As an IVF Benefits Specialist, your primary responsibilities include managing and administering fertility-related benefits for employees, answering questions about coverage and eligibility, coordinating with third-party providers, and ensuring compliance with company policies and legal requirements. You will often work closely with HR teams, insurance carriers, and sometimes medical professionals to resolve claims and support employees through the entire IVF benefits process. Regular tasks may involve processing claims, conducting benefits orientations, updating records, and educating employees about available resources. This role requires balancing privacy, professionalism, and compassion while handling sensitive information and guiding employees through complex benefit offerings.