ZipRecruiter

Log In

1

Ivr Automation Jobs (NOW HIRING)

Forhyre

OH · On-site

$44.50 - $58.75/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Montevallo, AL · On-site

$45.25 - $59.75/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

New York, NY

$50.25 - $66.50/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

OH

$44.50 - $58.75/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

New York, NY

$50.25 - $66.50/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Phoenix, AZ

$45.75 - $60.25/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Plano, TX · On-site

$44.25 - $58.50/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

$41 - $54/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

$45.25 - $59.75/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Plano, TX · On-site

$44 - $58.25/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Apex Systems

$85 - $110/hr

We are seeking a QA Automation Test Engineer to support the testing of AWS Connect phone software ... Identify IVR conditions for requesting test data and prepare smoke testing data. * Validate test ...

Geico

Staff Engineer - IVR

Seattle, WA · On-site

$115K - $230K/yr

Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... to improve automation and customer experience. * Collaborate with cross-functional teams ...

Geico

Senior Engineer - IVR

Renton, WA · On-site

$100K - $215K/yr

Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... to improve automation and customer experience. * Collaborate with cross-functional teams ...

New

ClifyX

UI/Web QA Automation Architect

Charlotte, NC · On-site

Required : • Web/UI/Mobile Test Automation • Python Language • HTML • Javascript Preferred : • IVR • Chat Test automation experience Company : ClifyX provides innovative business ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

Administer and maintain AWS Connect integrations with related AWS services including Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon CloudWatch, and Amazon Kinesis to support IVR automation ...

Koniag Services, Inc.

$90 - $130/hr

Administer and maintain AWS Connect integrations with related AWS services including Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon CloudWatch, and Amazon Kinesis to support IVR automation ...

Koniag Services, Inc.

AWS Connect Admin

Nashville, TN · On-site

$90 - $130/hr

Administer and maintain AWS Connect integrations with related AWS services including Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon CloudWatch, and Amazon Kinesis to support IVR automation ...

previous page

Showing results 41-60

All JobsTechnology JobsSoftware JobsSoftware Developer JobsIvr Automation Jobs

Ivr Automation information

See salary details

$37K

$107.1K

$163K

How much do ivr automation jobs pay per year?

As of Sep 5, 2026, the average yearly pay for ivr automation in the United States is $107,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,500.00 and $123,500.00 per year, depending on experience, location, and employer.

What is IVR automation?

IVR automation refers to the use of Interactive Voice Response (IVR) technology to automate customer interactions over the phone. It allows callers to interact with a computerized system using voice commands or keypad inputs, enabling them to access information, perform transactions, or be routed to the appropriate department without speaking to a live agent. This technology helps businesses streamline call center operations, reduce wait times, and improve customer service efficiency.

What are the key skills and qualifications needed to thrive as an IVR Automation specialist?

To thrive as an IVR Automation Specialist, you need expertise in telephony systems, scripting languages (such as VXML or JavaScript), and experience with call flow design, typically supported by a degree in computer science or a related field. Familiarity with IVR platforms (like Genesys, Avaya, or Cisco), integration tools, and knowledge of API or database connectivity are essential. Strong analytical thinking, problem-solving abilities, and effective communication help in collaborating with stakeholders and troubleshooting complex issues. These skills are crucial for designing efficient, user-friendly IVR solutions that enhance customer experience and optimize business operations.

What are some common challenges faced by professionals working in IVR automation, and how can they be addressed?

Professionals in IVR Automation often encounter challenges such as integrating new IVR solutions with legacy systems, ensuring a seamless customer experience, and managing frequent updates to call flows based on evolving business needs. To address these, it's important to develop strong collaboration with IT and customer service teams, maintain up-to-date documentation, and utilize robust testing frameworks to simulate real-world usage scenarios. Continuous learning and staying informed about the latest IVR technologies can also help professionals proactively solve integration and design challenges.

What is the difference between Ivr Automation vs Call Center Agent?

AspectIvr AutomationCall Center Agent
CredentialsTechnical skills, knowledge of telephony systemsCommunication skills, customer service experience
Work EnvironmentRemote or on-site technical setup, automated systemsCall centers, customer service centers
Industry UsageTelecommunications, customer support automationCustomer service, sales, support roles

Ivr Automation involves designing and managing automated phone systems to handle customer interactions, while Call Center Agents directly communicate with customers. Both roles are essential in customer support but differ in technical complexity and daily tasks.

What cities are hiring for Ivr Automation jobs?

Cities with the most Ivr Automation job openings:

What states have the most Ivr Automation jobs?

States with the most job openings for Ivr Automation jobs include:

Ivr Automation jobs near you
Infographic showing various Ivr Automation job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $107,126 per year, or $51.5 per hour.

Test Automation - Manager

Forhyre

OH • On-site

$44.50 - $58.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Job Description

We are currently seeking a highly skilled and experienced Test Automation Manager.

As the Test Automation Manager, you will be responsible for leading and managing our automation testing efforts. Your extensive experience in automation testing, along with your proficiency in various automation tools and frameworks, will be essential in ensuring the quality and efficiency of our software testing processes.

Responsibilities:

  1. Lead and manage the test automation team, providing guidance and support in implementing effective automation strategies.
  2. Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA Testing, SAP Worksoft, Service Now, Talos, Test complete, Tosca, UFT, Voice bot/IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT), PS Testing, Rest Assured, RPA Testing, SOAP UI, Voice bot/IVR Testing, Web services Testing-SOAP UI.
  3. Utilize your expertise in Karate framework to build and enhance automation testing capabilities.
  4. Collaborate with cross-functional teams to analyze software requirements and design test cases accordingly.
  5. Drive the adoption of best software engineering practices including CI/CD and automated testing.
  6. Stay updated with the latest advancements in automation testing tools and platforms.
  7. Provide leadership in innovation and adoption of leading test platforms/solutions.
  8. Train and mentor team members on automation testing best practices.
  9. Monitor and report on the progress and performance of automation testing activities.

Requirements:

  1. 8-12 years of experience in automated testing, with at least 5 years focused specifically on automation testing.
  2. Proficiency in building automation frameworks and writing automation test scripts using Java.
  3. Strong understanding of Java/J2EE development to design, implement, and triage defects or issues.
  4. Expertise in Karate framework is mandatory.
  5. Familiarity with leading tools such as Maven, Jenkins, Bitbucket/Git Repos.
  6. Proven ability to build automation testing frameworks from scratch using tools like Karate, Selenium, Cucumber, Rest Assured, etc.
  7. Solid understanding of good software engineering practices including CI/CD and automated testing.
  8. Excellent problem-solving skills and attention to detail.
  9. Strong leadership abilities and the ability to effectively manage a team.

If you are a highly motivated and experienced Test Automation Manager looking for an exciting opportunity in an innovative environment, we encourage you to apply. Please submit your resume and cover letter outlining your relevant experience and qualifications.

Apply