ZipRecruiter

Log In

1

It Support Analyst Jobs in Silver Spring, MD (NOW HIRING)

Cymertek

IT Support Specialist

Annapolis Junction, MD · On-site

SIMILAR CAREER TITLES Help Desk Technician, Technical Support Analyst, Desktop Support Specialist, Systems Support Specialist, Network Support Technician, IT Technician, User Support Specialist ...

Aplaro Ltd

Technology Support Analyst

Washington, DC · On-site

$65 - $90/hr

The Technology Support Analyst provides technology support to the local office for areas including software, hardware, infrastructure, network services, mobile and remote services, audio visual ...

New

IT TECHNICAL ANALYST

IT Technical Analyst

Rockville, MD · On-site

$65 - $90/hr

Opportunity Overview W e have an immediate opening for an IT Technical Analyst to join our team at ... Support endpoint domain migrations, equipment replacements, and infrastructure maintenance

New

Spaark

IT Support

Falls Church, VA · On-site

$65 - $80/hr

Information Technology As IT Support at SPAARK, you will support the Mission Integration Records Management Division staff under the PFPA. * The contractor shall be responsible for coordinating with ...

New

Nightwing

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

... customer environment supporting analysts and business continuity of the customer mission ... IT Helpdesk support. - 3+ years MacOS and iOS experience. - Good problem solving skills - Must be ...

Nwis

IT Support Services

Arlington, VA

$77K - $163K/yr

... customer environment supporting analysts and business continuity of the customer mission ... IT Helpdesk support. - 3+ years MacOS and iOS experience. - Good problem solving skills - Must be ...

Nightwing

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

... customer environment supporting analysts and business continuity of the customer mission ... IT Helpdesk support. - 3+ years MacOS and iOS experience. - Good problem solving skills - Must be ...

Nwis

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

... customer environment supporting analysts and business continuity of the customer mission ... IT Helpdesk support. - 3+ years MacOS and iOS experience. - Good problem solving skills - Must be ...

Global Strategy Group

IT Support Engineer

Washington, DC · On-site

$65 - $80/hr

Strong troubleshooting and analytical problem-solving abilities. * Experience supporting Microsoft ... Experience with IT service management platforms and ticketing systems. * Demonstrated curiosity and ...

Global Strategy Group

IT Support Engineer

Washington, DC · On-site

Strong troubleshooting and analytical problem-solving abilities. * Experience supporting Microsoft ... Experience with IT service management platforms and ticketing systems. * Demonstrated curiosity and ...

previous pagenext page

Showing results 21-40

All JobsIt Support Analyst JobsIt Support Analyst Jobs in Silver Spring, MD

It Support Analyst information

See Silver Spring, MD salary details

$15

$28

$46

How much do it support analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for it support analyst in Silver Spring, MD is $29.00, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $32.55 per hour, depending on experience, location, and employer.

What is an IT Support Analyst?

IT Support Analysts are professionals who provide technical assistance and support to individuals or organizations using computer systems, software, and hardware. They diagnose and resolve technical issues, help with troubleshooting, and guide users through step-by-step solutions. Their responsibilities often include installing and configuring systems, responding to service requests, and maintaining system reliability to ensure smooth business operations.

What are some common challenges faced by IT Support Analysts and how can they be overcome?

IT Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's essential to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, empathetic communication. Continual learning about new technologies and proactive collaboration with team members also help in addressing issues more efficiently and providing high-quality support.

What are the key skills and qualifications needed to thrive as an IT Support Analyst, and why are they important?

To thrive as an IT Support Analyst, you need a solid understanding of computer systems, troubleshooting, and networking, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies ensure quick resolution of IT problems, minimize downtime, and provide excellent support to end-users.

What is the difference between It Support Analyst vs Network Support Technician?

It Support AnalystNetwork Support Technician
Provides technical support for hardware, software, and user issuesFocuses on maintaining and troubleshooting network infrastructure
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires Cisco CCNA or network-specific certifications
Works in office, help desk, or remote support environmentsPrimarily works on network hardware, routers, switches, and servers
Supports end-users and internal staffSupports network systems and connectivity for organizations

While both roles involve technical support, the It Support Analyst handles a broad range of IT issues across hardware and software, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap but differ mainly in focus and certifications required.

How much does an IT support analyst earn?

An IT support analyst's average salary varies by experience and location but typically ranges from $40,000 to $70,000 annually. Entry-level roles may start around $35,000, while experienced analysts with certifications like CompTIA or Microsoft can earn over $80,000. Salaries are also influenced by the size of the organization and the complexity of the support environment.

Is IT hard to be an IT support analyst?

Being an IT support analyst involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems, which requires problem-solving skills and technical knowledge. While it can be challenging at times, gaining certifications like CompTIA A+ and developing strong communication skills can help manage the workload and improve proficiency.

What are popular job titles related to It Support Analyst jobs in Silver Spring, MD?

For It Support Analyst jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching It Support Analyst jobs in Silver Spring, MD look for?

The top searched job categories for It Support Analyst jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for It Support Analyst jobs?

Cities near Silver Spring, MD with the most It Support Analyst job openings:

It Support Analyst jobs near you
Infographic showing various It Support Analyst job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $60,316 per year, or $29 per hour.

IT Support Specialist

Cymertek

Annapolis Junction, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

IT Support Specialist
LOCATION
Annapolis Junction, MD 20701
CLEARANCE
TS/SCI Full Poly (Please note this position requires full U.S. Citizenship)
KEY SUMMARY
Are you passionate about technology and driven to solve challenges? We are seeking an IT Support Specialist to join our dynamic team and play a critical role in ensuring seamless technology operations. In this position, you will provide hands-on support to end-users, troubleshoot technical issues, and contribute to maintaining a secure and efficient IT environment. If you have a knack for problem-solving, a customer-first attitude, and a commitment to staying ahead in the ever-evolving world of technology, we'd love to hear from you!
*** Please note that our job openings are dynamic and can open or close quickly (much faster than we can publish). If you do not see an opening you are looking for, know that we see almost all types of positons. We strive to keep our listings up to date, but please consider submitting your current resume. Our team will work with you to identify the most recent opportunities that align with your skillset and career goals. We look forward to you joining our family. ***
SIMILAR CAREER TITLES
Help Desk Technician, Technical Support Analyst, Desktop Support Specialist, Systems Support Specialist, Network Support Technician, IT Technician, User Support Specialist, Application Support Analyst, Technical Support Specialist, IT Help Desk Analyst, IT Service Desk Specialist, etc.
DEGREE (Level Desired)
Bachelor's Degree
DEGREE (Focus)
Information Technology, Computer Science, Network Administration, Cybersecurity, Information Systems, Computer Engineering, Software Development, Data Science, Systems Administration, Telecommunications, Cloud Computing, etc.
ALTERNATE EXPERIENCE
General comment on degrees: Most contracts allow additional experience (4-5 years) in lieu of a Bachelor's Degree. Some contracts give 4-5 years experience credit for a Bachelor's Degree. Some contracts give 2 years experience credit for a Master's Degree. We will work with you to find the right fit.
POSITION RESPONSIBILITIES
  • Ability to troubleshoot hardware issues
  • Strong communication skills
  • Availability for flexible work hours
  • Knowledge of common software
  • Understanding of networking basics
  • Ability to prioritize tasks

REQUIRED SKILLS
  • Proficiency with operating systems
  • Familiarity with remote support tools
  • Ability to document technical issues
  • Strong problem-solving skills
  • Basic scripting knowledge
  • Proficiency in system configuration

DESIRED SKILLS
  • Knowledge of cybersecurity principles
  • Experience with cloud platforms
  • Ability to manage virtual environments
  • Familiarity with DevOps practices
  • Exposure to ITIL frameworks
  • Knowledge of emerging technologies

PLUG IN to CYMERTEK - And design your future...
YOUR FOREVER CAREER STARTS HERE
Are you looking for more than just a job? Join a company where employees are treated like family, and your career is built to last. We are a growing small business and a trusted federal contractor offering full scope consulting services in information technology, cybersecurity, and analyst workforce development.
At our company, you come first. We're committed to creating an environment where you'll thrive professionally and personally. We provide meaningful, challenging work using cutting-edge technologies while investing in your growth and success. With direct access to company leadership, a laid-back and inclusive atmosphere, and exceptional work-life balance, you'll feel valued every day.
We also believe in taking care of our family - both yours and ours. Our benefits are phenomenal, family-friendly, and designed with your well-being in mind. From employee and family events to career-long support, we create a community you'll never want to leave.
Ready to make your next move the best one? Join us and experience the difference.
BENEFITS
  • Excellent Salaries
  • Flexible Work Schedule
  • Cafeteria Style Benefits
  • 10% - 401k Matching (Vested Immediately)
  • Additional 401k Profit Sharing
  • 30 days Paid Leave/Holiday (No Use or Lose!)
  • The day off for your birthday
  • Medical/Dental/Vision - 100% employee coverage. ($1200 allowance - or a bonus)
  • HSA/FSA
  • AFLAC
  • Long Term/Short Term Disability - 100% employee coverage. No cost to you.
  • Life Insurance - 100% employee coverage. No cost to you.
  • Additional Discretionary Life Insurance
  • Paid Training
  • No long, wordy reviews with tons of paperwork!!!
  • Referral bonus program with recurring annual payments

HOW TO APPLY
Email us atjobs@cymertek.comor apply today:www.cymertek.com
Want to see what our employees think? Clickhere .
EQUAL OPPORTUNITY EMPLOYER STATEMENT
Cymertek is proud to be an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We embrace and celebrate differences in our employees, recognizing that a diverse workforce enhances our creativity, innovation, and overall success. At Cymertek, employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We believe in creating an environment where all individuals are treated with respect and dignity, and where opportunities for professional growth and advancement are accessible to everyone, regardless of background or identity.

Apply