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Junior Help Desk Technician Jobs in Racine, WI (NOW HIRING)

Stamm

Service Desk Engineer - IT Team

Milwaukee, WI · On-site

Service Desk Technician Or Field Engineer Are you a resourceful IT troubleshooter, or have a ... Experience in help desk support if you are applying for the Service Desk position * Experience in ...

Stamm

Service Desk Engineer - IT Team

Milwaukee, WI · On-site

Stamm Technologies has multiple openings on our team for a Service Desk Technician or Field ... Experience in help desk support if you are applying for the Service Desk position * Experience in ...

Stamm

Service Desk Engineer - IT Team

Milwaukee, WI · On-site

Stamm Technologies has multiple openings on our team for a Service Desk Technician or Field ... Experience in help desk support if you are applying for the Service Desk position * Experience in ...

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI

The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed. Responsibilities * Resolve end ...

Yaskawa Electric America

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following ... or junior standing. * Critical thinking and problem-solving skills * Willingness to work with a ...

Yaskawa

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following ... or junior standing. * Critical thinking and problem-solving skills * Willingness to work with a ...

Yaskawa Drives & Motion

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following ... or junior standing. * Critical thinking and problem-solving skills * Willingness to work with a ...

Wipfli

IT Helpdesk Internship

Milwaukee, WI · Remote

$19/hr

... Junior standing preferred. * Minimum 3.0 GPA. * Prior work experience with computer systems or help desk support. * Strong organizational skills with the ability to plan, prioritize, and manage ...

TIER4 GROUP

PC Support Technician

Milwaukee, WI

PC Support Technician Location: Milwaukee, WI Type: Onsite Duration: ASAP - December 2025 Perks ... Experience: Minimum 2 years of technical Help Desk or IT support experience . * Strong ...

krg technology inc

"Desk side Engineer"

Racine, WI · On-site

... with Lead Technician(LT) to align installer team capabilities with installation schedule v Works ... me know if I can help in the future. Thanks for your time, Additional Information All your ...

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How much do junior help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for junior help desk technician in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is a Junior Help Desk Technician job?

A Junior Help Desk Technician is an entry-level IT support role responsible for assisting users with technical issues, such as troubleshooting hardware, software, and network problems. They typically work under senior technicians or IT managers, responding to help desk tickets, phone calls, or emails to resolve technical inquiries. Their duties may include installing software, configuring systems, and providing basic cybersecurity guidance. Strong communication skills and a problem-solving mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Junior Help Desk Technician position, and why are they important?

A Junior Help Desk Technician should possess foundational knowledge in computer hardware, software, and troubleshooting, often backed by a relevant associate degree or equivalent technical experience. Familiarity with ticketing systems, remote desktop software, and basic certifications like CompTIA A+ are commonly expected. Excellent communication, patience, and problem-solving skills help build trust with users and ensure efficient issue resolution. These capabilities are essential for delivering reliable IT support and maintaining smooth operations in a business environment.

What are some common challenges faced by Junior Help Desk Technicians, and how can they prepare for them?

Junior Help Desk Technicians often encounter a wide variety of technical issues, ranging from simple password resets to more complex hardware or software malfunctions, which can be challenging when you're early in your career. You may also need to manage a high volume of requests and prioritize tasks effectively, sometimes under tight deadlines. Preparing by practicing strong time management skills and staying updated on common troubleshooting procedures can make daily tasks more manageable. Additionally, being proactive about learning from experienced colleagues and asking questions can help you quickly build confidence and technical expertise in the role.

What is a junior help desk technician job description?

A junior help desk technician provides technical support to end-users by troubleshooting hardware, software, and network issues. They assist with installing, configuring, and maintaining computer systems and often use ticketing systems to track support requests. This role typically requires good communication skills and basic knowledge of operating systems and common software applications.
More about Junior Help Desk Technician jobs
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What cities near Racine, WI are hiring for Junior Help Desk Technician jobs? Cities near Racine, WI with the most Junior Help Desk Technician job openings:
Junior Help Desk Technician jobs near you

Help Desk Technician

IntelliPro Group Inc.

Menomonee Falls, WI • On-site

$25 - $29/hr

Temporary

Posted 14 days ago

Job description

Job Title: Help Desk Technician
Position Type: Contract (3+ Months)
Location: Menomonee Falls, WI 53051
Salary Rate: $25-29/hrJob Description
We are seeking a motivated Client Support - Associate to provide technical assistance and ensure smooth IT operations for end users. In this role, you will troubleshoot hardware, software, and network-related issues while delivering high-quality customer service. The ideal candidate will have a strong technical foundation, excellent communication skills, and the ability to manage multiple support requests in a fast-paced environment.Responsibilities
  • Identify, manage, escalate, and resolve technical issues in a timely and professional manner
  • Provide basic to intermediate technical support to clients
  • Troubleshoot application issues and diagnose desktop and laptop software problems
  • Install, configure, and maintain software, print drivers, utilities, and related applications
  • Troubleshoot a wide range of IT issues including software, hardware, and networking
  • Monitor systems to identify potential problems and take corrective action
  • Ensure all issues are properly documented and escalated according to support processes
  • Deliver consistent, customer-focused technical support while meeting service level expectations
Requirements
  • 1-3 years of experience in an IT support or related environment (or equivalent combination of education and experience)
  • 1-3 years of customer service experience
  • Basic to intermediate knowledge of desktop and laptop operating systems
  • Experience troubleshooting software, hardware, and basic networking issues
  • Familiarity with installing and configuring software applications and print drivers
  • Strong ability to diagnose and resolve technical issues
  • Experience supporting enterprise users and client-facing environments
  • Proficiency in Microsoft Office Suite
  • Excellent communication and interpersonal skills
  • Ability to manage multiple tasks and prioritize effectively
  • Ability to work in a team environment with a flexible schedule
  • Experience troubleshooting desktops, printers, and laptops preferred
  • Ability to collaborate with IT teams for escalations and issue resolution
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.Apply Now:
📧 [email protected]

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