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Junior Helpdesk Jobs in Reston, VA (NOW HIRING)

ActioNet

Junior Developer

Rosslyn, VA

$139K/yr

Junior Developer Location: Rosslyn, VA, Clearance: Secret The Junior Developer is an entry-level ... Our vision is what sets up apart, we help our customers align their IT strategies with their ...

ActioNet, Inc.

Junior Developer

Rosslyn, VA

$139K/yr

Junior Developer Location: Rosslyn, VA, Clearance: Secret The Junior Developer is an entry-level ... Our vision is what sets up apart, we help our customers align their IT strategies with their ...

ActioNet

Junior Developer

Arlington, VA

Junior Developer Location: Rosslyn, VA, Clearance: Secret The Junior Developer is an entry-level ... Our vision is what sets up apart, we help our customers align their IT strategies with their ...

Beyond SOF

Database Architect (Jr.)

Arlington, VA · On-site

The Jr. DB Architect will be responsible for working with our data engineers/scientists to provide ... This position will help design and document data models that will feed analytic workflows used by ...

OBAN Corporation

Consultant (Jr.)

Vienna, VA · On-site

We Help Our Clients Solve Complex Mission-Critical Challenges. Established in 2008 and based in the Washington Metro Area, OBAN Corporation is a Service-Disabled, Veteran-Owned, Small Business ...

ActioNet

Junior Developer

Rosslyn, VA · On-site

$139K/yr

Junior Developer Location: Rosslyn, VA, Clearance: Secret The Junior Developer is an entry-level ... Our vision is what sets up apart, we help our customers align their IT strategies with their ...

Spatial Front, Inc.

Junior Business Analyst

Arlington, VA · On-site

$50K - $90K/yr

The Junior Business Analyst will work with experienced business analysts, project managers ... Help translate business needs into clear functional requirements, user stories, process flows, and ...

OBAN Corporation

Consultant (Jr.)

Vienna, VA · On-site

We Help Our Clients Solve Complex Mission-Critical Challenges. Established in 2008 and based in the Washington Metro Area, OBAN Corporation is a Service-Disabled, Veteran-Owned, Small Business ...

GRVTY

Project Control Analyst - Junior

Mclean, VA · On-site

The Junior Project Control Analyst will work with some instruction and oversight by a Senior ... You will also respond to contract and program data calls and help prepare detailed financial ...

IQUASAR LLC

Junior Systems Administrator

Washington, DC · On-site

$80K - $95K/yr

Paid time off MSM Technology is seeking to fill the Junior Systems Administrator position. We ... Available to provide Help Desk support from 6am - 2pm EST * Two (2) or more years of experience as ...

Chenega MIOS

Jr. Geospatial Engineer

Vienna, VA · On-site

Req ID: 40537 Summary Jr. Geospatial Engineer Vienna, VA Are you ready to enhance your skills and ... Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with ...

iQuasar LLC

Junior Systems Administrator

Washington, DC · On-site

$80K - $95K/yr

Paid time off MSM Technology is seeking to fill the Junior Systems Administrator position. We ... Available to provide Help Desk support from 6am - 2pm EST * Two (2) or more years of experience as ...

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All JobsHelpdesk JobsJunior Helpdesk JobsJunior Helpdesk Jobs in Reston, VA

Junior Helpdesk information

See Reston, VA salary details

$13

$24

$35

How much do junior helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for junior helpdesk in Reston, VA is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.
What are the most commonly searched types of Helpdesk jobs in Reston, VA? The most popular types of Helpdesk jobs in Reston, VA are:
What job categories do people searching Junior Helpdesk jobs in Reston, VA look for? The top searched job categories for Junior Helpdesk jobs in Reston, VA are:
What cities near Reston, VA are hiring for Junior Helpdesk jobs? Cities near Reston, VA with the most Junior Helpdesk job openings:
Junior Helpdesk jobs near you
Infographic showing various Junior Helpdesk job openings in Reston, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $50,189 per year, or $24.1 per hour.

Junior Recruiter (Manufacturing)

Addison Group

Hyattsville, MD • On-site

$22 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Job Title: Junior Recruiter

Industry: Beverage Manufacturing & Distribution

Location: Landover, MD

Assignment Type: Contract, approximately 6 months 

Pay: $22 – $25 / Hour (based on experience)

Work Schedule: Monday–Friday, 40 hours per week (9:00 AM–5:00 PM or 8:30 AM–4:30 PM); primarily in-office with some flexibility for hybrid format

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company: Our client is a well-established name in the beverage manufacturing and distribution space, known for delivering trusted products to communities throughout the Mid-Atlantic region. The organization values long-standing customer partnerships, active community involvement, and a workplace culture built around its people.

Job Description: We're looking for an organized, motivated, and proactive Junior Recruiter to join a growing Talent Acquisition team. In this role, you'll help drive full-cycle recruiting for high-volume, field-based hiring needs, working closely with hiring managers and senior recruiters to keep candidate pipelines moving. This is a great opportunity for someone early in their recruiting career who wants hands-on experience across the entire hiring process.

Key Responsibilities:

  • Partner with hiring managers and senior team members to understand open roles and hiring priorities
  • Source candidates through job boards, social platforms, referrals, and professional networking
  • Build and maintain a steady pipeline of qualified candidates for both current and upcoming openings
  • Review resumes and conduct initial phone interviews
  • Coordinate and schedule interviews between candidates and hiring teams
  • Represent the employer brand by clearly communicating role details and benefits to candidates
  • Keep candidate information current and accurate within the applicant tracking system
  • Support pre-employment steps such as background checks, drug screenings, and required assessments
  • Follow up consistently to ensure a smooth, positive experience for every candidate
  • Help maintain relationships with outside partners, including schools and community organizations
  • Assist with hiring metrics and recruiting activity reports
  • Represent the company at job fairs and other recruiting events as needed

Qualifications:

  • Bachelor's degree in Human Resources, Business, or related field, or equivalent work experience
  • 1–3 years of Recruiting/Talent Acquisition experience hiring for manufacturing, distribution, or construction industries
  • Strong verbal and written communication skills
  • Excellent organizational skills with the ability to juggle multiple priorities
  • Valid driver's license required
  • PHR certification is a plus
  • Proficiency in Microsoft Office (Word, PowerPoint, Excel)
  • Familiarity with an HCM/ATS platform preferred

Additional Details:

  • Fast-paced environment supporting a large, multi-site workforce
  • Ideal candidate is coachable, detail-oriented, and comfortable taking initiative rather than waiting for direction

Perks:

  • Opportunity to gain broad, hands-on full-cycle recruiting experience
  • Supportive, hands-on training from senior recruiting staff

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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