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It Support Agent Jobs (NOW HIRING)

Brown Group

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...

Bellwether Technology

IT Support Specialist

New Orleans, LA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We deliver strategic IT support that helps our clients operate efficiently and grow with confidence. Our employee-centric culture is the foundation of our success and has earned Bellwether ...

Norgate Technology

IT Support Analyst

Garden City, NY · On-site

Norgate Technology is seeking an IT Support Analyst to join their team. The role involves managing applications, liaising with consultants, aiding in database management, and providing technical ...

UnivEdge Consulting LLC

IT Support

Newport Beach, CA · On-site

$23 - $31.75/hr

* Minimum 7-10 years of desktop or IT support experience. * Minimum 5 years of direct executive support experience. * Ability to work independently with minimal supervision while maintaining a ...

MKS2 Technologies

IT Support Lead

Fort Liberty, NC

$150K - $157K/yr

The IT Support Lead provides leadership for IT operations, cybersecurity initiatives, Risk Management Framework (RMF) compliance, incident response, vulnerability management, and personnel management ...

Collabera

IT Support

Chandler, AZ · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day onsite in a week) Client Industry: Banking/Finance Duration: 18-24 Months Contract [Possibility of FTE ...

Robert Half

IT Support Manager

Madison, WI · On-site

$85K - $105K/yr

Robert Half is seeking an IT Support Manager to lead IT support and service delivery for our client in the Madison area. This role will manage a team of IT support professionals, serve as the primary ...

New

Kforce Technology Staffing

IT Support Technician

Pittsburgh, PA · On-site

$20 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Kforce has a client that is seeking an IT Support Technician in Pittsburgh, PA. Summary: We're looking for a customer-focused IT Support Technician to help maintain a stable and productive technology ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...

Robert Half

IT Support Manager

Middleton, WI · On-site

$40 - $47/hr

We are seeking an IT Support Services Manager to lead and modernize a growing IT support function. This is a hands-on leadership opportunity for someone who has successfully restructured, revitalized ...

Simons Foundation

Manager, IT Support

Manhattan, NY · On-site

The Manager, IT Support oversees IT support operations, delivers technical assistance, and leads the IT support team while driving process improvements and ensuring high levels of customer ...

Curant Health

IT Support Specialist

Smyrna, GA · On-site

  • Medical

  • PTO

The IT Support Specialist is responsible for providing support to internal employees and all ... Acts as a change agent, and communicator. Qualifications * Requires 3+ years' experience of ...

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All JobsIt Support Agent Jobs

It Support Agent information

See salary details

$10

$19

$30

How much do it support agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for it support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between It Support Agent vs Help Desk Technician?

It Support AgentHelp Desk Technician
Provides technical support for hardware, software, and network issuesHandles user inquiries, troubleshooting, and resolving IT problems
Typically works on-site or remotely with end-usersPrimarily assists end-users via phone, email, or remote access
Requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+

Both roles focus on supporting end-users with IT issues, often requiring similar certifications and working in similar environments. The main difference lies in scope: It Support Agents may handle broader technical issues, while Help Desk Technicians focus more on user support and troubleshooting. Both positions are essential in IT support teams and often overlap in daily tasks.

How much does remote IT support pay?

Remote IT support agents typically earn between $15 and $30 per hour, depending on experience, certifications, and the complexity of support provided. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA or Microsoft can earn higher wages. Salaries can also vary based on the employer and geographic location of the company, even for remote roles.

Is IT hard to get an IT support agent job?

Getting an IT support agent job can vary in difficulty depending on the candidate's technical skills, certifications like CompTIA A+ or Network+, and experience with troubleshooting hardware and software. Entry-level positions are often accessible to those with basic IT knowledge, but more competitive roles may require additional skills or certifications. Strong communication skills and familiarity with common tools like ticketing systems can also improve job prospects.

What qualifications do I need for an IT Support Agent?

An IT Support Agent typically needs a high school diploma or equivalent, with many employers preferring an associate's degree or relevant certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and networking, as well as good communication abilities, are essential for the role.
More about It Support Agent jobs

What states have the most It Support Agent jobs?

States with the most job openings for It Support Agent jobs include:

What job categories do people searching It Support Agent jobs look for?

The top searched job categories for It Support Agent jobs are:

It Support Agent jobs near you
Infographic showing various It Support Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

IT Support Tech

Brown Group

Ridgeland, MS • On-site

$18.75 - $25.50/hr

Full-time

Posted 4 days ago

Job description

We are seeking a dependable and customer-focused IT Support Technician to provide assistance to ensure the smooth operation of our organization's technology systems. The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational.
Job Summary: The IT Support Tech will assist the IT department in all aspects of networking, micro market installation and maintenance, firewall management, running network cable and electronic device support.
Essential Functions and Responsibilities:
  • Lives and models BROWN VALUES in everything we do.
  • Install Micro Markets:
    • Physically secure equipment in cabinets
    • Determine the best location for cameras and physically install security cameras to observe products and purchases.
    • Determine best network / internet connection available (customer provided/wireless.)
  • Technical Support for Brown Group Companies
    • Assist with smartphones and technical issues
    • Install, configure, maintain, and troubleshoot computers, laptops, monitors, printers, mobile devices, and other IT equipment.
    • Troubleshoot applications, software, and devices
  • Set up new user accounts, workstations, software, and equipment.
  • Report outstanding issues that are not resolved that day
  • Participate in all IT department projects as needed
  • Assist with software updates, system maintenance, backups, and security procedures.
  • Follow IT security policies and help protect company systems and data.

Physical Demands:
  • Able to lift 10 lbs. frequently and 40 lbs. intermittently
  • Able to bend, stoop and climb on an intermittent basis.
  • Must be able to stand, walk, and sit for prolonged periods of time.

Work Environment:
  • Position will work in various settings including office, industrial spaces, and breakrooms.
  • Exposed to cold, hot, and rainy conditions.
  • Significant time spent traveling to locations.

  • Valid driver's license and approved driving record.
  • 2-year associates degree a plus.
  • Strong written and verbal communication skills.
  • Knowledge of client/server infrastructure concepts, theories, and applications.
  • Experience with Microsoft Office 365 required
  • Windows 7 and 10 experience
  • IOS and android knowledgeable
  • Must use personal vehicle to travel to locations and will receive mileage reimbursement.
  • Understanding of network security and necessity
  • Knowledge of network cabling a plus

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