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Itil V4 Jobs (NOW HIRING)

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Lead ITSM BPC

New York, NY · Remote

ITIL v4 preferred; Now Assist / Agentic AI enablement preferred. Experience level: Principal -- 10+ years business process consulting with deep ServiceNow implementation experience and prior AI/Now ...

E Logic

Help Desk Manager

Washington, DC · On-site

$50K/yr

Align all IT support processes, ticket logging, and metrics reporting with ITIL v4 standards. * Compile technical performance data for Monthly and Quarterly Status Reports (MSR/QSR). * Interact ...

POWDER RIVER INDUSTRIES LLC

DevOps Engineer

Washington, DC · Hybrid

$59.75 - $81.75/hr

Requirements Configuration Management (ITIL v4 Practice Alignment) * Design, implement, and mature the Configuration Management Practice in alignment with ITIL v4, ensuring configuration information ...

Powder River Industries LLC

DevOps Engineer

Washington, DC · On-site

$59.75 - $81.75/hr

Requirements Configuration Management (ITIL v4 Practice Alignment) * Design, implement, and mature the Configuration Management Practice in alignment with ITIL v4, ensuring configuration information ...

Prophecy Technologies

ServiceNow CMDB Architect

Dallas, TX · On-site

$53.50 - $73.50/hr

Strong understanding of ITIL v4 Framework and SACM best practices. * Experience with Cloud Discovery (Azure/AWS) and event management integrations. * Strong leadership, stakeholder management, and ...

Powder River Industries, LLC

DevOps Engineer

Washington, DC · On-site

$59.75 - $81.75/hr

Configuration Management (ITIL v4 Practice Alignment) * Design, implement, and mature the Configuration Management Practice in alignment with ITIL v4, ensuring configuration information is accurate ...

JConnect Infotech

ITSM Lead

Atlanta, GA · On-site

Relevant certifications (e.g., ITIL V4, ServiceNow certifications) Roles & Responsibilities * Developing and improving ITSM processes like incident and change management * Monitoring service delivery ...

Indra Group UK & Ireland

$120.48 - $160.64/hr

Strong knowledge of ITIL v4 practices, operating models and process governance principles. * Process assessment, maturity review, current-state analysis and gap analysis experience. * Ability to ...

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Itil V4 information

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$65K

$157K

$167.5K

How much do itil v4 jobs pay per year?

As of Aug 20, 2026, the average yearly pay for itil v4 in the United States is $157,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $167,000.00 and $167,000.00 per year, depending on experience, location, and employer.

What is the difference between Itil V4 vs Service Desk Analyst?

AspectItil V4Service Desk Analyst
CertificationsITIL Foundation, ITIL V4 ExpertITIL Foundation often preferred
Work EnvironmentIT service management, strategic planningHelp desk, customer support
Industry UsageIT service providers, large organizationsIT support teams, corporate IT

While Itil V4 focuses on comprehensive IT service management frameworks and strategic processes, a Service Desk Analyst primarily handles day-to-day user support and incident resolution. Both roles may require ITIL Foundation certification, but Itil V4 involves broader process management, whereas Service Desk Analysts focus on customer service and issue troubleshooting.

Is ITIL in demand?

ITIL V4 professionals are in demand as organizations seek to improve IT service management and align IT services with business needs. Certification in ITIL V4 can enhance job prospects in roles such as IT Service Manager, Process Analyst, and IT Operations Specialist, especially in organizations adopting ITIL best practices and frameworks.

What jobs can I get with ITIL V4?

ITIL V4 certification prepares professionals for roles such as IT Service Manager, IT Operations Manager, Service Desk Manager, and IT Process Analyst. These roles involve managing IT service delivery, improving processes, and ensuring alignment with business needs, often requiring knowledge of IT service management tools and frameworks.
More about Itil V4 jobs

What cities are hiring for Itil V4 jobs?

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What states have the most Itil V4 jobs?

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What job categories do people searching Itil V4 jobs look for?

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Itil V4 jobs near you
Infographic showing various Itil V4 job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 1% Part Time, and 11% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $157,042 per year, or $75.5 per hour.

Technical Service Delivery Manager (AWS, ITIL, Infra)

TekCommands Inc

Chicago, IL • On-site

Contractor

Re-posted 4 days ago

Job description

Mandatory skills and skill proficiencies required
Hybrid Cloud/K8s Expertise: Proven experience governing environments running Kubernetes/Containers and private cloud technologies. Familiarity with Helm and microservices architecture is essential.
Multi-Vendor Hardware/Network Knowledge: Hands-on experience (current or recent) with at least three of the following: HPE (ProLiant/Synergy), Dell (PowerEdge), Cisco (Nexus/ACI), NetApp (ONTAP), or Palo Alto (NGFW).
Linux Mastery: Strong understanding of Linux administration (RHEL/Ubuntu) and system-level troubleshooting.
ITIL/Frameworks: Practical knowledge of ITIL processes (Incident, Change, and Problem Management) adapted for Agile/DevOps environments.
Automation Fluency: Ability to read, review, and suggest improvements for Python, Shell, or Ansible code."

Optional skills
Preferred Qualifications
GDC Knowledge: Prior experience with Google Distributed Cloud (GDC) or similar air-gapped/sovereign cloud solutions.
SRE Mindset: Experience with Prometheus/Grafana stacks and SLO-based alerting.
Security Clearances/Compliance: Understanding of FIPS compliance, bootstrapping with HSMs (Thales), and secure supply chain protocols.
Certifications: CKA (Certified Kubernetes Administrator), ITIL v4, or Professional Cloud Architect certifications."