As our team continues to grow, we are seeking an IT Service Desk Technician to join our ... You will be the first point of contact for technical support, providing timely and effective ...
As our team continues to grow, we are seeking an IT Service Desk Technician to join our ... You will be the first point of contact for technical support, providing timely and effective ...
$22.30/hr
What IT Service Center contributes to Cardinal Health Information Technology oversees the effective ... Responsibilities * Provide technical support to the organizations internal/external users of ...
$22.30/hr
What IT Service Center contributes to Cardinal Health Information Technology oversees the effective ... Responsibilities * Provide technical support to the organizations internal/external users of ...
Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution ...
Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution ...
IT Service Specialist III
Neenah, WI · On-site
Position Summary The IT Service Specialist III serves as a senior member of the IT Service team, providing advanced technical support and administration for end-user hardware, software, systems, and ...
IT Service Specialist III
Neenah, WI · On-site
Position Summary The IT Service Specialist III serves as a senior member of the IT Service team, providing advanced technical support and administration for end-user hardware, software, systems, and ...
Manager, IT Service Delivery & Customer Experience
Portsmouth, NH · On-site
$95K - $110K/yr
Reporting to the Senior Director, IT, the Manager, IT Services & Customer Experience is accountable ... Experience managing third-party vendors and managed service providers * Demonstrated ability to ...
Manager, IT Service Delivery & Customer Experience
Portsmouth, NH · On-site
$95K - $110K/yr
Reporting to the Senior Director, IT, the Manager, IT Services & Customer Experience is accountable ... Experience managing third-party vendors and managed service providers * Demonstrated ability to ...
IT Project Engineer
Cleveland, OH · On-site
$80K - $120K/yr
We deliver comprehensive, modern IT services that drive real business outcomes ... We are a growth-focused Managed Service Provider (MSP) based in Cleveland, Ohio, and we take pride ...
IT Project Engineer
Cleveland, OH · On-site
$80K - $120K/yr
We deliver comprehensive, modern IT services that drive real business outcomes ... We are a growth-focused Managed Service Provider (MSP) based in Cleveland, Ohio, and we take pride ...
YASH provides a comprehensive portfolio of services and solutions that not only solve today's IT challenges but also address tomorrow's business priorities. The primary area of responsibility ...
YASH provides a comprehensive portfolio of services and solutions that not only solve today's IT challenges but also address tomorrow's business priorities. The primary area of responsibility ...
Analyst - IT Service Management
VA · On-site +1
General information Job Posting Title Analyst - IT Service Management Date Tuesday, June 30, 2026 ... Additionally, Maximus provides a variety of benefits to employees, including health insurance ...
Analyst - IT Service Management
VA · On-site +1
General information Job Posting Title Analyst - IT Service Management Date Tuesday, June 30, 2026 ... Additionally, Maximus provides a variety of benefits to employees, including health insurance ...
IT Service Desk
Orlando, FL · On-site
Dice is a recruiting company, and they are seeking an IT Service Desk Agent to provide front-line support to users. The role involves handling technical requests and resolving or escalating issues ...
IT Service Desk
Orlando, FL · On-site
Dice is a recruiting company, and they are seeking an IT Service Desk Agent to provide front-line support to users. The role involves handling technical requests and resolving or escalating issues ...
IT Service Desk Analyst
Boston, MA · On-site
What you'll do * Provide Tier 1 technical support to employees both in person and remotely ... Applied best practice IT Service Management processes in the delivery and support of IT services e ...
IT Service Desk Analyst
Boston, MA · On-site
What you'll do * Provide Tier 1 technical support to employees both in person and remotely ... Applied best practice IT Service Management processes in the delivery and support of IT services e ...
IT Service Delivery Lead
Winchester, VA · On-site
The IT Service Delivery Lead supports operational technologies, manages user accounts, and leads IT ... This role provides frontline end user support and works closely with the Systems Administrator to ...
IT Service Delivery Lead
Winchester, VA · On-site
The IT Service Delivery Lead supports operational technologies, manages user accounts, and leads IT ... This role provides frontline end user support and works closely with the Systems Administrator to ...
IT Service Support Analyst
Columbus, OH · On-site
$26.78 - $34.95/hr
Job Title: IT Service Support Analyst Department: Fisher College | Information Technology Services ... and providing excellent customer service to clients; performs upgrades and rebuilds user ...
IT Service Support Analyst
Columbus, OH · On-site
$26.78 - $34.95/hr
Job Title: IT Service Support Analyst Department: Fisher College | Information Technology Services ... and providing excellent customer service to clients; performs upgrades and rebuilds user ...
NATURE AND SCOPE The IT Service Desk Technician reports to the Manager, IT Service Desk and is responsible for providing efficient and professional IT equipment support to associates across all the ...
NATURE AND SCOPE The IT Service Desk Technician reports to the Manager, IT Service Desk and is responsible for providing efficient and professional IT equipment support to associates across all the ...
IT Service Desk Technician
Lansing, MI · Hybrid
$18/hr
Equipment to be Provided for work from home days. * 1-2 years of IT Service Desk experience Required * Job Summary: Under direct supervision, provides technical advice, guidance and formal or ...
IT Service Desk Technician
Lansing, MI · Hybrid
$18/hr
Equipment to be Provided for work from home days. * 1-2 years of IT Service Desk experience Required * Job Summary: Under direct supervision, provides technical advice, guidance and formal or ...
IT Service Desk
Columbus, NE · On-site
Provide on-site support to resolve problems, support requests and service inquiries. * Deliver and set up technology equipment including computers, printers and mobile devices. * Stay up to date with ...
IT Service Desk
Columbus, NE · On-site
Provide on-site support to resolve problems, support requests and service inquiries. * Deliver and set up technology equipment including computers, printers and mobile devices. * Stay up to date with ...
Lead the IT support team (including in-house Team and Managed Service Provider Team) to deliver high-quality, responsive, and efficient services. * Establish and enforce policies, procedures, and ...
Lead the IT support team (including in-house Team and Managed Service Provider Team) to deliver high-quality, responsive, and efficient services. * Establish and enforce policies, procedures, and ...
Project Manager II - IT Managed Services & Vendor Performance
Manhattan, NY · On-site
$108K - $128K/yr
Project Manager II - IT Managed Services & Vendor Performance Location: New York, NY Employment ... Facilitate meetings, working sessions, and communication between stakeholders and service providers.
Project Manager II - IT Managed Services & Vendor Performance
Manhattan, NY · On-site
$108K - $128K/yr
Project Manager II - IT Managed Services & Vendor Performance Location: New York, NY Employment ... Facilitate meetings, working sessions, and communication between stakeholders and service providers.
Associate Director, IT Service Management
Boston, MA · On-site
$161K - $180K/yr
We strive to create an inclusive, diverse, and equitable environment where we provide compassionate ... IT Service Management frameworks. * Act as the primary liaison with the larger Healthcare ...
Associate Director, IT Service Management
Boston, MA · On-site
$161K - $180K/yr
We strive to create an inclusive, diverse, and equitable environment where we provide compassionate ... IT Service Management frameworks. * Act as the primary liaison with the larger Healthcare ...
IT Service Specialist III
Neenah, WI · On-site
The IT Service Specialist III serves as a senior member of the IT Service team, providing advanced technical support and administration for end-user hardware, software, systems, and services across ...
IT Service Specialist III
Neenah, WI · On-site
The IT Service Specialist III serves as a senior member of the IT Service team, providing advanced technical support and administration for end-user hardware, software, systems, and services across ...
Manager, IT Service Delivery
Whittier, CA · On-site
$92K - $153K/yr
The Manager, IT Service Delivery is responsible for overseeing key functions within the IT ... providing concise updates to c-level executives and senior leaders Preferred Experience in the ...
Manager, IT Service Delivery
Whittier, CA · On-site
$92K - $153K/yr
The Manager, IT Service Delivery is responsible for overseeing key functions within the IT ... providing concise updates to c-level executives and senior leaders Preferred Experience in the ...
It Service Provider information
See salary details
$14.66 - $17.02
9% of jobs
$18.50 is the 25th percentile. Wages below this are outliers.
$17.02 - $19.38
25% of jobs
$19.38 - $21.74
10% of jobs
The median wage is $22.36 / hr.
$21.74 - $24.10
20% of jobs
$25.23 is the 75th percentile. Wages above this are outliers.
$24.10 - $26.46
22% of jobs
$26.46 - $28.82
2% of jobs
$28.82 - $31.18
7% of jobs
$31.18 - $33.54
1% of jobs
$33.54 - $35.90
1% of jobs
$35.90 - $38.26
1% of jobs
$38.26 - $40.63
1% of jobs
$14
$27
$40
How much do it service provider jobs pay per hour?
What hot tech job pays $775 000?
What is the difference between It Service Provider vs Network Administrator?
| Aspect | IT Service Provider | Network Administrator |
|---|---|---|
| Credentials | Varies; certifications like CompTIA, Cisco, Microsoft | Networking certifications such as CCNA, CompTIA Network+ |
| Work Environment | Multiple client sites or remote; service-based | Typically in an organization’s office or data center |
| Employer & Industry | IT service companies, managed service providers | Businesses, organizations with internal networks |
| Common Search/Comparison | Yes | Yes |
While both roles involve IT infrastructure, an IT Service Provider offers a range of services to multiple clients, focusing on support and solutions. A Network Administrator manages and maintains an organization’s internal network, ensuring connectivity and security. The roles overlap in networking skills and certifications but differ in scope and work environment.
What are the key skills and qualifications needed to thrive as an IT Service Provider, and why are they important?
Which 3 jobs will survive AI?
What is the highest paid IT job?
What is an IT Service Provider?
What jobs pay 4000 a week without a degree?
What are some common challenges IT Service Providers face when supporting multiple clients, and how can they effectively manage them?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
Job description
At NorthWinds Technology, we are a technology organization that offers a leading solution in the dental insurance industry, working with our Delta Dental dental insurance partners. Together, we are building innovative technology platforms that empower our owner companies to deliver exceptional service and remain industry leaders. We are a technology organization that offers a leading solution. This modern, cloud based technology platform is growing quickly with over 10 million lives under contract.
As our team continues to grow, we are seeking an IT Service Desk Technician to join our organization. This role offers the opportunity to work in a collaborative environment and contribute to the success of a fast-paced, forward-thinking company.
Position OverviewThe IT Service Desk Technician plays a critical role in ensuring smooth technology operations for our end users. You will be the first point of contact for technical support, providing timely and effective solutions to help employees accomplish their business tasks while providing legendary customer service. This position involves troubleshooting, problem resolution, and hands-on support at the desktop level.
Key Responsibilities- Respond to incoming help requests via phone and email in a professional and courteous manner.
- Document all relevant details, including user information, department, and nature of the issue.
- Build rapport with users and gather detailed information to diagnose problems effectively.
- Prioritize and manage support tickets; escalate issues to appropriate resources when necessary.
- Track and document the entire problem-solving process from initial report to resolution.
- Utilize diagnostic tools and online resources to troubleshoot and resolve issues.
- Install, configure, and upgrade hardware and software at the desktop level.
- Perform preventative maintenance on workstations, printers, and peripherals.
- Test and verify fixes to ensure complete resolution.
- Conduct post-resolution follow-ups and provide user education when needed.
- Analyze trends and recommend proactive solutions to prevent recurring issues.
- Develop user-friendly documentation, including help sheets and FAQs.
Participate in an on-call rotation to provide after-hours support as needed.
NorthWinds is a stable company with the financial backing of three major Delta Dental companies. Our employees like it here, and we know that because our turnover is low and engagement is high. The latest HR analysis on our benefits summarized below show NorthWinds in the 85-90th percentile for our overall Total Rewards package.
- Health, vision, dental and life insurance
- Short- and Long-term disability insurance paid entirely by NorthWinds
- Health Savings, Flexible Spending and Dependent Care Accounts
- Competitive hourly rate
- Short Term Incentive compensation/bonus opportunity
- 401(k) with 100% Employer match for the first 6% of income contributed (pre-tax or Roth)
- Profit sharing with discretionary contribution based on successful prior year results of NorthWinds (pre-tax)
We encourage owning your work life balance with a rich PTO allotment that includes accrued time, floating holidays, company holidays and time off for volunteering/community work.
This is a hybrid role based out of our client office in Roanoke, VA with some onsite responsibility.
If you want to be part of a growing organization that values innovation and collaboration and work in a supportive environment with opportunities for professional development, this may be the job for you. Your contributions in this role will have a real impact on the experience of our employees.
About Northwinds Technology Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Stevens Point, WI, US
Year founded
2019