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Jp Morgan Client Service Associate Jobs (NOW HIRING)

JPMorgan Chase & Co.

Client Service Associate

Charlotte, NC · On-site

$14 - $19.50/hr

As a Client Service Associate within the Commercial Bank, you will resolve client requests while ... Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan ...

JPMorgan Chase & Co

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

As a Client Service Associate within the Commercial Bank, you will resolve client requests while ... Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan ...

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How much do jp morgan client service associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for jp morgan client service associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a JP Morgan Client Service Associate, and why are they important?

To thrive as a JP Morgan Client Service Associate, you need strong financial acumen, attention to detail, and a bachelor's degree in finance, business, or a related field. Familiarity with banking platforms, CRM systems, and financial software is typically required, along with knowledge of compliance regulations. Excellent interpersonal skills, problem-solving abilities, and professionalism help build client trust and resolve issues efficiently. These skills ensure high-quality client support, compliance, and the maintenance of strong client relationships in a competitive financial environment.

What are some common challenges faced by a JP Morgan Client Service Associate, and how can they be overcome?

As a JP Morgan Client Service Associate, one of the most common challenges is balancing the need to provide timely, accurate responses to client inquiries while managing a high volume of requests. Associates often work with sensitive financial information and must ensure compliance with internal policies and regulatory requirements. Developing strong organizational skills, leveraging internal resources and support, and proactive communication with both clients and internal teams can help overcome these challenges. Regular training and staying updated on new products or processes also contribute to success in the role.

What does a JP Morgan Client Service Associate do?

A JP Morgan Client Service Associate acts as the primary point of contact for clients, assisting them with account inquiries, resolving issues, and providing support for banking and investment products. They work closely with relationship managers and other internal teams to ensure clients receive efficient and high-quality service. Their responsibilities include processing transactions, handling documentation, and ensuring compliance with regulations. Strong communication and problem-solving skills are essential in this client-facing role.

What is the difference between Jp Morgan Client Service Associate vs Jp Morgan Financial Advisor?

AspectJp Morgan Client Service AssociateJp Morgan Financial Advisor
CredentialsTypically requires a high school diploma or bachelor's degree; certifications like Series 7 or 63 may be preferredRequires FINRA licenses (Series 7, 63), bachelor's degree, and often CFP certification
Work EnvironmentSupportive role within client service teams, handling account inquiries and administrative tasksClient-facing role involving financial planning, investment advice, and portfolio management
Employer & Industry UsageCommonly employed at Jp Morgan in banking and wealth management divisionsEmployed at Jp Morgan or other financial firms, focusing on personalized financial advice

In summary, Jp Morgan Client Service Associates primarily handle administrative and client support tasks, requiring basic financial certifications, while Jp Morgan Financial Advisors focus on providing investment advice and financial planning, requiring advanced licenses and certifications. Both roles are integral to Jp Morgan's client services but differ in responsibilities and qualifications.

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What cities are hiring for Jp Morgan Client Service Associate jobs? Cities with the most Jp Morgan Client Service Associate job openings:
What job categories do people searching Jp Morgan Client Service Associate jobs look for? The top searched job categories for Jp Morgan Client Service Associate jobs are:
Jp Morgan Client Service Associate jobs near you
Infographic showing various Jp Morgan Client Service Associate job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Client Service Associate

Client Service Associate

JPMorgan Chase & Co.

Charlotte, NC • On-site

$14 - $19.50/hr

Full-time

Medical, Retirement

Posted 10 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 467 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Job Description
Be a trusted advisor to our Commercial Bank clients. Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services.
As a Client Service Associate within the Commercial Bank, you will resolve client requests while working in partnership with Service Operations, Sales partners, and Bankers located in the United States and across the globe.
Client Service Associates are a trusted member of the client's team and deeply connected to deliver the growth and success for an assigned portfolio. In this role, you will serve as the primary point of contact for each client assigned to your portfolio. Interact with Owners, Chief Executive Officers, Presidents, Chief Financial Officers, Treasurers and other high level client contacts to help research and resolve issues for our Commercial Bank clients. Communicate through Zoom, email and phone to build strong relationships and provide a level of service that JP Morgan Chase customers have learned to expect.
Job Responsibilities
  • Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan Chase standards and operating principles
  • Develop long term client relationships
  • Proactively work to determine service improvements and solicit client input and feedback to drive client satisfaction
  • Conduct annual relationship reviews with clients to identify potential customer-level fraud exposure and recommend appropriate products to mitigate risk or provide other efficiencies
  • Proactively discuss client trends/issues with internal partners to further customize solutions for clients
  • Actively participate in deal team meetings as new products and services are added to clients
  • Influence internal partners to recommend products and services based on knowledge of client behaviors
  • Learn and understand existing and upcoming technologies to support client consultation and requests
  • Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success
  • Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape

Required qualifications, capabilities and skills
  • Data Analytics & Change Management experience
  • Ability to influence others without direct supervision
  • Ability to provide quantifiable management reporting & present findings
  • Project Management & Execution
  • Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
  • Strategic thinking with the ability to adapt to change
  • Demonstrated team building skills and ability to work in a team environment
  • 3+ years of client facing work experience

Preferred Qualifications, capabilities and skills
  • Comprehensive knowledge of Treasury Services and/or Custom Card products
  • Bachelor of Science or Business Administration Degree
  • Passion for learning new operating models, technologies, and industry trends
  • Google G suites / Microsoft Office adept

Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.
  • Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
  • Help the community through expansive volunteer opportunities
  • Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Some travel required (10%) to visit clients and internal partners.
Please note this role is not eligible for employer immigration sponsorship.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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