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Junior Service Advisor Jobs (NOW HIRING)

... junior service advisors as needed. **Qualifications:** - High school diploma or equivalent; Associate's or Bachelor's degree in a related field preferred. - 3+ years of experience as a Service ...

Monitor service department performance metrics and work to improve efficiency and profitability. * Assist in training and mentoring junior service advisors as needed. Qualifications: * High school ...

Mentor junior Service Advisors to enhance processes and customer service.Coordinate with technicians and parts staff to ensure timely and efficient repairs.Review vehicle inspections and present ...

Mentor junior Service Advisors to enhance processes and customer service.Coordinate with technicians and parts staff to ensure timely and efficient repairs.Review vehicle inspections and present ...

LMRV is currently hiring for a Jr. Service Advisor for our growing team. The ideal candidate has excellent customer service abilities and is highly organized . SUMMARY: Assistant to team of sales ...

Mentors Service Technician Apprentices and junior Service Technicians. Qualifications * Basic ... Experience with basic computer functions such as Service Advisor or equivalent computer based ...

Mentors Service Technician Apprentices and junior Service Technicians. Qualifications * Basic ... Experience with basic computer functions such as Service Advisor or equivalent computer based ...

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Junior Service Advisor information

See salary details

$12

$25

$45

How much do junior service advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for junior service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Junior Service Advisor vs Service Advisor?

AspectJunior Service AdvisorService Advisor
CredentialsHigh school diploma, basic customer service skillsHigh school diploma, experience in automotive service
Work EnvironmentEntry-level, training-focused, dealership or auto shopMore experienced, customer-facing, dealership or auto shop
ResponsibilitiesAssisting with customer inquiries, learning service processesScheduling repairs, explaining services, upselling

The main difference between a Junior Service Advisor and a Service Advisor is experience level and responsibility. Junior Service Advisors are entry-level, focusing on learning the role and assisting experienced advisors. Service Advisors have more experience, handle customer interactions independently, and manage service recommendations. Both roles are essential in automotive service environments, with the Junior position serving as a stepping stone to full Service Advisor roles.

What cities are hiring for Junior Service Advisor jobs? Cities with the most Junior Service Advisor job openings:
What are the most commonly searched types of Service Advisor jobs? The most popular types of Service Advisor jobs are:
What states have the most Junior Service Advisor jobs? States with the most job openings for Junior Service Advisor jobs include:
Infographic showing various Junior Service Advisor job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Experienced Service Advisor

Experienced Service Advisor

Keffer Mazda

Huntersville, NC

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Job description

Job Title: Experienced Service Advisor

Location: Huntersville, NC
Company: Keffer Mazda
Job Type: Full-Time

Company Overview:
Keffer Mazda is a leading automotive service provider dedicated to delivering exceptional customer experiences and high-quality vehicle maintenance and repair services. We are looking for an Experienced Service Advisor to join our dynamic team and contribute to our commitment to excellence.

Job Description:
As an Experienced Service Advisor, you will serve as the primary point of contact for our customers, ensuring their service experience is seamless and satisfactory. You will leverage your industry knowledge and customer service skills to manage client relationships, recommend services, and coordinate repairs effectively. Your role is instrumental in driving customer satisfaction, maximizing service department efficiency, and ultimately contributing to the success of our dealership.

Key Responsibilities:

  • G
  • reet customers promptly and in a friendly manner, assessing their needs concerning vehicle maintenance and repairs.
  • I
  • nterpret and explain service recommendations and repair requirements to customers in a clear and understandable manner.
  • C
  • reate and manage service order entries, ensuring accurate details of repairs and services required.
  • D
  • evelop strong relationships with customers, gaining their trust and fostering loyalty.
  • M
  • aintain thorough knowledge of the latest automotive technology, dealership offerings, and industry trends.
  • C
  • oordinate with technicians to diagnose issues and recommend appropriate repairs and maintenance.
  • F
  • ollow up with customers post-service to ensure satisfaction and address any concerns.
  • H
  • andle customer inquiries and complaints professionally, resolving issues to enhance overall satisfaction.
  • M
  • onitor service department performance metrics and work to improve efficiency and profitability.
  • A
  • ssist in training and mentoring junior service advisors as needed.

    Qualifications:

  • H
  • igh school diploma or equivalent; Associate's or Bachelor's degree in a related field preferred.
  • 3
  • + years of experience as a Service Advisor in an automotive environment.
  • S
  • trong understanding of automotive services, repairs, and diagnostics.
  • E
  • xcellent communication and interpersonal skills, with a customer-focused approach.
  • P
  • roficient in service department management software and Microsoft Office Suite.
  • A
  • bility to multitask in a fast-paced environment while maintaining attention to detail.
  • P
  • roblem-solving skills and the ability to work collaboratively with team members.
  • V
  • alid driver's license.

    Benefits:

  • C
  • ompetitive salary and performance-based bonuses.
  • C
  • omprehensive health, dental, and vision insurance.
  • R
  • etirement savings plan with company match.
  • P
  • aid time off and holidays.
  • E
  • mployee discounts on vehicle services and purchases.
  • O
  • pportunities for professional development and training.

    How to Apply:
    Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they would be a great fit for the team. Please send your application to www.keffermazda.com.  Select MORE,ABOUT,CAREERS and APPLY ONLINE.

     Keffer Mazda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.