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Junior Desktop Jobs (NOW HIRING)

DYOPATH

Desktop Support Analyst II

Bellevue, WA

$30/hr

You'll tackle higher‑level escalations, mentor junior analysts, and contribute to documentation ... Experience as a Desktop Support Analyst I Additional Requirements * Successful completion of a ...

Hennepin Healthcare

Desktop Analyst

Minneapolis, MN · On-site

$24.25 - $32.50/hr

Provides mentoring support to junior agents as well as updating the knowledgebase and training ... Support the HCMC desktop computing environment and all of its related components (i.e. Printers ...

Hennepin Healthcare

Desktop Analyst

Minneapolis, MN · On-site

$24.25 - $32.50/hr

Provides mentoring support to junior agents as well as updating the knowledgebase and training ... Support the HCMC desktop computing environment and all of its related components (i.e. Printers ...

Hennepin Healthcare

Desktop Analyst

Minneapolis, MN · On-site

$24.25 - $32.50/hr

Provides mentoring support to junior agents as well as updating the knowledgebase and training ... Support the HCMC desktop computing environment and all of its related components (i.e. Printers ...

Atrium

Junior IT Administrator

Acworth, GA · On-site

$25/hr

The Junior IT Administrator will assist with preparing laptops and desktop computers for deployment to employees, including securely wiping existing devices, reimaging systems, installing business ...

Gunnison

Sr. Desktop Technician

Washington, DC · On-site

$60K - $64K/yr

Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs ... Provide mentorship and guidance to junior technicians * Support specialized software applications ...

TEKsystems

Desktop Support Technician

Frankfort, KY · On-site

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a Desktop Support Technician to provide onsite ... Junior-level candidates with strong technical knowledge and excellent communication skills are ...

TEKsystems

Desktop Support Technician

Frankfort, KY · On-site

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a Desktop Support Technician to provide onsite ... Junior-level candidates with strong technical knowledge and excellent communication skills are ...

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Junior Desktop information

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How much do junior desktop jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for junior desktop in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.

What is the difference between Junior Desktop vs Desktop Support Technician?

AspectJunior DesktopDesktop Support Technician
Required CredentialsHigh school diploma, basic IT certifications (e.g., CompTIA A+)High school diploma, CompTIA A+ or similar certifications
Work EnvironmentEntry-level, support for end-users, troubleshooting hardware/software issuesHelp desk, on-site or remote support, troubleshooting hardware/software/network issues
Employer & Industry UsageIT departments, small to medium businesses, tech support firmsCorporate IT, managed service providers, tech support companies

The main difference between a Junior Desktop and a Desktop Support Technician lies in experience level and scope. Junior Desktop roles are typically entry-level, focusing on basic troubleshooting and support, while Desktop Support Technicians often handle more complex issues and may have more experience or certifications. Both roles are essential in IT support environments, with overlapping responsibilities but differing in depth of technical expertise.

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For Junior Desktop jobs, the most frequently searched job titles are:

Junior Desktop jobs near you
Infographic showing various Junior Desktop job openings in the United States as of September 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 16% Physical, 1% Hybrid, and 83% Remote job distribution, with an average salary of $66,802 per year, or $32.1 per hour.

Desktop Support Analyst II

Bellevue, WA

DYOPATH
IT Services • 51 - 200 employees
Learn more about DYOPATHexternal

$30/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Dyopath rating

6.7

Company rating: 6.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Join DYOPATH as a Desktop Support Analyst II

Are you passionate about solving technical challenges, supporting end users, and keeping systems running smoothly?

DYOPATH is seeking a Desktop Support Analyst II who brings strong troubleshooting abilities, attention to detail, and a commitment to delivering excellent customer support. If you enjoy advanced technical problem‑solving, mentoring others, and ensuring seamless endpoint operations, this role is for you.

Why You'll Love Working Here
  • Purpose with Passion – Be part of a company guided by our L.O.V.E. philosophy—Living Our Values Every Day—where your work creates meaningful impact.
  • Grow & Thrive – DYOPATH supports your professional development through certifications, training, and advancement opportunities.
  • Award‑Winning Culture – We are known for exceptional service and teamwork, and we extend that same commitment to our employees.
  • Fun & Respectful Teamwork – Join supportive, collaborative teams where contributions are recognized and achievements are celebrated.
Awesome Benefits
  • Medical, Dental & Vision Coverage
  • Life Insurance
  • 401(k) with company match
  • "You Pick a Day" paid holiday
  • FSA & HSA options
  • Pet Insurance
  • Full benefits overview at dyopath.com/careers
Role Overview
  • Location: On‑site (Bothell, WA)
  • Schedule: First Shift (8a-5p PST); Monday through Friday 
  • Pay Rate: $30
Your Mission as a Desktop Support Analyst II

As a Desktop Support Analyst II, you will support end users by resolving complex hardware, software, and account‑related issues while ensuring all endpoints across the client environment operate effectively. You'll tackle higher‑level escalations, mentor junior analysts, and contribute to documentation and process improvements.

Key Responsibilities

Hardware & Software Support

  • Analyze user requests and incident trends.
  • Meet with users to discuss issue resolution and recurring problems.
  • Provide technical support for installation, deployment, and maintenance of:
    • PCs and laptops
    • Software
    • Scanners
    • Printers
    • Peripherals
  • Support internal customers through face‑to‑face interactions, phone support, or chat.
  • Track ticket progress using internal or client ticketing systems.
  • Create, receive, and resolve incidents, tasks, and service requests while meeting SLA targets.
  • Order and replace hardware components as needed.
  • Create, edit, and maintain knowledge base articles.
  • Act as a point of contact for third‑party vendors and technicians.
  • Perform updates, including:
    • Microsoft security patches
    • Antivirus signatures
    • Software/application updates
  • Troubleshoot incidents, reports, and processes to identify and resolve errors.
  • Document processes and write clear procedures or user manuals to enhance self‑service options.
  • Assist and mentor Level I and Associate Desktop Support Analysts as needed.

Other Duties as Assigned

What You Bring to the TeamEducation & Certifications

Required:

  • Bachelor's Degree in Computer Science, IT, or a related field; OR four years of equivalent work experience
  • A+ Certification

Preferred:

  • Network+ Certification
  • Experience as a Desktop Support Analyst I
Additional Requirements
  • Successful completion of a background check.
  • Valid driver's license with an acceptable driving record.
Experience & Skills
  • In‑depth working knowledge of PCs and peripherals.
  • Familiarity with ITIL and change management processes.
  • Ability to perform root cause analysis (RCA).
  • Intermediate to advanced proficiency in hardware and software troubleshooting.
  • SharePoint experience (O365 preferred).
  • Working knowledge of Microsoft 365.
  • Mobile device support experience is a plus.
  • Strong written and verbal communication skills.
  • Good judgment providing technical advice and problem resolution.
  • Ability to collaborate effectively within a team.
  • Strong prioritization skills with the ability to meet deadlines.
  • High attention to detail.
  • Customer‑focused mindset.
Why This Role Rocks

As a Desktop Support Analyst II, you'll take on more advanced technical challenges, influence support standards through documentation, and help guide junior team members. Your expertise will keep users productive, systems reliable, and support operations running smoothly.

Ready to Make an Impact?

If you're excited to take on advanced technical tasks and thrive in a team‑oriented environment, DYOPATH wants to meet you. Apply now to become our next Desktop Support Analyst II.

Equal Opportunity Employer

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

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