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Junior Helpdesk Jobs in Springfield, MO (NOW HIRING)

Senior Developer - Policy

Springfield, MO · On-site +1

$46.50 - $61.50/hr

Help design scalable solutions that align with client strategies and future capabilities * Take ... Mentor junior team members and support their professional growth * Conduct code reviews and ensure ...

... help clients accomplish their current and future financial goals. Relationship Bankers will be ... all junior associates * Under the direction of Financial Center Manager, coach transactional ...

... help clients accomplish their current and future financial goals. Relationship Bankers will be ... all junior associates * Under the direction of Financial Center Manager, coach transactional ...

Be Seen First

Work independently while supporting and guiding junior technicians when needed * Deliver quality ... to help customers lower energy costs and maintain comfort. Our services include duct leakage ...

Mentor and develop engineers, EITs, designers, and junior project staff while promoting ... Guided by our purpose, we help clients move from concept to completion, transforming unused spaces ...

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Junior Helpdesk information

See Springfield, MO salary details

$11

$21

$30

How much do junior helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for junior helpdesk in Springfield, MO is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are the most commonly searched types of Helpdesk jobs in Springfield, MO?

The most popular types of Helpdesk jobs in Springfield, MO are:

What are popular job titles related to Junior Helpdesk jobs in Springfield, MO?

For Junior Helpdesk jobs in Springfield, MO, the most frequently searched job titles are:

What cities near Springfield, MO are hiring for Junior Helpdesk jobs?

Cities near Springfield, MO with the most Junior Helpdesk job openings:

Infographic showing various Junior Helpdesk job openings in Springfield, MO as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,797 per year, or $21.1 per hour.

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago


Job description

Kinetic Design + Development is looking for a Design Coordinator to join the Krew.


NOTE: This position is available as a hybrid, remote or in office position depending on candidate location


If you're a designer who thrives in both the creative and technical sides of the process, this role is for you.


As a Design Coordinator at Kinetic, you'll help lead the design and development of corporate architectural projects from concept through completion. Working closely with Project Managers, Account Managers, and clients, you'll bring ideas to life through innovative, functional, and visually engaging spaces. You'll balance design vision with technical precision, translating client goals into buildable, code-compliant realities while mentoring others and keeping projects moving smoothly. This is a hands-on, collaborative role where creativity meets execution.


Who You Are

You're a confident and detail-driven designer who loves the craft of architecture as much as the process of bringing people and ideas together. You're collaborative, adaptable, and proactive-equally comfortable mentoring teammates, running design charrettes, and rolling up your sleeves on production work. You communicate clearly, stay organized under pressure, and genuinely enjoy problem-solving. Your creativity is balanced by a deep technical understanding of how things get built, and you're motivated by the opportunity to deliver work that inspires both clients and colleagues.


What You'll Do

  • Lead the design and production of corporate architectural projects from schematic design through construction documents
  • Collaborate with Account Managers, Project Managers, and consultants to ensure seamless coordination across disciplines
  • Execute and review full drawing sets, details, and technical documentation for complex, large-scale projects
  • Prepare and present schematic and design development-level client presentations
  • Conduct field measurements and create existing conditions documentation to Kinetic standards
  • Mentor and support junior production staff in their design and documentation efforts
  • Ensure quality control and code compliance at each project stage
  • Participate in design charrettes, research design solutions, and explore innovative systems or code interpretations
  • Manage BIM models and team collaboration within Revit
  • Attend client meetings, take detailed notes, and help shape design decisions based on client goals and project requirements
  • Stay informed on building codes, zoning, and sustainability practices to ensure projects meet all requirements


Tools You'll Use

Revit, AutoCAD, Bluebeam, Lumion, Adobe Creative Suite (Photoshop, Illustrator, InDesign), and rendering software


What You'll Bring

  • Degree from a NAAB-accredited architecture program or accredited interior design program
  • Typically 6+ years of relevant experience in architectural design and documentation
  • Advanced knowledge of Revit, AutoCAD, Bluebeam, and rendering software
  • Proficiency in Adobe Photoshop and other Creative Suite applications
  • Strong understanding of building systems, codes, materials, and construction methods
  • Experience producing detailed construction drawings, building sections, and custom details for large, complex projects
  • Proven ability to manage BIM workflows and coordinate across teams
  • Excellent communication, organization, and time management skills
  • A passion for design excellence, creative problem-solving, and collaborative teamwork


Why Join the Krew:

Our Vision:
Kinetic Design + Development is pushing the limits of traditional architectural practice. With a focus on forward motion in technology and design principles, Kinetic is dedicated to bringing energy and innovation to each and every project and client. Kinetic is dedicated to helping clients navigate the adventure of development with ease and energy that moves them forward.


Who We Are:
People are our purpose. Kinetic was created with the idea that people - both our staff and clients - should be above everything else. The firm puts this principle in motion in work-life balance for employees and emphasis on truly getting to know our clients so we can better understand their dreams, goals, and ideas.


Benefits & Perks:
FLEX FRIDAYS: Our standard workweek is Monday through Thursday. Need to shift a day for life stuff? No problem! Swap a weekday with Friday if/when needed.
Comprehensive health benefits
Flexible working arrangements
Opportunities for internal advancement and career development
Relaxed office environment with "smart casual" dress code
Monthly company sponsored events (Check out our socials for pics!)
Frequent Lunches
PTO & paid company holidays (Including the entire week between Christmas and New Year!)
Traditional & Roth 401k with a 3.5% company match
Daily Snack Cart


Awards:

2026 Biz 417 Best Places to Work

2025 Biz 417 Best Places to Work
2025 ULI Impact Award
2024 Biz 417 Best Places to Work