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Itil Master Jobs in Texas (NOW HIRING)

Parameters * Master Data * Calculations * Data Parsing * Integrations of LIMS * DFD * VBS * 1 ... knowledge of ITIL processes and experience in support activities * 4 Person should have good ...

Data engineer

Dallas, TX ยท On-site

$113K - $136K/yr

Certified Scrum Master (CSM) or Professional Scrum Master (PSM) * Project Management Professional (PMP) * Agile Certified Practitioner (PMI-ACP) * ITIL Foundation, Certified IT Asset Manager (CITAM ...

We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 ... Master in SQL coding. * Excellent knowledge of LAMP (Linux, Apache, MySQL, PHP) * Understanding of ...

(Data Engineer)

Dallas, TX ยท On-site

$35/hr

Certified Scrum Master (CSM) or Professional Scrum Master (PSM) * Project Management Professional (PMP) * Agile Certified Practitioner (PMI-ACP) * ITIL Foundation, Certified IT Asset Manager (CITAM ...

Past exposure/certification in ITIL V3 Strong organizational skills to juggle multiple tasks within ... Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse ...

Software Engineers

San Antonio, TX ยท On-site

$102K/yr

Able to effectively manage ITIL Process and Tools. Work with architecting modern web, microservices ... Education and Experience Requirements Master's degree in Computer Science (any), Engineering (any ...

Master DegreeCertification(s) Preferred: ITIL 4 COBIT ISO 27001 ServiceNow Certification(s) BMC Helix Certification(s) Flexera Certification(s) Jira Service Management (JSM) Certification(s) from a ...

Master DegreeCertification(s) Preferred: ITIL 4 COBIT ISO 27001 ServiceNow Certification(s) BMC Helix Certification(s) Flexera Certification(s) Jira Service Management (JSM) Certification(s) from a ...

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Itil Master information

See Texas salary details

$11

$54

$75

How much do itil master jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for itil master in Texas is $54.06, according to ZipRecruiter salary data. Most workers in this role earn between $46.15 and $61.59 per hour, depending on experience, location, and employer.

What is an ITIL Master?

An ITIL Master is a highly experienced professional who has demonstrated deep practical knowledge of ITIL frameworks and their real-world application. This role involves leading IT service management (ITSM) initiatives, improving processes, and aligning IT services with business goals. ITIL Masters often serve as consultants, trainers, or senior ITSM leaders, guiding organizations through ITIL adoption and maturity. Achieving ITIL Master certification requires extensive practical experience and passing rigorous assessments.

What are some typical challenges an ITIL Master faces in this role?

One common challenge for ITIL Masters involves aligning diverse business needs with standardized IT service processes while ensuring stakeholder buy-in throughout the organization. You may also face resistance to process changes or the adoption of new ITSM tools, requiring strong change management and influencer skills. Balancing long-term service improvement initiatives with immediate operational demands is frequent, as is measuring and communicating the value delivered through ITIL practices. Addressing these challenges effectively can make a significant difference in service quality and the ongoing evolution of IT within the company.

What are the key skills and qualifications needed to thrive in the ITIL Master position, and why are they important?

To thrive as an ITIL Master, you need expert knowledge of ITIL frameworks and best practices, typically grounded in extensive IT experience and advanced ITIL certifications such as ITIL Expert or ITIL Master. Proficiency in IT Service Management (ITSM) tools like ServiceNow, BMC Remedy, or Cherwell and expertise in process improvement methodologies are vital. Strong communication, leadership, and change management skills help facilitate collaboration across technical and business teams. These skills are crucial for driving organizational efficiencies, aligning IT services with business goals, and leading transformational IT projects to successful completion.

Is ITIL a good career path?

ITIL (Information Technology Infrastructure Library) is a widely recognized framework for IT service management, and roles such as ITIL Master involve overseeing service delivery and process improvement. Obtaining ITIL certifications can enhance career prospects in IT service management, project management, and related fields. The role typically requires strong communication skills and knowledge of ITIL best practices, making it a viable career path for those interested in IT operations and service management.

What jobs can you get with an ITIL Master?

An ITIL Master certification qualifies professionals for senior roles such as IT Service Manager, IT Operations Manager, or IT Service Delivery Lead. These roles involve managing IT service processes, improving service quality, and aligning IT services with business needs, often requiring strong leadership and process management skills.
Infographic showing various Itil Master job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% In-person job distribution, with an average salary of $112,439 per year, or $54.1 per hour.

$49.75 - $66.50/hr

Full-time

Re-posted 18 days ago


Job description

Job Description
  • Bachelor's degree, or 6+ years related experience and/or training; or equivalent combination of education and experience.
  • 6+ years of experience as a Scrum Master using Agile techniques and iterative development.
  • Ability to manage multiple scrum teams simultaneously.
  • Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, matrixed, etc.)
  • Proven success in leading and driving complex, time critical software development projects through Agile Scrum methodologies.
  • Proven success in removing impediments enabling teams to progress.
  • Thorough knowledge of Agile software development methodologies, values and procedures.
  • Strong knowledge or experience of SAFe Agile Framework.
  • Strong working knowledge of burndown metrics, velocity, user story development and task definition.

DESIRED SKILLS:
  • Knowledge of software development best practices, including coding standards, code reviews, source control management, build processes, testing, and operations.
  • Knowledge of development on cloud-based applications such as ServiceNow
  • Experience using and/or implementing the ServiceNow IT Business Management suite for managing Scrum practices (Agile 2.0, Demand Management, etc).
  • ITIL knowledge is a plus

EDUCATION/CERTIFICATIONS:
  • First level Scrum Master certification (PSM I, CSM)
  • Preferred PMP certification
  • ServiceNow Admin certification is a plus
  • ITIL certification is a plus