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It Tech Level 1 Jobs (NOW HIRING)

Covista

IT Tech & Sim Support Specialist

Nashville, TN · On-site

In addition to the above, this role is responsible for providing intermediate level of technical support to the SimCare center. Responsibilities * IT Support: * Provides Tier 1 & 2 support to the ...

Maryland Wellness

IT Intern

Cumberland, MD · On-site

$14.75 - $19.75/hr

Set up newly issued devices with user accounts in the various company systems. * Assist in one-on ... Interest in IT, Tech, Computer Science, Data communications or other related fields. REQUIRED ...

Maryland Wellness, LLC

IT Intern

Baltimore, MD · On-site

$15 - $19.75/hr

Set up newly issued devices with user accounts in the various company systems. * Assist in one-on ... Interest in IT, Tech, Computer Science, Data communications or other related fields. REQUIRED ...

Maryland Wellness

IT Intern

Oakland, MD · On-site

$14.25 - $19.25/hr

Set up newly issued devices with user accounts in the various company systems. * Assist in one-on ... Interest in IT, Tech, Computer Science, Data communications or other related fields. REQUIRED ...

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It Tech Level 1 information

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How much do it tech level 1 jobs pay per year?

As of Sep 9, 2026, the average yearly pay for it tech level 1 in the United States is $47,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What is an IT Tech Level 1?

IT Tech Level 1 positions, also known as IT Support Technician Level 1, are entry-level roles focused on providing basic technical assistance to end users. These technicians handle common issues like password resets, software installation, printer troubleshooting, and initial diagnostics of hardware or network problems. They serve as the first point of contact for IT support, escalating more complex issues to higher-level technicians when necessary. Strong communication skills, basic technical knowledge, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive as an IT Tech Level 1?

To thrive as an IT Tech Level 1, you need a foundational understanding of computer hardware, basic networking, troubleshooting, and a relevant certification such as CompTIA A+ or similar. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and address technical issues. These skills ensure efficient resolution of technical problems, contributing to overall productivity and user satisfaction.

What are some typical challenges IT Tech Level 1 professionals face when supporting end-users?

IT Tech Level 1 professionals often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing a high volume of support tickets, and communicating technical information to users with varying levels of computer literacy. They must balance providing timely support while accurately documenting issues and escalating more complex problems to higher-level technicians. Building strong interpersonal skills and effective time management are essential for success in this fast-paced and user-focused role.

What is the difference between It Tech Level 1 vs Help Desk Technician?

AspectIt Tech Level 1Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentSupport teams, IT departmentsCustomer support, IT help desks
Industry UsageIT service providers, corporate ITIT support services, tech companies

It Tech Level 1 and Help Desk Technician roles often overlap in certifications and work environments. However, It Tech Level 1 typically focuses on basic technical support within IT departments, while Help Desk Technicians often handle customer-facing support. Both roles require similar certifications and are essential in maintaining IT operations, but their primary focus and interaction levels differ.

What cities are hiring for It Tech Level 1 jobs?

Cities with the most It Tech Level 1 job openings:

What states have the most It Tech Level 1 jobs?

States with the most job openings for It Tech Level 1 jobs include:

What are popular job titles related to It Tech Level 1 jobs?

For It Tech Level 1 jobs, the most frequently searched job titles are:

It Tech Level 1 jobs near you

Inventory Clerk / IT Tech

San Luis, AZ • On-site

Harvest Preparatory Academy
51 - 200 employees
Learn more about Harvest Preparatory Academyexternal

$15.50/hr

Full-time

Re-posted 15 days ago

Job description

Harvest Preparatory Academy is a K-12 Charter School located in Yuma and San Luis Arizona. We are seeking a dependable and detail-oriented entry-level Inventory / IT Technician to support campus-wide inventory operations and provide basic IT assistance across two campuses. Harvest Preparatory Academy prides itself on excellence; we are looking for a candidate that will enhance our level of excellence and take pride in their work.
Inventory Management:
  • Maintain accurate inventory records for all campus equipment, including instructional, operational, and IT assets
  • Receive, track, issue, transfer, and store equipment for two campuses
  • Assist with routine inventory audits and reconciliation
  • Keep inventory and storage areas organized and orderly
  • Coordinate with campus staff regarding equipment requests and availability
  • Maintain basic inventory documentation and logs

IT Support:
  • Respond to helpdesk tickets from teachers and staff
  • Provide basic troubleshooting for devices, printers, and classroom technology
  • Assist with setup, deployment, and replacement of equipment
  • Escalate technical issues as needed
  • Communicate clearly regarding ticket status and resolutions

Required Skills & Qualifications:
  • Strong organizational and time-management skills
  • Ability to stay focused, multitask, and follow through on assigned tasks
  • Self-motivated with the ability to work independently
  • Knowledge of Windows and Mac operating systems, applications and settings
  • Knowledge of MS Office applications
  • Strong attention to detail
  • Good communication and customer service skills
  • Ability to work between two campuses as needed

Preferred (but Not Required):
  • Experience in inventory, clerical, warehouse, or school-related roles
  • Basic familiarity with computers, printers, or classroom technology
  • Interest in learning IT and technical support skills for HelpDesk

Apply