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It Support Technician Jobs in Riverside, CA (NOW HIRING)

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:4 Months Experience:2-4 years Role Summary As an IT Support Specialist, you will provide Tier 1 / Tier 2 ...

IT Technician (Field)

Irvine, CA · On-site

$25 - $30/hr

As the IT Technician, you will be responsible for ensuring our computer systems, networks, and ... You will also handle all IT support requests and assist colleagues with their IT needs. Your role ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

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This role is responsible for delivering exceptional IT support while installing, configuring ... technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

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It Support Technician information

See Riverside, CA salary details

$14

$26

$38

How much do it support technician jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for it support technician in Riverside, CA is $26.15, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $29.62 per hour, depending on experience, location, and employer.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

How much do IT support technicians make in the US?

IT support technicians in the US typically earn a median annual salary of around $50,000 to $55,000. Salaries can vary based on experience, certifications, location, and the complexity of support tasks performed.

Is IT Support Technician hard to get a job in IT support?

The IT Support Technician role is generally accessible to those with basic technical skills, customer service abilities, and relevant certifications like CompTIA A+. Entry-level positions are common, but competition can vary depending on location and experience, making certifications and practical knowledge valuable for improving job prospects.

What are the most commonly searched types of It Support Technician jobs in Riverside, CA?

The most popular types of It Support Technician jobs in Riverside, CA are:

What are popular job titles related to It Support Technician jobs in Riverside, CA?

For It Support Technician jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching It Support Technician jobs in Riverside, CA look for?

The top searched job categories for It Support Technician jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for It Support Technician jobs?

Cities near Riverside, CA with the most It Support Technician job openings:

Infographic showing various It Support Technician job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $54,399 per year, or $26.2 per hour.

IT Support Specialist

iFlow Inc

Irvine, CA • On-site

Contractor

Re-posted 8 days ago


Job description

Job Title: IT Support Specialist
Worksite location: Irvine, CA
Working hours: 8am-5pm
Duration:4 Months
Experience:2-4 years

Role Summary
As an IT Support Specialist, you will provide Tier 1 / Tier 2 support for end users across hardware, software, access, and collaboration tools. You will troubleshoot incidents, fulfill service requests, and support onboarding/offboarding activities. This role is hands-on and customer-facing, requiring strong technical fundamentals, excellent communication skills, and a disciplined approach to ticket handling and service quality. You will work closely with Digital Workplace, Security, and Infrastructure teams to escalate issues appropriately and help drive resolution.
 
What You’ll Do
Provide end-user support for IT incidents and service requests (Tier 1 / Tier 2).
Troubleshoot issues across laptops/desktops, mobile devices, conferencing systems, VPN, and core business applications.
Support user account and access requests (e.g., MFA resets, group access, application access), in alignment with established policies.
Manage onboarding/offboarding support activities, including device provisioning and access setup.
Maintain accurate and complete documentation in the ITSM platform (ticket notes, status updates, resolution details).
Ensure strong customer communication: provide timely updates and follow-up until closure.
Escalate issues to the appropriate resolver teams with clear troubleshooting context and impact.
Support device lifecycle processes: deployment, inventory updates, refresh, and returns.
Contribute to knowledge base documentation and self-service improvements.
Identify recurring issues and suggest automation or process improvements to reduce ticket volume.
 
What We’re Looking For
2–4 years of experience in IT support, service desk, or end-user computing roles.
Strong troubleshooting skills across Windows and macOS environments.
Familiarity with identity and endpoint tools (e.g., Google Workspace, Okta/Azure AD, Intune, JAMF, VPN clients).
Experience working in an ITSM tool such as ServiceNow or Jira Service Management.
Strong customer service mindset with clear written and verbal communication.
Ability to prioritize and manage multiple tickets effectively while meeting SLA expectations.
Comfort supporting both onsite and remote users.
Understanding of ITIL fundamentals (incident, request, escalation, knowledge management).
A process-driven mindset and attention to detail.