring they unlock valuable insights from their data.

Trustpilot

Technical Account Manager

New York, NY · On-site

$110K - $125K/yr

As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot's most complex and high-value customers. You ensure smooth technical onboarding, integration success, and ...

Avoca AI

Technical Account Manager

New York, NY · On-site

$130K - $170K/yr

About the Role As a Technical Account Manager at Avoca, you'll own the post‑sales technical relationship with our customers, bridging implementation details and ongoing account strategy. You'll ...

Bipsync

Senior Technical Account Manager

New York, NY · On-site

$135K - $155K/yr

About the Role The Senior Technical Account Manager (TAM) is a senior, customer-facing technical partner for key accounts. You'll own complex technical workflows, configuration and integration ...

Trustpilot, Inc.

Technical Account Manager

Manhattan, NY · On-site

$97 - $110/hr

As a Technical Account Manager (TAM) , you are the post-sales technical partner for Trustpilot's most complex and high-value customers. You ensure smooth technical onboarding, integration success ...

Bipsync

Senior Technical Account Manager

Manhattan, NY · On-site

$135 - $155/hr

About the Role The Senior Technical Account Manager (TAM) is a senior, customer‑facing technical partner for key accounts. You'll own complex technical workflows, configuration and integration ...

Axon

Technical Account Manager - Dedrone

New York, NY · On-site

Y Software Technical Account Manager (L-7) Dedrone Your Impact As a Technical Account Manager supporting Dedrone by Axon, you will be a key player in deploying and supporting Dedrone's airspace ...

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All JobsTechnical Account JobsJunior Technical Account Manager JobsJunior Technical Account Manager Jobs in Springfield, NJ

Junior Technical Account Manager information

See Springfield, NJ salary details

$30.7K

$51.2K

$70.3K

How much do junior technical account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for junior technical account manager in Springfield, NJ is $51,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $57,800.00 per year, depending on experience, location, and employer.

What is a junior technical account manager?

A Junior Technical Account Manager (Jr. TAM) is responsible for supporting clients by providing technical guidance, troubleshooting assistance, and ensuring they maximize the value of a company's products or services. They work closely with senior account managers and technical teams to address customer concerns, track issues, and help implement solutions. Jr. TAMs often assist in onboarding new clients, analyzing technical requirements, and maintaining strong relationships to drive customer satisfaction and retention. This role requires a mix of technical knowledge, problem-solving skills, and customer service expertise.

What does a typical day look like for a junior technical account manager?

A typical day for a Junior Technical Account Manager involves responding to client inquiries, providing technical support, and assisting with the implementation of new solutions or products. You will regularly interact with both technical teams and clients to ensure ongoing satisfaction and address any issues that arise promptly. Collaboration with sales, engineering, and support departments is common, and you may participate in client calls or meetings to discuss product updates or troubleshoot problems. This role offers a great mix of customer-facing and technical work, providing variety and opportunities to develop a broad skill set relevant to advancing your career.

What are the key skills and qualifications needed to thrive in the junior technical account manager position, and why are they important?

To excel as a Junior Technical Account Manager, you need a foundational understanding of technical concepts, customer relationship management, and a relevant degree in computer science or a related field. Familiarity with CRM systems, cloud platforms, and basic troubleshooting tools is often required, and certifications like CompTIA or ITIL can be beneficial. Strong communication, problem-solving abilities, and a customer-centric attitude set top performers apart. These combined skills enable you to effectively bridge technical solutions with client needs, ensuring customer satisfaction and long-term business partnerships.

What job categories do people searching Junior Technical Account Manager jobs in Springfield, NJ look for?

The top searched job categories for Junior Technical Account Manager jobs in Springfield, NJ are:

What cities near Springfield, NJ are hiring for Junior Technical Account Manager jobs?

Cities near Springfield, NJ with the most Junior Technical Account Manager job openings:

Junior Technical Account Manager jobs near you

Technical Account Manager

Reality Defender

New York, NY • On-site, Remote

$120K - $160K/yr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Who we are.
Reality Defender is an award-winning cybersecurity company helping enterprises and governments detect deepfakes and AI-generated media. Utilizing a patented multi-model approach, Reality Defender is robust against the bleeding edge of generative platforms producing video, audio, imagery, and text media. Reality Defender's API-first deepfake detection platform empowers teams and developers alike to identify fraud, disinformation campaigns, and harmful deepfakes in real time.
Backed by world class investors including DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, Reality Defender works with leading enterprise clients, financial institutions, and governments in order to ensure AI-generated media is not used for malicious purposes.
YouTube: Reality Defender Wins RSA Most Innovative Startup
The Technical Account Manager Role.
Reality Defender is hiring a Technical Account Manager to be the technical backbone of our customer relationships. This role reports to the Director of Customer Support and works closely with Engineering and Product to keep our enterprise, financial, and government customers confident in what our platform tells them. You'll own the technical health of a portfolio of accounts - from onboarding and integration through ongoing support - and you'll be a critical link between what customers experience in the field and what we build next.
Responsibilities include:
  • Own onboarding, integration support, and ongoing technical health for a portfolio of customer accounts
  • Set up and configure customer integrations directly - API auth, webhooks, sandbox environments
  • Reproduce and diagnose integration failures - tracing API calls, reading logs and stack traces, isolating whether an issue is customer-side config, network/infra, or a product bug
  • Translate model behavior into plain language for customers - explaining confidence scores, detection limitations, and edge cases clearly and accurately
  • Drive technical escalations end-to-end, coordinating with Engineering and setting clear expectations with customers until resolution
  • Write and debug integration code snippets to unblock a stuck implementation or demonstrate a fix
  • Build documentation, runbooks, and integration guides that reduce repeat questions and let the relationship scale beyond you
  • Flag at-risk accounts early, before a technical issue becomes a trust or retention issue
  • Partner with Product and Engineering to turn field patterns - false positives/negatives, integration friction, feature gaps - into actionable input
  • Support pre-sales and renewal conversations with technical credibility when needed
  • Contribute to internal enablement so the broader CS team can handle more technical questions without escalation
Who you are.
  • You have 4+ years in a technical account management, solutions engineering, or senior technical support role, ideally with API-based or ML/AI products
  • You can independently stand up an API integration - auth, webhooks, sandbox/test calls - and debug it when it breaks, using tools like Postman/curl, log traces, and basic scripting (Python or similar). You don't wait for engineering to tell you where the failure is; you find it first.
  • You have a track record of owning relationships with both technical and non-technical stakeholders at the same account
  • You've worked cross-functionally with engineering and product, and you know how to turn complaints into signal they can act on
  • You have good judgment under ambiguity - you're often the first to know something's wrong before there's a clean explanation for it

Preferred, but not required:
  • You have a background in trust & safety, security, fraud, or content moderation
  • You have experience with computer vision, ML model behavior, or working alongside data science teams
  • You've built or debugged a webhook-based integration, OAuth/API key flow, or SDK implementation from scratch
  • You've worked at a startup where you built the process rather than inherited one

What we offer.
Reality Defender offers the following benefits to all our employees, regardless of location:
  • Healthcare plans with 100% premium coverage for employees and partial coverage available for dependents
  • Dental and Vision plans with 100% premium coverage for employees and their dependents
  • Short/Long-term disability and life insurance plans with 100% premium coverage for employees
  • FSA/HSA and 401k programs
  • Equity compensation
  • 20 days of PTO per year
  • 12 weeks of Parental Leave
  • Learning and Development budget
  • Monthly wellness benefits
  • Annual company-sponsored offsite

For employees working from Reality Defender's HQ in NYC, we offer the following benefits:
  • Daily in-office lunch through UberEats
  • Commuter benefits
  • Remote Fridays
  • Happy Hours and other local events

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