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It Support Agent Jobs (NOW HIRING)

SRS Acquiom

IT Support Technician

Denver, CO · On-site

$31.25 - $36.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

For loan and credit transactions, we provide independent Administrative Agent, Collateral Agent ... The IT Support team is responsible for all areas of internal desktop and cloud app support ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...

BEYOND IT SUPPORT LLC

IT Support Specialist

Aurora, CO · On-site

$50K - $60K/yr

Basic Functions: * IT Support relating to technical issues involving Microsoft's core business applications and operating systems. * Onsite and Help Desk user support, this position involves some ...

Mountain Education Charter High School

IT Support

Cleveland, GA · On-site

$18.50 - $25.25/hr

Position Type: Technology/IT Support Date Posted: 7/6/2026 Location: Stephens Campus Closing Date: 08/05/2026 The perfect Mountain Education employee: * has a heart for at-risk and wounded students ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

Ecentria

IT Support Specialist

Aurora, IL · Hybrid

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Description OpticsPlanet, Inc. is seeking a 1st Tier IT Support Specialist (Hybrid) . You will be ... Experience with scripting processes and working with AI agent prompts is a plus. This is a hybrid ...

Ecentria

IT Support Specialist

Aurora, IL · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Type Full-time Description OpticsPlanet, Inc. is seeking a 1st Tier IT Support Specialist ... Experience with scripting processes and working with AI agent prompts is a plus. This is a hybrid ...

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

IT Support Technician Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time Cherry Bekaert Recruiting & Staffing is partnering with an innovative international organization ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

mcw

IT Support Tech

Orlando, FL · On-site

$20 - $27.50/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

Rho Technologies

IT Support Lead

New York, NY · On-site

$90K - $130K/yr

  • Medical

  • PTO

About the Role Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, ...

mcw

IT Support Tech

Orlando, FL

$20 - $27.50/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Bellwether Technology

IT Support Specialist

New Orleans, LA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We deliver strategic IT support that helps our clients operate efficiently and grow with confidence. Our employee-centric culture is the foundation of our success and has earned Bellwether ...

Digitek Software, Inc.

IT Support

Harrisburg, PA · On-site

$21.25 - $29.25/hr

Harrisburg, PA The client is seeking an experienced IT Contractor with a minimum of 2 years' experience performing technical work in information technology security and support fields. This is a ...

Brown Group Companies

IT Support Tech

Ridgeland, MS

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...

Trifecta Services Company

IT Support

Charlotte, NC

Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the demolition and environmental space ...

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It Support Agent information

See salary details

$10

$19

$30

How much do it support agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for it support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between It Support Agent vs Help Desk Technician?

It Support AgentHelp Desk Technician
Provides technical support for hardware, software, and network issuesHandles user inquiries, troubleshooting, and resolving IT problems
Typically works on-site or remotely with end-usersPrimarily assists end-users via phone, email, or remote access
Requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+

Both roles focus on supporting end-users with IT issues, often requiring similar certifications and working in similar environments. The main difference lies in scope: It Support Agents may handle broader technical issues, while Help Desk Technicians focus more on user support and troubleshooting. Both positions are essential in IT support teams and often overlap in daily tasks.

Is IT hard to get an IT support agent job?

Getting an IT support agent job can vary in difficulty depending on the candidate's technical skills, certifications like CompTIA A+ or Network+, and experience with troubleshooting hardware and software. Entry-level positions are often accessible to those with basic IT knowledge, but more competitive roles may require additional skills or certifications.

What qualifications do I need for an IT support agent?

An IT support agent typically needs a high school diploma or equivalent, with many employers preferring an associate's or bachelor's degree in computer science, information technology, or related fields. Relevant skills include knowledge of operating systems, hardware, software troubleshooting, and customer service, often supported by certifications such as CompTIA A+ or Network+. Strong communication skills and the ability to work in a team are also important.
More about It Support Agent jobs

What states have the most It Support Agent jobs?

States with the most job openings for It Support Agent jobs include:

What job categories do people searching It Support Agent jobs look for?

The top searched job categories for It Support Agent jobs are:

It Support Agent jobs near you
Infographic showing various It Support Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

IT Support

Technical and Engineering - Quest Staffing Services

Moorpark, CA

$22.25 - $30.50/hr

Full-time

Re-posted 28 days ago

Job description

IT Support Job Description:

We are seeking a dependable and service-oriented IT Support Technician (Tier 1) to provide day-to-day technical support to employees across our organization. This role is the first point of contact for IT related issues and plays a critical role in keeping our operations running smoothly.

You will handle help desk requests, troubleshoot hardware and software issues, and escalate more complex problems to the IT Administrator. This is an excellent opportunity for someone early in their IT career who wants hands-on experience in a professional, fast-paced environment with room to grow.

Primary Duties and Responsibilities

• Troubleshooting & Technical Support:

Diagnose and resolve hardware, software, and network-related issues in a timely and professional manner. Serve as the first point of contact for technical support requests, providing responsive help desk assistance to end users.

• System Maintenance & Monitoring:

Perform routine system updates, patch management, and proactive monitoring to ensure optimal system performance and reliability.

• Installation & Configuration:

Set up, configure, and deploy computers, printers, mobile devices, and required software applications. Ensure all equipment is properly installed, tested, and ready for end-user productivity.

• User Account & Security Management:

Manage user accounts, permissions, and access controls in alignment with company policies. Support the implementation and maintenance of security measures to protect systems, networks, and data.

• Infrastructure Support:

Assist in maintaining Windows desktop and server environments, as well as supporting core networking components to ensure stable connectivity and performance.

Required Skills and Qualifications Technical Skills:

• Working knowledge of Windows operating systems (desktop and server environments)

• Familiarity with Microsoft 365 and Active Directory

• Experience with hardware troubleshooting and device configuration

• Ability to create and diligently maintain clear documentation for IT procedures

Soft Skills:

• A positive, helpful attitude and strong customer focus

• Ability to manage multiple tasks and prioritize effectively

• Excellent problem-solving and analytical abilities

• Clear verbal and written communication skills

• Patience and professionalism when assisting users of varying technical skill levels

• Strong organizational skills and attention to detail

Optional/Preferred Skills

• Experience working in a manufacturing environment

• Understanding of basic networking concepts (TCP/IP, DNS, DHCP)

• Relevant certifications: (CompTIA A+, Microsoft, Cisco, Network+, etc.)

Education and/or experience:

• Education: An associate degree or specialized IT training programs.

• Experience: 1–3 years of experience in IT support, help desk, or similar role.

Physical Requirements:

• Good Eyesight visual acuity test required periodically

• Ability to lift up to 50 lbs.

Distinguishing Characteristics: The above statements are intended to describe the general nature and level of work being performed they are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.