Incident Manager Location : Burbank, CA Job Type : Permanent Full Time 8+ years of experience primarily in ITIL Incident and Major incident Management Worked as a Major Incident management lead for ...
Incident Manager Location : Burbank, CA Job Type : Permanent Full Time 8+ years of experience primarily in ITIL Incident and Major incident Management Worked as a Major Incident management lead for ...
Incident Management Analyst
Atlanta, GA · On-site
Incident Management (ITSM/ITIL) - Managing the complete incident lifecycle, handling major incidents, ensuring SLA compliance, and driving incident resolution. * ServiceNow Reporting & Analytics ...
Quick apply
Incident Management Analyst
Atlanta, GA · On-site
Incident Management (ITSM/ITIL) - Managing the complete incident lifecycle, handling major incidents, ensuring SLA compliance, and driving incident resolution. * ServiceNow Reporting & Analytics ...
IT Incident Manager
Pittsburgh, PA · On-site
ITIL Managing Professional, Strategic Leader, or equivalent advanced ITIL certification preferred. * Minimum of five (5) years of experience leading Major Incident Management within a large ...
IT Incident Manager
Pittsburgh, PA · On-site
ITIL Managing Professional, Strategic Leader, or equivalent advanced ITIL certification preferred. * Minimum of five (5) years of experience leading Major Incident Management within a large ...
IT Incident Manager
Pittsburgh, PA · On-site
ITIL Managing Professional, Strategic Leader, or equivalent advanced ITIL certification preferred. * Minimum of five (5) years of experience leading Major Incident Management within a large ...
IT Incident Manager
Pittsburgh, PA · On-site
ITIL Managing Professional, Strategic Leader, or equivalent advanced ITIL certification preferred. * Minimum of five (5) years of experience leading Major Incident Management within a large ...
ITIL Managing Professional, Strategic Leader, or equivalent advanced ITIL certification preferred. * Minimum of five (5) years of experience leading Major Incident Management within a large ...
ITIL Managing Professional, Strategic Leader, or equivalent advanced ITIL certification preferred. * Minimum of five (5) years of experience leading Major Incident Management within a large ...
IT Incident Manager
Pittsburgh, PA · On-site
ITIL Managing Professional, Strategic Leader, or equivalent advanced ITIL certification preferred. * Minimum of five (5) years of experience leading Major Incident Management within a large ...
IT Incident Manager
Pittsburgh, PA · On-site
ITIL Managing Professional, Strategic Leader, or equivalent advanced ITIL certification preferred. * Minimum of five (5) years of experience leading Major Incident Management within a large ...
Incident Response Coordinator
Atlanta, GA · Remote
$18 - $20/hr
... ITIL Incident & Problem Management • Root Cause Analysis, Trend & Pattern Identification • SLA Governance & Service Performance Reporting • Cross Functional Coordination • Stakeholder ...
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Incident Response Coordinator
Atlanta, GA · Remote
$18 - $20/hr
... ITIL Incident & Problem Management • Root Cause Analysis, Trend & Pattern Identification • SLA Governance & Service Performance Reporting • Cross Functional Coordination • Stakeholder ...
Apply ITIL Incident Management best practices to ensure standardization, compliance, and continual service improvement across the enterprise incident-management lifecycle. Required Qualifications
Apply ITIL Incident Management best practices to ensure standardization, compliance, and continual service improvement across the enterprise incident-management lifecycle. Required Qualifications
Incident Management ITIL
Los Angeles, CA · On-site
The Incident Management ITIL position is a crucial role within our IT Operations team. The individual in this role will be responsible for managing and resolving incidents to ensure the smooth ...
Incident Management ITIL
Los Angeles, CA · On-site
The Incident Management ITIL position is a crucial role within our IT Operations team. The individual in this role will be responsible for managing and resolving incidents to ensure the smooth ...
Incident Manager
San Mateo, CA · On-site
Familiarity with IT service management principles (ITIL, Incident, Change, Problem Management). * Experience with incident management tooling. * Exposure to security or compliance-related incident ...
Incident Manager
San Mateo, CA · On-site
Familiarity with IT service management principles (ITIL, Incident, Change, Problem Management). * Experience with incident management tooling. * Exposure to security or compliance-related incident ...
Senior AIOps Incident Manager / Site Reliability Engineer (SRE)
Austin, TX · On-site
$56.50 - $75/hr
... ITSM, ITIL, Incident Management, Dynatrace, ServiceNow, and Cloud Operations (AWS/Azure/Google Cloud Platform) . The ideal candidate will lead major incident response, drive SRE best practices ...
Senior AIOps Incident Manager / Site Reliability Engineer (SRE)
Austin, TX · On-site
$56.50 - $75/hr
... ITSM, ITIL, Incident Management, Dynatrace, ServiceNow, and Cloud Operations (AWS/Azure/Google Cloud Platform) . The ideal candidate will lead major incident response, drive SRE best practices ...
Familiarity with IT service management principles (ITIL, Incident, Change, Problem Management). * Experience with incident management tooling. * Exposure to security or compliance-related incident ...
Familiarity with IT service management principles (ITIL, Incident, Change, Problem Management). * Experience with incident management tooling. * Exposure to security or compliance-related incident ...
Apply IT Service Management (ITSM) and ITIL best practices across incident management processes. * Collaborate with Problem Management and Change Management teams to identify recurring issues and ...
Apply IT Service Management (ITSM) and ITIL best practices across incident management processes. * Collaborate with Problem Management and Change Management teams to identify recurring issues and ...
Technical Enterprise Incident Manager
$86K - $138K/yr
Strong understanding of ITIL Incident and Problem Management processes. * Hands-on experience with infrastructure technologies including: * Windows/Linux Servers * Networking concepts * Cloud ...
Technical Enterprise Incident Manager
$86K - $138K/yr
Strong understanding of ITIL Incident and Problem Management processes. * Hands-on experience with infrastructure technologies including: * Windows/Linux Servers * Networking concepts * Cloud ...
Strong understanding of ITIL principles and incident management best practices, including incident models, impact and urgency assessment, and defined escalation paths. * Demonstrated proficiency with ...
Strong understanding of ITIL principles and incident management best practices, including incident models, impact and urgency assessment, and defined escalation paths. * Demonstrated proficiency with ...
Senior Incident Manager
$100K - $135K/yr
Knowledge of ITIL based incident, problem, change, escalation, and service management practices. Experience navigating large corporate environments, preferably in a highly regulated industry such as ...
Senior Incident Manager
$100K - $135K/yr
Knowledge of ITIL based incident, problem, change, escalation, and service management practices. Experience navigating large corporate environments, preferably in a highly regulated industry such as ...
Senior Incident Manager
$100K - $135K/yr
Knowledge of ITIL based incident, problem, change, escalation, and service management practices ... Experience navigating large corporate environments, preferably in a highly regulated industry such ...
Senior Incident Manager
$100K - $135K/yr
Knowledge of ITIL based incident, problem, change, escalation, and service management practices ... Experience navigating large corporate environments, preferably in a highly regulated industry such ...
Senior Incident Manager
$100K - $135K/yr
Knowledge of ITIL based incident, problem, change, escalation, and service management practices ... Experience navigating large corporate environments, preferably in a highly regulated industry such ...
Senior Incident Manager
$100K - $135K/yr
Knowledge of ITIL based incident, problem, change, escalation, and service management practices ... Experience navigating large corporate environments, preferably in a highly regulated industry such ...
Senior Incident Manager
$100K - $135K/yr
Knowledge of ITIL based incident, problem, change, escalation, and service management practices ... Experience navigating large corporate environments, preferably in a highly regulated industry such ...
Senior Incident Manager
$100K - $135K/yr
Knowledge of ITIL based incident, problem, change, escalation, and service management practices ... Experience navigating large corporate environments, preferably in a highly regulated industry such ...
Senior Incident Manager
$100K - $135K/yr
Knowledge of ITIL based incident, problem, change, escalation, and service management practices ... Experience navigating large corporate environments, preferably in a highly regulated industry such ...
Senior Incident Manager
$100K - $135K/yr
Knowledge of ITIL based incident, problem, change, escalation, and service management practices ... Experience navigating large corporate environments, preferably in a highly regulated industry such ...
Itil Incident Manager information
See salary details
$36.5K - $50.8K
3% of jobs
$50.8K - $65K
5% of jobs
$65K - $79.3K
5% of jobs
$79.3K - $93.6K
5% of jobs
$93.6K - $107.9K
2% of jobs
$107.9K - $122.1K
3% of jobs
$124.8K is the 25th percentile. Wages below this are outliers.
$122.1K - $136.4K
4% of jobs
$136.4K - $150.7K
0% of jobs
$150.7K - $165K
0% of jobs
$165K - $179.2K
0% of jobs
The median wage is $183.5K / yr.
$179.2K - $193.5K
72% of jobs
$36.5K
$163.4K
$193.5K
How much do itil incident manager jobs pay per year?
How does an ITIL Incident Manager typically interact with other IT teams during the incident resolution process?
What is the difference between Itil Incident Manager vs Service Desk Analyst?
| Aspect | Itil Incident Manager | Service Desk Analyst |
|---|---|---|
| Certifications | ITIL Foundation, Incident Management certifications | ITIL Foundation, Service Desk certifications |
| Work Environment | IT service management teams, incident resolution | Help desk, user support, ticket handling |
| Employer & Industry | IT service providers, large organizations | IT support centers, corporate IT departments |
| Search & Comparison Intent | Understanding incident management roles, certifications | Help desk roles, support responsibilities |
The Itil Incident Manager focuses on managing and resolving IT incidents to restore services quickly, often overseeing incident processes and coordinating teams. A Service Desk Analyst primarily handles user support tickets, providing frontline assistance and troubleshooting. While both roles require ITIL certifications and work within IT service environments, the Incident Manager has a broader responsibility for incident resolution processes, whereas the Service Desk Analyst is more user-facing and operational.
What does an ITIL Incident Manager do?
What are the key skills and qualifications needed to thrive as an ITIL Incident Manager, and why are they important?

Job description
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com
Job Title : Incident Manager
Location : Burbank, CA
Job Type : Permanent Full Time
Job Description:
8+ years of experience primarily in ITIL Incident and Major incident Management
Worked as a Major Incident management lead for the leading client
Experience in Customer communication and Major incident reporting (MIR)Â
Hands on experience in designing , creating process documents and deploying Incident Management and Major Incident Management