Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
Quick apply
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
$20.25 - $28/hr
The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...
$20.25 - $28/hr
The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...
Be Seen First
New Orleans, LA · On-site
We deliver strategic IT support that helps our clients operate efficiently and grow with confidence. Our employee-centric culture is the foundation of our success and has earned Bellwether ...
Quick apply
Be Seen First
New Orleans, LA · On-site
We deliver strategic IT support that helps our clients operate efficiently and grow with confidence. Our employee-centric culture is the foundation of our success and has earned Bellwether ...
Ridgeland, MS · On-site
$18.75 - $25.50/hr
The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...
Ridgeland, MS · On-site
$18.75 - $25.50/hr
The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...
Ridgeland, MS · On-site
$18.75 - $25.50/hr
The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...
Ridgeland, MS · On-site
$18.75 - $25.50/hr
The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...
Champaign, IL · On-site
$43K - $47K/yr
To serve administration, faculty, and staff with IT support. Position Summary: This position administers various systems throughout the school, including FACTS SIS and the website, as needed. This ...
Quick apply
Champaign, IL · On-site
$43K - $47K/yr
To serve administration, faculty, and staff with IT support. Position Summary: This position administers various systems throughout the school, including FACTS SIS and the website, as needed. This ...
Reston, VA · On-site
$22.25 - $30.75/hr
Required Experience * IT professional with 2-5 years of experience in IT Support functions. * Strong willingness to record and document tasks, events, and incidents. * Experience in installation ...
Reston, VA · On-site
$22.25 - $30.75/hr
Required Experience * IT professional with 2-5 years of experience in IT Support functions. * Strong willingness to record and document tasks, events, and incidents. * Experience in installation ...
Annapolis Junction, MD · On-site
$30.44 - $41.18/hr
Step into a role where your technical talent directly supports nationallevel operations. As a Help Desk Technician IV with GDIT, youll be part of an elite IT team ensuring our customers stay ...
Annapolis Junction, MD · On-site
$30.44 - $41.18/hr
Step into a role where your technical talent directly supports nationallevel operations. As a Help Desk Technician IV with GDIT, youll be part of an elite IT team ensuring our customers stay ...
Albuquerque, NM · On-site
As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...
Albuquerque, NM · On-site
As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...
Memphis, TN · On-site
Job Title: IT Support Analyst Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future. Job ...
Memphis, TN · On-site
Job Title: IT Support Analyst Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future. Job ...
Tucson, AZ · On-site
$20.25 - $28/hr
The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...
Tucson, AZ · On-site
$20.25 - $28/hr
The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...
San Francisco, CA · On-site
$60 - $90/hr
About the role We're looking for an IT Support Engineer based out of our San Francisco office. This is a hybrid role - 4 days per week on-site and one day working from home. What You'll Do * Device ...
San Francisco, CA · On-site
$60 - $90/hr
About the role We're looking for an IT Support Engineer based out of our San Francisco office. This is a hybrid role - 4 days per week on-site and one day working from home. What You'll Do * Device ...
Saint Cloud, MN · On-site
$22 - $24/hr
IT Support - Applications Support SpecialistCompany OverviewSpee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in ...
New
Quick apply
Saint Cloud, MN · On-site
$22 - $24/hr
IT Support - Applications Support SpecialistCompany OverviewSpee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in ...
New
Nashville, TN · On-site
The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role ...
Nashville, TN · On-site
The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role ...
New York, NY · Hybrid
IT Support Engineer - FinTech Investment Banking Location: New York City Work Model: Hybrid (4 days in office, 1 days remote) Position Financial Technology Partners ("FT Partners") is seeking an ...
New York, NY · Hybrid
IT Support Engineer - FinTech Investment Banking Location: New York City Work Model: Hybrid (4 days in office, 1 days remote) Position Financial Technology Partners ("FT Partners") is seeking an ...
Atlanta, GA · On-site
ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...
Atlanta, GA · On-site
ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...
San Francisco, CA · On-site
About the role We're looking for an IT Support Engineer based out of our San Francisco office. This is a hybrid role - 4 days per week on-site and one day working from home. What You'll Do * Device ...
San Francisco, CA · On-site
About the role We're looking for an IT Support Engineer based out of our San Francisco office. This is a hybrid role - 4 days per week on-site and one day working from home. What You'll Do * Device ...
$28.84 - $31.25/hr
Basic understanding of IT Helpdesk operations, network equipment, or server maintenance. * Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle management.
$28.84 - $31.25/hr
Basic understanding of IT Helpdesk operations, network equipment, or server maintenance. * Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle management.
Austin, TX · On-site
We are seeking an IT Support Lead to oversee our support operations, lead the IT support team, and ensure efficient issue resolution while delivering exceptional service. Key Responsibilities: * Team ...
Austin, TX · On-site
We are seeking an IT Support Lead to oversee our support operations, lead the IT support team, and ensure efficient issue resolution while delivering exceptional service. Key Responsibilities: * Team ...
$28.84 - $31.25/hr
Basic understanding of IT Helpdesk operations, network equipment, or server maintenance. * Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle management.
$28.84 - $31.25/hr
Basic understanding of IT Helpdesk operations, network equipment, or server maintenance. * Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle management.
$10.82 - $12.63
5% of jobs
$12.63 - $14.44
13% of jobs
$15.26 is the 25th percentile. Wages below this are outliers.
$14.44 - $16.26
16% of jobs
The median wage is $17.66 / hr.
$16.26 - $18.07
21% of jobs
$18.07 - $19.89
18% of jobs
$20.47 is the 75th percentile. Wages above this are outliers.
$19.89 - $21.70
7% of jobs
$21.70 - $23.51
7% of jobs
$23.51 - $25.33
5% of jobs
$25.33 - $27.14
2% of jobs
$27.14 - $28.96
3% of jobs
$28.96 - $30.77
2% of jobs
$10
$19
$30
| It Support Agent | Help Desk Technician |
|---|---|
| Provides technical support for hardware, software, and network issues | Handles user inquiries, troubleshooting, and resolving IT problems |
| Typically works on-site or remotely with end-users | Primarily assists end-users via phone, email, or remote access |
| Requires certifications like CompTIA A+ or Network+ | Often requires similar certifications, such as CompTIA A+ |
Both roles focus on supporting end-users with IT issues, often requiring similar certifications and working in similar environments. The main difference lies in scope: It Support Agents may handle broader technical issues, while Help Desk Technicians focus more on user support and troubleshooting. Both positions are essential in IT support teams and often overlap in daily tasks.
States with the most job openings for It Support Agent jobs include:
The top searched job categories for It Support Agent jobs are:
$50K - $80K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
This role supports Image Tech clients through Level 1–2 helpdesk and field service work. Some support is remote, onsite visits are essential when hands-on troubleshooting is required.
Responsibilities
Provide Level 1–2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues
Support Microsoft 365, Windows OS, and basic Active Directory tasks
Troubleshoot networking and connectivity issues
Perform onsite service calls when necessary
Accurately document all work in the ticketing system
Deliver a consistent, professional client experience
Requirements
2–5+ years of IT support experience
Prior onsite/field IT experience
Strong customer service and communication skills
Ability to manage tickets independently
Valid driver’s license
Image Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.
