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It Support Help Desk Jobs in Nevada (NOW HIRING)

WOCS - Wendy's

IT Help Desk Analyst

Las Vegas, NV · On-site

This position is for an IT Field Tech of a restaurant franchise that assists in installing and ... Support users and restaurant locations (our customers) via the phone, remotely accessing user ...

WOCS - Wendy's

IT Help Desk Analyst

Las Vegas, NV

$20 - $25/hr

This position is for an IT Field Tech of a restaurant franchise that assists in installing and ... Support users and restaurant locations (our customers) via the phone, remotely accessing user ...

AGS LLC

IT Support Technician II

Las Vegas, NV · On-site

$20.75 - $28.25/hr

Experience in a help desk setting * Windows OS Management * Active Directory Account Administration * Desktop and client management through tools such as SCCM, Dell KACE, GFI Lansweeper * IT Asset ...

AGS LLC

IT Support Technician II

Las Vegas, NV · On-site

$20.75 - $28.25/hr

Experience in a help desk setting * Windows OS Management * Active Directory Account Administration * Desktop and client management through tools such as SCCM, Dell KACE, GFI Lansweeper * IT Asset ...

AGS

IT Support Technician II

Las Vegas, NV · On-site

$20.50 - $28.25/hr

Experience in a help desk setting * Windows OS Management * Active Directory Account Administration * Desktop and client management through tools such as SCCM, Dell KACE, GFI Lansweeper * IT Asset ...

Desert IT Solutions

Be Seen First

IT Technician

Las Vegas, NV · On-site

$50K - $70K/yr

Completion of day-to-day help desk support requests and assigned projects that require interaction ... Minimum of 2 years in a customer service role within an IT support team. * Thorough knowledge of ...

Wynn Resorts

Specialist - IT Support

Las Vegas, NV · On-site

Demonstrated experience in a customer service role within an IT support team. * Strong MS Office ... The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during ...

Link Technologies

IT Support

Las Vegas, NV

$20.50 - $28.25/hr

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for IT Support to join our team. Key Tasks: Perform imaging, testing, and deployment of iPads ...

Link Technologies

IT Support Engineer

Las Vegas, NV

What You'll Do Helpdesk & End-User Support * Serve as the primary on-site IT resource at HQ ... Maintain the Jira Service Desk queue and resolve tickets within established SLAs * Troubleshoot and ...

Link Technologies

IT Support Engineer

Las Vegas, NV · On-site

What You'll Do Helpdesk & End-User Support Serve as the primary on-site IT resource at HQ ... Desk queue and resolve tickets within established SLAs Troubleshoot and diagnose laptops, mobile ...

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It Support Help Desk information

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How much do it support help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support help desk in Nevada is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Help Desk professional, and why are they important?

To thrive as an IT Support Help Desk professional, you need a solid understanding of computer hardware, software, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills ensure timely resolution of technical problems, minimize downtime, and improve overall user satisfaction within an organization.

What are some common challenges faced by IT Support Help Desk professionals and how can they be managed?

IT Support Help Desk professionals often face challenges such as handling high volumes of support requests, managing users with varying levels of technical knowledge, and troubleshooting a wide range of hardware and software issues. To manage these challenges, it’s important to develop strong communication skills, prioritize tasks effectively, and stay up-to-date with the latest technology trends. Many organizations provide knowledge bases and ticketing systems that help streamline workflows and facilitate collaboration with other IT team members.

What are IT Support Help Desk professionals?

IT Support Help Desk professionals are specialists who assist users with technical issues related to computers, software, hardware, and network systems. They serve as the first point of contact for troubleshooting problems, providing guidance, and resolving common technical issues either remotely or in person. These professionals document user problems, escalate complex issues to higher-level technicians, and ensure that technology resources run smoothly for organizations. Their work is crucial to maintaining productivity and minimizing downtime in any business environment.

What is the difference between It Support Help Desk vs Network Technician?

AspectIt Support Help DeskNetwork Technician
CertificationsCompTIA A+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, officeNetwork labs, server rooms, on-site
Primary ResponsibilitiesTroubleshooting user issues, software supportConfiguring networks, maintaining hardware
Industry UsageIT support, customer serviceNetworking, infrastructure

While both roles support IT operations, the It Support Help Desk primarily handles user issues and software troubleshooting, often remotely. In contrast, a Network Technician focuses on configuring and maintaining network hardware and infrastructure, usually on-site. Both roles require technical certifications and are essential in IT support and networking environments.

What are popular job titles related to It Support Help Desk jobs in Nevada? For It Support Help Desk jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching It Support Help Desk jobs in Nevada look for? The top searched job categories for It Support Help Desk jobs in Nevada are:
What cities in Nevada are hiring for It Support Help Desk jobs? Cities in Nevada with the most It Support Help Desk job openings:
It Support Help Desk jobs near you
Infographic showing various It Support Help Desk job openings in Nevada as of May 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $49,035 per year, or $23.6 per hour.

IT Help Desk Specialist/Tier I Support

CONNECTIONS HOUSING

Las Vegas, NV

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Position: IT Help Desk Specialist/Tier I Support

Summary

Join our dynamic and expanding IT team to deliver exceptional customer service and technical support to our employees. As an IT Help Desk Specialist/Tier I Support, you will address and resolve Tier I IT-related issues and requests, document and track issues for timely resolution, support hardware, software, and network deployments, assist with IT equipment setup and configuration, and escalate cases as necessary.

Responsibilities:

  • Respond to and resolve Tier I IT-related issues and requests from staff via phone, email, chat, or ticketing system.
  • Document and track issues to ensure timely resolution and follow up with users.
  • Support hardware, software, and network deployments at the end-user level, including installation, configuration, troubleshooting, and maintenance of IT equipment and peripherals.
  • Assist with the setup and configuration of IT equipment for new hires, transfers, and terminations.
  • Identify cases for escalation and communicate with Tier II and Tier III support teams as needed.
  • Provide basic training and guidance to users on IT policies, procedures, and best practices.
  • Maintain inventory of IT equipment and supplies.
  • Perform other duties as assigned by the IT Manager or Supervisor.

If you are passionate about IT support and thrive in a fast-paced, team-oriented environment, we encourage you to apply and become a valued member of our IT team.

Benefits

401K, Major Medical, Dental, and Vision, PTO, and Paid Holidays

Job Type: Full-time. Monday-Friday, 6:00am-3:00pm, 

Hourly: $17.00 to $19.00.

Requirements:

  • Preferred one year of experience in IT help desk or technical support role.
  • Strong knowledge of Windows operating systems, Microsoft Office 365 applications, and common IT tools and software.
  • Excellent customer service, communication, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Ability to prioritize and manage multiple tasks and deadlines.
  • Ability to lift and move IT equipment up to 50 lbs.
  • Certification in CompTIA A+, Network+, or Security+ is a plus.

Apply