Ivr Automation Jobs in Connecticut (NOW HIRING)

POC: Sam Chavez
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Job Title: Technology Lead | Reactive Programming | NodeJS - Software Development Engineer in Test
Work Location & Reporting Address: Hartford, CT 06156 (Onsite-Hybrid. Candidates willing to relocate to client's location will be considered but local candidates are highly preferred)
Contract duration: 6
MAX VENDOR RATE: XXX0 per hour max
Target Start Date: 17 Aug 2026
Does this position require Visa independent candidates only? Yes
Must Have Skills:
• Java and/or Node.js Development
• Playwright/Selenium Automation Framework Development
• API Testing (REST, Postman, Contract Testing, Mocking)
• Conversational AI Testing (Voice & Chat Channels), IVR automation testing using tools like Cyara/Hammer
• AI/LLM Testing and AI Agent Validation
• CI/CD Integration (GitHub Actions)
• Test Harness and Test Framework Design
Nice to Have Skills:
• Healthcare / Insurance domain experience
• Voice automation tools (Cyara, Hammer)
• Contract testing and API mocking tools
• Performance / Load testing
• Salesforce / Cloud-based application testing
• Experience mentoring engineers and driving quality strategy
Detailed Job Description:
Client is seeking a hands-on Software Development Engineer in Test (SDET) to support Aetna's Conversational AI platform across Voice and Chat channels. The candidate will be responsible for designing and developing automation frameworks, test harnesses, and test strategies for AI-powered applications.
Key Responsibilities:
• Build and maintain Playwright/Selenium-based automation frameworks and test harnesses.
• Develop automated tests for APIs, backend services, and end-to-end workflows.
• Validate conversational AI experiences including voice/chat interactions, intent recognition, multi-turn conversations, and AI agent workflows.
• Integrate automation suites with CI/CD pipelines and support release quality activities.
• Collaborate with Product, Architecture, and Engineering teams to define test coverage and quality standards.
• Support AI/LLM testing, response validation, and overall platform reliability.
Minimum Years of Experience Required
• 8+ Years
Must Have Skills
• Java and/or Node.js
• Playwright/Selenium Automation Framework Development
• API Testing (REST, Postman, Contract Testing)
• Conversational AI Testing (Voice & Chat)
• CI/CD (GitHub Actions)
Nice to Have Skills
• AI/LLM Testing & AI Agent Validation
• IVR testing using Cyara / Hammer
• Contract Testing & API Mocking
• Healthcare / Insurance Domain Experience
• Performance & Load Testing
Minimum Years of Experience:
• 8+ years
Certifications Needed:
• Not mandatory, Preferred: Playwright, Java, AWS/Cloud, AI Testing certifications (if available)
Top 3 responsibilities you would expect the Subcon to shoulder and execute:
Interview Process (Is face to face required?)
• Virtual
Any additional information you would like to share about the project specs/nature of work:
Project Code: Caremark 2026 TnM Hartford Master 5 IQE