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Itsm Director Jobs in Indiana (NOW HIRING)

Holiday Health Care

IT Manager

Evansville, IN

$80K - $90K/yr

... directing incident response and disaster recovery. * Clinical & Business Application Support ... Must be able to effectively mentor and manage team of 3 * ITSM experience (ticketing, SLA ...

Dexter

CyberSecurity Engineer

Elkhart, IN

... direct control (i.e. security tools) or not (e.g. workstations, servers, network devices ... Security automation using PowerShell, Python, APIs, Microsoft Graph, SOAR, SIEM automation, or ITSM ...

Dexter

CyberSecurity Engineer

Elkhart, IN · On-site

$110 - $140/hr

... direct control (i.e. security tools) or not (e.g. workstations, servers, network devices ... Security automation using PowerShell, Python, APIs, Microsoft Graph, SOAR, SIEM automation, or ITSM ...

Harris

Beyond this technical and architectural scope, the role also carries direct commercial ... ITSM, identity/security tooling, etc.), including renewals, usage tracking, and total cost of ...

Harris

Beyond this technical and architectural scope, the role also carries direct commercial ... ITSM, identity/security tooling, etc.), including renewals, usage tracking, and total cost of ...

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All JobsItsm JobsItsm Director JobsItsm Director Jobs in Indiana

Itsm Director information

See Indiana salary details

$22K

$98.6K

$166.4K

How much do itsm director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for itsm director in Indiana is $98,626.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,057.00 and $121,866.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ITSM Director?

An ITSM Director needs a strong background in IT service management frameworks, process optimization, and strategic leadership, often supported by a relevant bachelor's degree and extensive experience in IT operations. Familiarity with ITSM platforms (such as ServiceNow, BMC Remedy, or Cherwell), as well as certifications like ITIL or COBIT, is highly beneficial. Exceptional communication, leadership, and change management skills make candidates stand out by enabling them to effectively guide teams and engage stakeholders. These competencies are crucial for delivering consistent IT service quality and aligning IT processes with organizational goals.

What does an ITSM Director do?

An ITSM (IT Service Management) Director oversees the strategy, implementation, and optimization of IT service processes within an organization. They ensure that IT services align with business needs, improve efficiency, and enhance user experience. Key responsibilities include overseeing ITIL-based frameworks, managing service delivery teams, and driving continuous improvement initiatives. The ITSM Director also collaborates with stakeholders to establish best practices, monitor performance metrics, and implement tools for service automation and optimization.

What are the typical challenges faced by an ITSM Director, and how can they be managed?

One of the main challenges ITSM Directors encounter is driving organizational change while ensuring adherence to established IT service management processes. This often involves balancing the demands of various business units, managing incident and problem escalations, and continuously improving service delivery against rapidly evolving technology landscapes. Success in the role requires a proactive approach to communication, strong stakeholder management, and the ability to foster a culture of service excellence within the IT team. Many directors leverage change management frameworks and regular performance metrics reviews to address these challenges effectively.

What are the most commonly searched types of Itsm jobs in Indiana? The most popular types of Itsm jobs in Indiana are:
What are popular job titles related to Itsm Director jobs in Indiana? For Itsm Director jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Itsm Director jobs in Indiana look for? The top searched job categories for Itsm Director jobs in Indiana are:
What cities in Indiana are hiring for Itsm Director jobs? Cities in Indiana with the most Itsm Director job openings:
Itsm Director jobs near you
Infographic showing various Itsm Director job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $98,626 per year, or $47.4 per hour.

IT Manager

Holiday Health Care

Evansville, IN

$80K - $90K/yr

Full-time

Medical, Vision, Retirement

Posted 24 days ago

Job description

Holiday Health Care is seeking an Information Technology Manager to join our growing team! The Manager of Information Technology is a hands‑on leadership role responsible for planning, implementing, securing, and supporting all technology systems across the organization. This leader oversees infrastructure, cybersecurity, clinical and business applications, and end‑user computing. The IT Manager ensures all systems remain secure, reliable, compliant with healthcare regulations, and aligned with organizational growth initiatives. This is an on-site position located in Evansville, IN.

Responsibilities include:

  • IT Operations & Infrastructure Ensuring continuous uptime, reliability, and performance of all systems across on‑premise and cloud environments, with readiness to support after‑hours issues in a 24/7 healthcare setting.
  • Cybersecurity & Regulatory Compliance Leading a comprehensive cybersecurity program, maintaining HIPAA compliance, managing identity security, and directing incident response and disaster recovery.
  • Clinical & Business Application Support Overseeing EMR/EHR and other clinical systems to ensure availability, performance, and alignment with patient‑care workflows.
  • IT Project Management & Strategic Technology Leadership Planning and executing system implementations, upgrades, and integrations while driving long‑term technology strategy and modernization.
  • Vendor, Budget, and Standards Management Managing vendor relationships, contracts, procurement, budgeting, and enforcing hardware/software standards to ensure cost‑effective, consistent, and scalable IT operations.

Apply Today!

Holiday Health Care is a diverse health services company offering a continuum of care to multiple populations in the Tri-State area. The Holiday Health Care campus is comprised of a retirement community, nursing facility, home care company, and hospice company located on Evansville’s north side. Since 1969, Holiday Health Care has been privately owned and operated.

“People Caring for People” has been the focus of the Holiday Health Care mission, vision, and values for over 50 years. Today, we employ over 350 staff at The Heritage Center, The Village at Holiday, Horizons Home Care, Horizons Community Care, and Heritage Hospice. Join our growing team of the finest health care professionals in the Tri-State area!

Learn more about Holiday Health Care culture by visiting our website www.holidayhealthcare.com


Qualifications:

  • 5 Years proven experience in Healthcare IT management role
  • Experience in analysis, implementation, and evaluation of IT systems and their specifications
  • Experience with vendor management and contract negotiations
  • Experience with security/compliance frameworks (HIPAA, NIST, etc)
  • Must have advanced knowledge about hardware, software, and cloud configurations
  • Understanding of identity and endpoint management methodologies
  • Must be able to effectively prioritize time and job responsibilities
  • Must be able to effectively mentor and manage team of 3
  • ITSM experience (ticketing, SLA management)
  • Must be able to effectively work alongside interdisciplinary teams.
  • Strong analytical, diagnostic, and problem-solving skills
  • Excellent communication ability, both written and verbal
  • Personable, patient, professional demeanor

Physical Qualifications:

  • Must be able to successfully complete a drug screen, a TB, and an employment physical.
  • Must be able to sit for prolonged periods of time while working on a computer.
  • Must be able to carry up to 20 pounds at times.
  • Must be able to walk/commute between all buildings located on the Holiday Health Care campus.