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Itil 4 Jobs (NOW HIRING)

GDIT

Deployment/Availability Coordinator

Offutt Air Force Base, NE · On-site

$85K - $106K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ITIL 4 Foundation certified within 9 months of start; GFACT or CND or Security+ or GSEC * Location: Offutt AFB, NE * Strong experience in ITIL framework, specifically ITIL 4, with preference for ...

1 point system

Security Advisor

Fort George G Meade, MD · On-site

ITIL 4 Foundation Level/IT Service Management * PMP * Agile/Scum * Certified Information Systems Security (Manager or professional) * Must have at least a Bachelors Degree Required Qualifications ...

New

Lincoln Softtech LLC

ServiceNow CSM

Buffalo, NY · On-site

ITIL 4 Foundation certification required, ITIL 5 Foundation certification is strongly preferred; higher-level certification (ITIL Practice Manager, ITIL Managing Professional) a plus. • Experience ...

1 Point System

Technical Advisor

Fort George G Meade, MD · On-site

$128K - $129K/yr

Working knowledge of SAFe and ITIL 4 principles. * Strong independent problem-solving, communication, and collaboration skills. Required Certification: Must have at least one active certification in ...

New

OpenLoop Health, Inc

Lead IT Change Manager

Design a lightweight, ITIL 4-aligned change enablement model appropriate for a fast-growing company - standard, normal, and emergency change categories; risk-based approval paths; delegated authority ...

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Itil 4 information

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$44.5K

$96.6K

$154.5K

How much do itil 4 jobs pay per year?

As of Aug 16, 2026, the average yearly pay for itil 4 in the United States is $96,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What are common challenges faced by ITIL 4 professionals when implementing new IT service management processes?

ITIL 4 professionals often encounter challenges such as resistance to change from staff, integrating ITIL practices with existing workflows, and ensuring consistent communication across departments. Balancing the need for standardized processes with the flexibility required by diverse teams can be complex. Additionally, measuring the effectiveness of new processes and securing management buy-in are crucial for long-term success. Being proactive in stakeholder engagement and leveraging ITIL's continual improvement model can help overcome these hurdles.

What are the key skills and qualifications needed to thrive as an ITIL 4 professional?

To thrive as an ITIL 4 professional, a solid understanding of IT service management (ITSM) principles, process improvement, and the ITIL 4 framework—often backed by ITIL 4 Foundation or higher certification—is essential. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is typically required. Strong analytical thinking, communication, and stakeholder management skills help professionals excel in this role. These competencies ensure effective alignment of IT services with business needs, driving efficiency and continuous improvement in IT operations.

What jobs can you get with ITIL 4 certification?

ITIL 4 certification prepares professionals for roles such as IT Service Manager, IT Operations Manager, Service Desk Manager, and IT Process Consultant. These roles involve managing IT service delivery, improving processes, and supporting organizational IT strategies, often requiring knowledge of IT service management tools and frameworks.

What is an ITIL 4 professional?

ITIL 4 professionals are individuals who have been trained and certified in the latest version of ITIL (Information Technology Infrastructure Library), a globally recognized framework for IT service management. These professionals help organizations align their IT services with business needs, improve efficiency, and deliver consistent, high-quality service. ITIL 4 updates previous versions by incorporating modern practices like Agile, DevOps, and Lean, making it relevant for today’s fast-changing IT environments. Certified ITIL 4 professionals often work in roles such as IT service manager, process owner, or consultant, and are valuable for businesses seeking to improve their IT processes.

What is the difference between Itil 4 vs Service Management Specialist?

AspectItil 4Service Management Specialist
CertificationsITIL 4 Foundation, Expert levelsITIL certifications, Service Management certifications
Work EnvironmentIT service management, IT departmentsIT service delivery, support teams
Industry UsageIT service providers, tech companiesIT organizations, consulting firms

While Itil 4 focuses on a comprehensive framework for IT service management, a Service Management Specialist applies these principles in practical settings. The specialist role often requires certifications like ITIL, aligning with Itil 4 standards, and involves implementing and managing IT services within organizations. Both roles are integral to effective IT service delivery but differ in scope: Itil 4 provides the theoretical framework, whereas the Service Management Specialist executes and manages these practices daily.

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Itil 4 jobs near you
Infographic showing various Itil 4 job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 1% Part Time, and 13% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $96,560 per year, or $46.4 per hour.

ITIL Availability Management Consultant

JKV International

Charlotte, NC • On-site

Contractor

Posted 27 days ago

Job description

Key Responsibilities:

  • Drive ITIL Availability Management initiatives across enterprise applications.
  • Monitor and improve service availability and operational reliability.
  • Analyze and report service metrics including:
    • Service Availability
    • SLA Compliance
    • MTTR
    • MTBF
    • MTTD
  • Incident and Problem Trends
  • Develop executive dashboards using Power BI and Tableau.
  • Collaborate with Infrastructure, Application, and Operations teams to improve production stability.
  • Participate in Major Incident Management, Root Cause Analysis (RCA), and Continual Service Improvement initiatives.

Required Skills:

  • 7+ years of ITSM / IT Operations experience
  • ITIL Foundation (v3 or ITIL 4)
  • Strong Availability Management experience
  • Incident, Problem, and Change Management
  • ServiceNow
  • Power BI
  • Tableau
  • SQL
  • Executive reporting and stakeholder management
  • Experience supporting enterprise production environments