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Itil Master Jobs (NOW HIRING)

Master Scheduler

Chantilly, VA · On-site

$94K - $198K/yr

Master Scheduler Job Category: Project and Program Management Time Type: Full time Minimum ... Desired: * ITIL 4 Foundation Certification * Experience with Microsoft Project Server and ...

Scrum Master - Active TS/SCI

Annapolis Junction, MD · On-site

$52.50 - $70.25/hr

MDAEdge is seeking a Scrum Master to lead the service engineering team organized as Scrum Teams ... • ITIL Foundations certification is desired • Experience with ServiceNow is desired Company

Development Lead / Scrum Master

$52.75 - $70.25/hr

Overview DecisionPoint seeks a senior-level Development Lead and Scrum Master to provide ... ITIL v4 Foundation Skills * Strong leadership and team-coordination abilities. * Excellent ...

GovCIO is currently hiring a Senior Scrum Master to provide Scrum/Agile leadership, manage teams ... Certifications in TIL Foundations, ITIL Service Level Management Practitioner, other ones can be ...

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Itil Master information

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How much do itil master jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for itil master in the United States is $58.02, according to ZipRecruiter salary data. Most workers in this role earn between $49.52 and $66.11 per hour, depending on experience, location, and employer.

What is an ITIL Master?

An ITIL Master is a highly experienced professional who has demonstrated deep practical knowledge of ITIL frameworks and their real-world application. This role involves leading IT service management (ITSM) initiatives, improving processes, and aligning IT services with business goals. ITIL Masters often serve as consultants, trainers, or senior ITSM leaders, guiding organizations through ITIL adoption and maturity. Achieving ITIL Master certification requires extensive practical experience and passing rigorous assessments.

What are some typical challenges an ITIL Master faces in this role?

One common challenge for ITIL Masters involves aligning diverse business needs with standardized IT service processes while ensuring stakeholder buy-in throughout the organization. You may also face resistance to process changes or the adoption of new ITSM tools, requiring strong change management and influencer skills. Balancing long-term service improvement initiatives with immediate operational demands is frequent, as is measuring and communicating the value delivered through ITIL practices. Addressing these challenges effectively can make a significant difference in service quality and the ongoing evolution of IT within the company.

What are the key skills and qualifications needed to thrive in the ITIL Master position, and why are they important?

To thrive as an ITIL Master, you need expert knowledge of ITIL frameworks and best practices, typically grounded in extensive IT experience and advanced ITIL certifications such as ITIL Expert or ITIL Master. Proficiency in IT Service Management (ITSM) tools like ServiceNow, BMC Remedy, or Cherwell and expertise in process improvement methodologies are vital. Strong communication, leadership, and change management skills help facilitate collaboration across technical and business teams. These skills are crucial for driving organizational efficiencies, aligning IT services with business goals, and leading transformational IT projects to successful completion.

Is ITIL a good career path?

ITIL (Information Technology Infrastructure Library) is a widely recognized framework for IT service management, and roles such as ITIL Master involve overseeing service delivery and process improvement. Obtaining ITIL certifications can enhance career prospects in IT service management, project management, and related fields. The role typically requires strong communication skills and knowledge of ITIL best practices, making it a viable career path for those interested in IT operations and service management.

What jobs can you get with an ITIL Master?

An ITIL Master certification qualifies professionals for senior roles such as IT Service Manager, IT Operations Manager, or IT Service Delivery Lead. These roles involve managing IT service processes, improving service quality, and aligning IT services with business needs, often requiring strong leadership and process management skills.
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What cities are hiring for Itil Master jobs?

Cities with the most Itil Master job openings:

What states have the most Itil Master jobs?

States with the most job openings for Itil Master jobs include:

Infographic showing various Itil Master job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% In-person job distribution, with an average salary of $120,688 per year, or $58 per hour.

Infrastructure Architect (Modernization), Digital & Technology Services

Alvarez and Marsal

Atlanta, GA • Hybrid

$63.50 - $81.25/hr

Full-time

Medical, Life, Retirement, PTO

Posted 21 days ago


Alvarez & Marsal rating

7.2

Company rating: 7.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

53rd of 72 rated business consultants


Job description

Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

The Team

Alvarez & Marsal's Corporate Performance Improvement practice is looking for an Infrastructure Architect to lead large-scale infrastructure and network modernization, cloud readiness assessment, and architecture transformation for clients operating complex, legacy-heavy technology environments. This role requires someone who has redesigned enterprise infrastructure architectures at scale-not just optimized existing environments. The candidate should be well versed in the latest market trends in infrastructure technology transformation.

Experience Should Include

  • Data center architecture, infrastructure consolidation, and legacy system modernization at enterprise scale

  • Cloud readiness assessment, migration planning, and hybrid/multi-cloud architecture design (AWS, Azure, GCP)

  • Virtualization strategy and optimization (compute, storage, and hyperconverged infrastructure)

  • Infrastructure-as-Code (IaC), automation frameworks, and CI/CD pipeline architecture

  • Legacy application assessment, refactoring strategies, and containerization/Kubernetes readiness

  • Storage modernization, database migration, and data architecture consolidation

  • Infrastructure security modernization, compliance mapping, and zero-trust infrastructure principles

  • Capacity planning, performance baseline analysis, and cost modeling across infrastructure footprint

  • AI-driven infrastructure monitoring, predictive analytics, and optimization tooling-baseline competency with AI-assisted tools expected; candidates should articulate how AI accelerates infrastructure analysis and optimization

  • Government and regulated environments-direct experience with federal infrastructure standards is a strong advantage and preferred for this role

  • Vendor evaluation, negotiation, and optimization of infrastructure contracts and commercial agreements

How you will contribute

  • Lead infrastructure assessment and baseline analysis-topology mapping, capacity utilization, performance bottleneck identification, and cost modeling

  • Design modernized target infrastructure architectures (cloud-native, hybrid, or optimized on-premises) aligned to business requirements and cloud migration roadmaps

  • Assess cloud readiness, identify gaps in skills/tooling/governance, and develop phased migration strategy with sequencing logic

  • Develop infrastructure automation and IaC implementation roadmaps to reduce manual toil and improve deployment velocity

  • Evaluate dependencies between infrastructure modernization, application refactoring, and broader digital transformation initiatives

  • Define and integrate infrastructure findings into A&M's broader engagement scope and deliverables

  • Support practice development through internal training, content creation, and people development

Qualifications

  • 8-12+ years of professional experience in infrastructure architecture for complex, large enterprises, with consulting or advisory delivery

  • Demonstrated experience leading infrastructure modernization, cloud migration, or large-scale transformation programs

  • Federal infrastructure environment experience preferred-deep modernization experience in regulated industries (financial services, healthcare, government) can substitute

  • Bachelor's degree required; cloud certifications (AWS Solutions Architect, Azure Administrator), infrastructure certifications (CISSP, ITIL Master), or equivalent strongly preferred

  • Comfortable with travel up to 80%

  • Full-time, contract, and project-based engagements available

What Distinguishes a Great Candidate

Has designed and led large-scale infrastructure and network modernization programs-not just operated existing systems. Understands the dependency between infrastructure readiness and application modernization success. Can work across infrastructure, security, operations, and business teams. Brings AI-assisted infrastructure analysis into the delivery toolkit as standard practice. Comfortable designing for hybrid and multi-cloud environments without being prescriptive about platform choice.

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M’s benefits programs.

The salary range for Manager is $135,000 - $160,000 annually and Director is $150,000 - $210,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance.  Please ask your recruiter for details.

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