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Itil Master Jobs in Washington (NOW HIRING)

Comtech, LLC

Scrum Master

Calverton, MD · On-site

$53.25 - $71/hr

We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 ... The Scrum Master/Development Team Lead will serve as a trained team facilitator constantly engaged ...

Comtech, LLC

Scrum Master

Reston, VA · On-site

$53.50 - $71.50/hr

We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 ... The Client is seeking a Scrum Master to lead Agile team(s) and work with cross-functional software ...

Comtech, LLC

SCRUM Master

Calverton, MD · On-site

$53.25 - $71/hr

We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 ... The Scrum Master/Development Team Lead will serve as a dedicated team member who has the primary ...

Hiring Our Heroes

SCRUM MASTER

Arlington, VA · On-site

$59.25 - $79.25/hr

Familiarity with ITIL, PMBOK, Scrum Guide, Kanban, and Agile best practices. * Experience in ... Master's degree preferable but professional experience is Permitted: * Bachelor's degree and 4 ...

Hiring Our Heroes

SCRUM MASTER

Arlington, VA · On-site

$59.25 - $79.25/hr

Familiarity with ITIL, PMBOK, Scrum Guide, Kanban, and Agile best practices. * Experience in ... Master's degree preferable but professional experience is Permitted: * Bachelor's degree and 4 ...

Zermount, Inc

SCRUM MASTER

Arlington, VA · On-site

$59.25 - $79/hr

Familiarity with ITIL, PMBOK, Scrum Guide, Kanban, and Agile best practices. * Experience in ... Master's degree preferable but professional experience is Permitted: * Bachelor's degree and 4 ...

Zermount, Inc

SCRUM MASTER

Arlington, VA · On-site

$59.25 - $79.25/hr

Familiarity with ITIL, PMBOK, Scrum Guide, Kanban, and Agile best practices. * Experience in ... Master's degree preferable but professional experience is Permitted: * Bachelor's degree and 4 ...

Zermount, Inc

SCRUM MASTER

Arlington, VA · Remote

$52.75 - $70.25/hr

Familiarity with ITIL, PMBOK, Scrum Guide, Kanban, and Agile best practices.Experience in regulated ... Master's degree preferable but professional experience is Permitted:Bachelor's degree and 4 years ...

Hiring Our Heroes

SCRUM MASTER

Arlington, VA · Remote

$52.75 - $70.25/hr

Familiarity with ITIL, PMBOK, Scrum Guide, Kanban, and Agile best practices.Experience in regulated ... Master's degree preferable but professional experience is Permitted:Bachelor's degree and 4 years ...

CACI International, Inc.

Master Scheduler

Chantilly, VA · On-site

$94K - $198K/yr

Master Scheduler Job Category: Project and Program Management Time Type: Full time Minimum ... Desired: * ITIL 4 Foundation Certification * Experience with Microsoft Project Server and ...

CACI

Master Scheduler

Chantilly, VA

$94K - $198K/yr

Master Scheduler Job Category: Project and Program Management Time Type: Full time Minimum ... ITIL 4 Foundation Certification Experience with Microsoft Project Server and associated client ...

MDAEdge

Scrum Master - Active TS/SCI

Annapolis Junction, MD · On-site

$52.50 - $70.25/hr

MDAEdge is seeking a Scrum Master to lead the service engineering team organized as Scrum Teams ... • ITIL Foundations certification is desired • Experience with ServiceNow is desired Company

kgs

ServiceNow PM / Scrum Master

Washington, DC · On-site +1

$58.25 - $77.75/hr

The ServiceNow PM / Scrum Master will support project execution and Agile delivery for ServiceNow ... Certified ScrumMaster, PMI-ACP, PMP, SAFe certification, ITIL Foundation, or comparable credential.

kgs

ServiceNow PM / Scrum Master

Washington, DC · On-site +1

$58.25 - $77.75/hr

The ServiceNow PM / Scrum Master will support project execution and Agile delivery for ServiceNow ... Certified ScrumMaster, PMI-ACP, PMP, SAFe certification, ITIL Foundation, or comparable credential.

Koniag, Inc.

ServiceNow PM / Scrum Master

Washington, DC · On-site

$115K - $140K/yr

The ServiceNow PM / Scrum Master will support project execution and Agile delivery for ServiceNow ... Certified ScrumMaster, PMI-ACP, PMP, SAFe certification, ITIL Foundation, or comparable credential.

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Itil Master information

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How much do itil master jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for itil master in Washington is $65.72, according to ZipRecruiter salary data. Most workers in this role earn between $56.11 and $74.86 per hour, depending on experience, location, and employer.

What is an ITIL Master?

An ITIL Master is a highly experienced professional who has demonstrated deep practical knowledge of ITIL frameworks and their real-world application. This role involves leading IT service management (ITSM) initiatives, improving processes, and aligning IT services with business goals. ITIL Masters often serve as consultants, trainers, or senior ITSM leaders, guiding organizations through ITIL adoption and maturity. Achieving ITIL Master certification requires extensive practical experience and passing rigorous assessments.

What are some typical challenges an ITIL Master faces in this role?

One common challenge for ITIL Masters involves aligning diverse business needs with standardized IT service processes while ensuring stakeholder buy-in throughout the organization. You may also face resistance to process changes or the adoption of new ITSM tools, requiring strong change management and influencer skills. Balancing long-term service improvement initiatives with immediate operational demands is frequent, as is measuring and communicating the value delivered through ITIL practices. Addressing these challenges effectively can make a significant difference in service quality and the ongoing evolution of IT within the company.

What are the key skills and qualifications needed to thrive in the ITIL Master position, and why are they important?

To thrive as an ITIL Master, you need expert knowledge of ITIL frameworks and best practices, typically grounded in extensive IT experience and advanced ITIL certifications such as ITIL Expert or ITIL Master. Proficiency in IT Service Management (ITSM) tools like ServiceNow, BMC Remedy, or Cherwell and expertise in process improvement methodologies are vital. Strong communication, leadership, and change management skills help facilitate collaboration across technical and business teams. These skills are crucial for driving organizational efficiencies, aligning IT services with business goals, and leading transformational IT projects to successful completion.

Is ITIL a good career path?

ITIL (Information Technology Infrastructure Library) is a widely recognized framework for IT service management, and roles such as ITIL Master involve overseeing service delivery and process improvement. Obtaining ITIL certifications can enhance career prospects in IT service management, project management, and related fields. The role typically requires strong communication skills and knowledge of ITIL best practices, making it a viable career path for those interested in IT operations and service management.

What jobs can you get with an ITIL Master?

An ITIL Master certification qualifies professionals for senior roles such as IT Service Manager, IT Operations Manager, or IT Service Delivery Lead. These roles involve managing IT service processes, improving service quality, and aligning IT services with business needs, often requiring strong leadership and process management skills.

What are popular job titles related to Itil Master jobs in Washington?

For Itil Master jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Itil Master jobs in Washington look for?

The top searched job categories for Itil Master jobs in Washington are:

What cities in Washington are hiring for Itil Master jobs?

Cities in Washington with the most Itil Master job openings:

Itil Master jobs near you
Infographic showing various Itil Master job openings in Washington as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 84% In-person, 11% Hybrid, and 5% Remote job distribution, with an average salary of $136,691 per year, or $65.7 per hour.

Operations Project Management Analyst (Senior) with Security Clearance

Indotronix International Corp

Fort George G Meade, MD • On-site

Other

Re-posted 25 days ago

Job description

Job Title: Operations Project Management Analyst (Senior) Pay Rate: 60/hr W2 + 7/hr referral
Location: Ft Meade, MD
Duration: 6 Months Temp to Perm Top Requirements
Active TS/SCI clearance 12+ years exp AND a Bachelors degree, or +4 years exp in lieu of Bachelors or -2 years exp with Masters
Sec+ cert, or any other DoD IAT Level II cert
ITIL v3 or v4 Client is currently seeking an Operations Project Management Analyst for a large Government Integrator in the Baltimore Metro area. This Operations Project Manager will support the Service Operations Service Management Office (SOSMO) providing an ITIL (Information Technology Infrastructure Library) based methodology for Change, Incident, and Problem/Performance Management. What you'll do:
Provide daily, weekly, and monthly program and performance trends & analysis for DJOC Operations. This reporting shall include information pertaining to: Documented incidents, Problems, Known errors, Events, Changes, ASIs and releases & deployments
Collect, measure, and report on key performance indicators and critical success factors for both the SMO program and SMO functions to include at a minimum Incident Management, Problem Management, Change Management, Release & Deployment Management, Event Management, along with Capacity and Availability measures in support of Performance Management activities.
Ability to apply advanced technical principles, theories, and concepts.
Develops solutions to complex technical issues and problems that affect multiple area or disciplines. Required Qualifications:
Bachelor's degree in a relevant technical discipline and minimum of 11.5 years of overall related experience or Masters with a minimum of 10 years of prior relevant experience. 4+ years of additional related years of experience is accepted in lieu of a degree.
Active TS/SCI security clearance.
ITIL V3 or V4 Foundations
Currently possess DoD 8750 certification at IAT level II, Security+ce
Experience with MS Office products (Word, Excel, and PowerPoint) working with large data sets
Good oral and written communication skills Preferred Qualifications:
ITIL Master or ITIL Strategist certification
Experience briefing Senior Leaders
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About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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