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It Tech Level 1 Jobs (NOW HIRING)

Core Managed

Technical Support Specialist

Raleigh, NC · On-site

$45K - $50K/yr

Core Managedis looking for an IT tech that has the desire to join a fast-growing company. This will be a junior level, fast paced position, and you will be doing level 1 support for incoming issues.

TRAPP TECHNOLOGY INC

IT Help Desk Level 1

Phoenix, AZ · On-site +1

$17 - $22.50/hr

... Technology's managed IT services environment through tickets, chat, and phone support. This role ... Supports and assists Level I technicians by providing technical direction and answering questions ...

Belcan

IT Service Desk Analyst - Level 1

Raleigh, NC · On-site

$26 - $28/hr

Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs ...

CarGurus LLC

$90K - $113K/yr

... IT tech stack. * Help support and optimize our team's SaaS stack, including managing and ... Ability to write or maintain scripts or automation rules across one or more languages or platforms ...

Brio Water Technology

Level 3 IT Analyst

Glendale, CA · On-site

$80K - $100K/yr

About the role We are seeking a Level 3 IT Analyst to join our IT team. This hands-on technical ... Provide guidance and support to Level 1 and Level 2 technicians, helping improve troubleshooting ...

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It Tech Level 1 information

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How much do it tech level 1 jobs pay per year?

As of Sep 10, 2026, the average yearly pay for it tech level 1 in the United States is $47,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What is an IT Tech Level 1?

IT Tech Level 1 positions, also known as IT Support Technician Level 1, are entry-level roles focused on providing basic technical assistance to end users. These technicians handle common issues like password resets, software installation, printer troubleshooting, and initial diagnostics of hardware or network problems. They serve as the first point of contact for IT support, escalating more complex issues to higher-level technicians when necessary. Strong communication skills, basic technical knowledge, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive as an IT Tech Level 1?

To thrive as an IT Tech Level 1, you need a foundational understanding of computer hardware, basic networking, troubleshooting, and a relevant certification such as CompTIA A+ or similar. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and address technical issues. These skills ensure efficient resolution of technical problems, contributing to overall productivity and user satisfaction.

What are some typical challenges IT Tech Level 1 professionals face when supporting end-users?

IT Tech Level 1 professionals often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing a high volume of support tickets, and communicating technical information to users with varying levels of computer literacy. They must balance providing timely support while accurately documenting issues and escalating more complex problems to higher-level technicians. Building strong interpersonal skills and effective time management are essential for success in this fast-paced and user-focused role.

What is the difference between It Tech Level 1 vs Help Desk Technician?

AspectIt Tech Level 1Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentSupport teams, IT departmentsCustomer support, IT help desks
Industry UsageIT service providers, corporate ITIT support services, tech companies

It Tech Level 1 and Help Desk Technician roles often overlap in certifications and work environments. However, It Tech Level 1 typically focuses on basic technical support within IT departments, while Help Desk Technicians often handle customer-facing support. Both roles require similar certifications and are essential in maintaining IT operations, but their primary focus and interaction levels differ.

What cities are hiring for It Tech Level 1 jobs?

Cities with the most It Tech Level 1 job openings:

What states have the most It Tech Level 1 jobs?

States with the most job openings for It Tech Level 1 jobs include:

What are popular job titles related to It Tech Level 1 jobs?

For It Tech Level 1 jobs, the most frequently searched job titles are:

It Tech Level 1 jobs near you

Technical Support Specialist

Raleigh, NC • On-site

Core Managed
See more jobs at Core Managedexternal

$45K - $50K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Core Managedis looking for an IT tech that has the desire to join a fast-growing company. This will be a junior level, fast paced position, and you will be doing level 1 support for incoming issues. The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written communication skills, customer service talents to help non-technical users and exceptional time management skills. Here you will be exposed to a wide range of advanced technologies and be able to work side by side with senior team members to increase your knowledge. Our clients are cutting edge, so even new staff have the opportunity to work with all the latest cloud and cybersecurity technologies.
What makes us cool:
  • Fun team that is focused on everyone's success
  • Laid back atmosphere free of internal politics
  • Constantly learning new tech on the job
  • We offer a 401K, health benefits, competitive pay and vacation

The Position:
This position is for people who don't mind working hard and talking to people every day. We want you to develop relationships with our clients and staff. In some cases you'll be assigned to work at a client's location. We are on the same team working towards the same common goals. Big egos need not apply. Teamwork makes the dream work!
Need to Have:
  • Focus and ability to avoid distractions
  • Persistence in problem solving
  • Humility to be able to ask for necessary help and support
  • Commitment to a high level of quality work
  • Ownership of assigned tasks
  • Being able to adapt quickly
  • Punctuality and a clean business appearance
  • Desire to help others
  • Ability to learn quickly
  • Time management skills
  • Ability to develop relationships with clients and internal staff
  • Follow process and identify possible improvements
  • Exemplary written and verbal communication skills

What we will do for you:
  • Provide a work environment that is truly fun to be in
  • Give you an opportunity to work on the latest cutting-edge tech
  • Give you a path for promotion
  • Teach you about:
    • Servers
    • Networking
    • Firewalls (Fortinet | Fortigate)
    • Hyper-V
    • Microsoft 365
    • Azure
    • Exchange
    • Active Directory
    • Cybersecurity

Requirements:
  • Bachelor's degree preferred; associate degree required
  • Reliable vehicle
  • Pass a drug test and background check
  • Occasionally work evenings and weekends (IT never stops)

HR Stuff:
  • Full medical benefits (1st Day)
  • Annual Bonus
  • 18 days of PTO
  • 401K with 4% match
  • Full-time
  • Salary 45-50k
  • In office position near Raleigh, NC

Company's website:
  • https://www.coremanaged.com/

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