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It Tech Level 1 Jobs (NOW HIRING)

i-80 Gold Corp.

IT Tech

Reno, NV · On-site

The IT Technician reports directly to the Director of IT, in all aspects of the i-80 Gold user and network environment and is accountable for all aspects of first level support within that ...

Omaha Tribe of Nebraska

IT Tech

Macy, NE

The primary purpose of the Information Technology Technician is to assist Omaha tribal members to ... skills from one generation to another. * Provide implementation, maintenance/support, or ...

Tri-City Extrusion Inc

IT TECH

Bristol, TN · On-site

Responsibilities include (1) providing network support. This support ranges from network issues to ... Work with high level programming languages for custom solutions and in-house need driven projects.

Hire Energy

IT Tech

Fort Worth, TX · On-site

... IT Technicians as needed. * Oversee the daily performance of computer systems. * Supporting the ... Provide level one assistance for issues related with shop floor control systems. * Other duties as ...

TenThirteen, LLC

IT - Tech Manager

Detroit, MI · Hybrid

$65K - $80K/yr

Job Title: IT Manager Location: Detroit Metro / Hybrid Reports To: Director of Operations At Mavacy, we prioritize relationships over transactions, foster a growth mindset, and believe that fun gets ...

RemX

IT Tech Support

Beverly Hills, CA · On-site

$18 - $22/hr

IMMEDIATE opening for an Entry to Mid Level User Support Analyst (Help Desk) to join an Excellent ... IT staff and external IT services to restore service and/or identify and correct problems. • ...

Wilson Technology Group

Be Seen First

MSP IT Technician Level 1

Charlotte, NC · On-site

$42K - $45K/yr

If you are a legit IT tech and looking to help make a difference in a company by supporting us and ... Provide first level help desk support to clients over the phone and via remote access tools using ...

Prime Healthcare

IT Tech - Data Processing

Kankakee, IL · On-site

$23 - $34/hr

Kankakee, Illinois 60901 The IT Technician is responsible for providing technical support and maintenance for desktop computing systems. This role involves troubleshooting hardware and software ...

SRP Systems Inc

Sales Manager - IT

Princeton, NJ

Must carry strong past experience in selling IT/Tech services to SME ($5 to $50 million in annual revenue) and medium size companies ($50 to $500 million in revenue) * Must be able to help us by ...

World Fuel Services Corporation

IT Tech Lead

Miami, FL · On-site

You'll work hands-on with technologies such as TypeScript, GraphQL, Python, and Terraform , collaborating closely with senior leadership to align our network strategy with World Kinect's global ...

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How much do it tech level 1 jobs pay per year?

As of Sep 9, 2026, the average yearly pay for it tech level 1 in the United States is $47,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What is an IT Tech Level 1?

IT Tech Level 1 positions, also known as IT Support Technician Level 1, are entry-level roles focused on providing basic technical assistance to end users. These technicians handle common issues like password resets, software installation, printer troubleshooting, and initial diagnostics of hardware or network problems. They serve as the first point of contact for IT support, escalating more complex issues to higher-level technicians when necessary. Strong communication skills, basic technical knowledge, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive as an IT Tech Level 1?

To thrive as an IT Tech Level 1, you need a foundational understanding of computer hardware, basic networking, troubleshooting, and a relevant certification such as CompTIA A+ or similar. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and address technical issues. These skills ensure efficient resolution of technical problems, contributing to overall productivity and user satisfaction.

What are some typical challenges IT Tech Level 1 professionals face when supporting end-users?

IT Tech Level 1 professionals often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing a high volume of support tickets, and communicating technical information to users with varying levels of computer literacy. They must balance providing timely support while accurately documenting issues and escalating more complex problems to higher-level technicians. Building strong interpersonal skills and effective time management are essential for success in this fast-paced and user-focused role.

What is the difference between It Tech Level 1 vs Help Desk Technician?

AspectIt Tech Level 1Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentSupport teams, IT departmentsCustomer support, IT help desks
Industry UsageIT service providers, corporate ITIT support services, tech companies

It Tech Level 1 and Help Desk Technician roles often overlap in certifications and work environments. However, It Tech Level 1 typically focuses on basic technical support within IT departments, while Help Desk Technicians often handle customer-facing support. Both roles require similar certifications and are essential in maintaining IT operations, but their primary focus and interaction levels differ.

What cities are hiring for It Tech Level 1 jobs?

Cities with the most It Tech Level 1 job openings:

What states have the most It Tech Level 1 jobs?

States with the most job openings for It Tech Level 1 jobs include:

What are popular job titles related to It Tech Level 1 jobs?

For It Tech Level 1 jobs, the most frequently searched job titles are:

It Tech Level 1 jobs near you

Level 3 IT Tech Support

Duncan, SC • On-site

Morris Business Solutions - A Technology Company
11 - 50 employees
Learn more about Morris Business Solutions - A Technology Companyexternal

$19.75 - $27.25/hr

Full-time

Re-posted 25 days ago

Job description

Job Summary:
Morris Business Solutions is a family-run technology company that provides comprehensive IT solutions for businesses in North and South Carolina. They are seeking a Level 3 IT Tech Support to handle higher-level technical issues for the company and its clients, while supporting career growth with advanced tools.
Responsibilities:
• Handle numerous higher level technical issues for our company and our clients.
Qualifications:
Required:
• 5 years minimum experience in an IT field
• Experience with installation, configuration and monitoring of small networks and firewalls
• Experience with MSP is a must
• Experience supporting users with Office 365 applications (to include MS Teams)
• Can take detailed notes and reports on clients
• Ability to handle multiple tasks in rapid succession
• Strong attention to accuracy and detail with troubleshooting and problem-solving skills.
• IT related Associates or Bachelor’s Degree, or comparable experience
• Experienced with FM Audit, Connectwise, or IT ticketing software
• Experience writing SOPs
• Experience with IP Phones
Preferred:
• Experience working with active directory, VPN, and SQL servers
Company:
With a rich history spanning 18 successful years, Morris Business Solutions has been a trusted partner for businesses seeking innovative solutions in the digital landscape. Founded in 2005, the company is headquartered in Greenville, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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