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It Support Technician Jobs in Gilroy, CA (NOW HIRING)

IT Support Technician

San Jose, CA

$25.25 - $34.50/hr

One of our direct client is urgently looking for an IT Support Technician @ San Jose, CA Job Title: IT Support Technician Location: San Jose, CA Duration: 3 to 6 Months Description: Job Summary The ...

IT Support Technician

San Jose, CA

$25.25 - $34.50/hr

One of our direct client is urgently looking for IT Support Technician @ San Jose, CA Job Title: IT Support Technician Location: San Jose, CA Duration: 6 Months Job Summary The Corporate IT Services ...

IT Support Technician

Salinas, CA

$23 - $31.75/hr

Our services include: * IT Management * Consulting Services * Cybersecurity & Business Continuity ... Desktop Support Technician or equivalent (similar experience in other technologies will be ...

IT Support Technician

San Jose, CA · On-site

$117.50K - $176.50K/yr

Viasat IT Support Technician One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years ...

IT Support

San Jose, CA · On-site

$25.25 - $34.50/hr

IT Support Tekberry is looking for a highly qualified and motivated individual to work with our ... to more senior technicians for resolution. Core Duties: * Provide first line of response to ...

IT Support

Campbell, CA · On-site

$25 - $34.25/hr

We are looking for an IT Support Volunteer to assist with technical needs such as troubleshooting email or software issues, maintaining digital systems, supporting virtual meetings, and helping ...

Jr. IT Tech Support

San Jose, CA · On-site

$25.25 - $34.50/hr

Job Title: Jr. IT Tech Support Contract Period: 1 year Work location: 3655 North 1st Street, San ... IT technicians are expected to display good interpersonal skills as they will interact with ...

As an Executive IT Support Technician, you will be the dedicated technical resource for Archer's leadership team. You will provide rapid-response, "white-glove" IT support, ensuring that our ...

IT Support Intern - San Jose, California We are looking for an Intern who reports to the IT Support Manager US, who will actively support employees, and who will identify AI opportunities to leverage ...

IT Support Intern - San Jose, California We are looking for an Intern who reports to the IT Support Manager US, who will actively support employees, and who will identify AI opportunities to leverage ...

IT Support Intern

San Jose, CA · On-site

$32 - $34/hr

Description IT Support Intern - San Jose, California We are looking for an Intern who reports to the IT Support Manager US, who will actively support employees, and who will identify AI opportunities ...

IT Support Intern

San Jose, CA · On-site

$32 - $34/hr

IT Support Intern - San Jose, California We are looking for an Intern who reports to the IT Support Manager US, who will actively support employees, and who will identify AI opportunities to leverage ...

Executive IT Support

San Jose, CA · On-site

$115K - $125K/yr

As an Executive IT Support Technician, you will be the dedicated technical resource for Archer's leadership team. You will provide rapid-response, "white-glove" IT support, ensuring that our ...

Executive IT Support

San Jose, CA · On-site

$115K - $125K/yr

As an Executive IT Support Technician, you will be the dedicated technical resource for Archer's leadership team. You will provide rapid-response, "white-glove" IT support, ensuring that our ...

Work with IT Service Center and other IT groups to support issues with a high degree of responsiveness; provide efficient escalation of issues where appropriate to IT team members * Provide accurate ...

New

The role of the Sr. IT Support Specialist is to provide proficient support for all staff. The Sr. IT Support Specialist is responsible for logging incidents and service requests, resolving advanced ...

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It Support Technician information

See Gilroy, CA salary details

$15

$26

$39

How much do it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support technician in Gilroy, CA is $26.53, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $30.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

What are the most commonly searched types of It Support Technician jobs in Gilroy, CA? The most popular types of It Support Technician jobs in Gilroy, CA are:
What job categories do people searching It Support Technician jobs in Gilroy, CA look for? The top searched job categories for It Support Technician jobs in Gilroy, CA are:
What cities near Gilroy, CA are hiring for It Support Technician jobs? Cities near Gilroy, CA with the most It Support Technician job openings:
IT Support Technician

$25.25 - $34.50/hr

Other

Posted 13 days ago


Job description


One of our direct client is urgently looking for an IT Support Technician @ San Jose, CA
Job Title: IT Support Technician
Location: San Jose, CA
Duration: 3 to 6 Months
Description:
Job Summary
The Corporate IT Services requires a day-to-day IT Support Technician for ongoing support for Xperi. These required support services include but are not limited to: supporting day-to-day user incidents and requests and resolving issues; direct executive-level support; oversight of workstation management tools.
The IT Support Specialist will be responsible for supporting, servicing, implementing, lifecycle management, and daily operations for IT Corporate Services. This will include (but not limited to) direct user support, run book creation and modification, coordinate with other IT teams in the organization, service evaluation, day to day operations, lifecycle management planning and implementation, routine assessment, understanding the needs of the business, providing direct support for executive-level users and their support staff.
In addition, a successful candidate will have a firm understanding of IT methodology and solutions, be forward thinking, and be able to assist and collaborate with other members of the Corporate IT and Infrastructure team in support of those technologies. This will include (but not be limited to) Slack, Zoom, Office 365 technologies, Windows 10, MacOS, Linux, Azure, and others as required.
Accountabilities & Responsibilities:
Be self-motivated and able to work successfully with a team to achieve ambitious goals
Design, plan, and coordinate the implementation IT technologies in support of defined requirements generated by business and growth demands
Work with Tier I/II support desks by creating/updating support run books and working on escalations at the Tier III/IV level
Engage with vendors to resolve issues
Work with the business to understand requirements.
Utilize a framework for monitoring tools, escalating key issues, and ensure timely implementation of services.
Required Qualifications
BS. in Computer Science or equivalent experience
Minimum of three to five years directly related work experience
5 or more years of technical experience, including at least 3 years in
Microsoft Server
Office 365
Endpoint management
Workstation deployment
Networking
Desired Qualifications
2 years technical experience with multi-factor authentication
Application support experience with Zoom, Box, Azure
Knowledge of current workstation hardware and standards
Other Desired Qualifications
Certifications in MCSE
Fundamental networking knowledge and experience
Core fundamental and working knowledge of TCP/IP, DNS and Certificate Services
Must have excellent written and verbal communication skills and be able to:
Read, analyze, and interpret common technical journals
Document procedures that conform to a prescribed style and format
Present information to management
Strong analytical skills required

Redolent logo

About Redolent

Sourced by ZipRecruiter

Redolent, a dynamic and rapidly expanding company committed to excellence in software solutions, where success is fueled by a combination of technical expertise and efficient management practices. Our solutions create a measurable delta in our clients’ productivity and profitability, contributing to their growth and success.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Jose, CA, US

Year founded

2008

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