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It Service Provider Jobs (NOW HIRING)

$22.30/hr

What IT Service Center contributes to Cardinal Health Information Technology oversees the effective ... Responsibilities * Provide technical support to the organizations internal/external users of ...

Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution ...

General information Job Posting Title Analyst - IT Service Management Date Tuesday, June 30, 2026 ... Additionally, Maximus provides a variety of benefits to employees, including health insurance ...

Dice is a recruiting company, and they are seeking an IT Service Desk Agent to provide front-line support to users. The role involves handling technical requests and resolving or escalating issues ...

What you'll do * Provide Tier 1 technical support to employees both in person and remotely ... Applied best practice IT Service Management processes in the delivery and support of IT services e ...

NATURE AND SCOPE The IT Service Desk Technician reports to the Manager, IT Service Desk and is responsible for providing efficient and professional IT equipment support to associates across all the ...

Equipment to be Provided for work from home days. * 1-2 years of IT Service Desk experience Required * Job Summary: Under direct supervision, provides technical advice, guidance and formal or ...

Provide on-site support to resolve problems, support requests and service inquiries. * Deliver and set up technology equipment including computers, printers and mobile devices. * Stay up to date with ...

The Manager, IT Service Delivery is responsible for overseeing key functions within the IT ... providing concise updates to c-level executives and senior leaders Preferred Experience in the ...

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It Service Provider information

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How much do it service provider jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for it service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What hot tech job pays $775 000?

High-level executive roles in the tech industry, such as Chief Technology Officer (CTO) or Chief Information Officer (CIO), can earn salaries around $775,000 or more annually. These positions typically require extensive experience, leadership skills, and often involve overseeing large teams and strategic technology decisions.

What is the difference between It Service Provider vs Network Administrator?

AspectIT Service ProviderNetwork Administrator
CredentialsVaries; certifications like CompTIA, Cisco, MicrosoftNetworking certifications such as CCNA, CompTIA Network+
Work EnvironmentMultiple client sites or remote; service-basedTypically in an organization’s office or data center
Employer & IndustryIT service companies, managed service providersBusinesses, organizations with internal networks
Common Search/ComparisonYesYes

While both roles involve IT infrastructure, an IT Service Provider offers a range of services to multiple clients, focusing on support and solutions. A Network Administrator manages and maintains an organization’s internal network, ensuring connectivity and security. The roles overlap in networking skills and certifications but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as an IT Service Provider, and why are they important?

To thrive as an IT Service Provider, you need a solid background in computer systems, networking, troubleshooting, and typically a degree in information technology or a related field. Familiarity with operating systems (such as Windows and Linux), ticketing systems, remote support tools, and certifications like CompTIA A+ or Microsoft Certified Professional are highly valued. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional providers apart. These skills ensure efficient resolution of technical issues, high client satisfaction, and reliable IT system performance.

Which 3 jobs will survive AI?

IT Service Providers will continue to be essential as they handle complex troubleshooting, system integration, and personalized support that AI cannot fully replicate. Jobs requiring critical thinking, customer interaction, and specialized certifications are more likely to endure, such as network administrators, cybersecurity specialists, and IT project managers.

What is the highest paid IT job?

The highest paid IT jobs are often executive roles such as Chief Information Officer (CIO) or Chief Technology Officer (CTO), with senior cybersecurity roles like Security Director or Chief Security Officer also commanding high salaries. These positions typically require extensive experience, advanced certifications, and leadership skills, and they often oversee large teams and strategic technology initiatives.

What is an IT Service Provider?

An IT Service Provider is a company or organization that delivers technology-related services and support to businesses or individuals. These services can include managing networks, maintaining hardware and software, providing cybersecurity, offering cloud solutions, and technical support. IT Service Providers help organizations ensure their technology systems run smoothly, securely, and efficiently. They can serve as an outsourced IT department for companies that do not have in-house expertise or supplement an existing IT team.

What jobs pay 4000 a week without a degree?

An IT service provider role typically does not pay $4,000 a week without specialized skills or certifications. However, high-paying tech-related jobs such as network administrators, cybersecurity consultants, or freelance IT consultants can reach or exceed this income level with experience, certifications like CompTIA or Cisco, and a strong client base. These roles often require technical knowledge, problem-solving skills, and the ability to work independently or in contract settings.

What are some common challenges IT Service Providers face when supporting multiple clients, and how can they effectively manage them?

IT Service Providers often juggle the needs of several clients, each with unique systems and requirements. Common challenges include prioritizing urgent support tickets, managing diverse technical environments, and ensuring consistent communication across all accounts. To manage these effectively, providers typically use robust ticketing systems, maintain clear documentation, and establish standardized procedures for incident response. Proactive communication and regular check-ins with clients also help address issues before they escalate, ensuring high levels of client satisfaction.
More about It Service Provider jobs
Infographic showing various It Service Provider job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.
IT Service Desk Technician

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Job description

About NorthWinds Technology

At NorthWinds Technology, we are a technology organization that offers a leading solution in the dental insurance industry, working with our Delta Dental dental insurance partners. Together, we are building innovative technology platforms that empower our owner companies to deliver exceptional service and remain industry leaders. We are a technology organization that offers a leading solution. This modern, cloud based technology platform is growing quickly with over 10 million lives under contract. 

As our team continues to grow, we are seeking an IT Service Desk Technician to join our organization. This role offers the opportunity to work in a collaborative environment and contribute to the success of a fast-paced, forward-thinking company.

Position Overview

The IT Service Desk Technician plays a critical role in ensuring smooth technology operations for our end users. You will be the first point of contact for technical support, providing timely and effective solutions to help employees accomplish their business tasks while providing legendary customer service. This position involves troubleshooting, problem resolution, and hands-on support at the desktop level.

Key Responsibilities
  • Respond to incoming help requests via phone and email in a professional and courteous manner.
  • Document all relevant details, including user information, department, and nature of the issue.
  • Build rapport with users and gather detailed information to diagnose problems effectively.
  • Prioritize and manage support tickets; escalate issues to appropriate resources when necessary.
  • Track and document the entire problem-solving process from initial report to resolution.
  • Utilize diagnostic tools and online resources to troubleshoot and resolve issues.
  • Install, configure, and upgrade hardware and software at the desktop level.
  • Perform preventative maintenance on workstations, printers, and peripherals.
  • Test and verify fixes to ensure complete resolution.
  • Conduct post-resolution follow-ups and provide user education when needed.
  • Analyze trends and recommend proactive solutions to prevent recurring issues.
  • Develop user-friendly documentation, including help sheets and FAQs.
  • Participate in an on-call rotation to provide after-hours support as needed.

    Why Join Us?

    NorthWinds is a stable company with the financial backing of three major Delta Dental companies. Our employees like it here, and we know that because our turnover is low and engagement is high. The latest HR analysis on our benefits summarized below show NorthWinds in the 85-90th percentile for our overall Total Rewards package. 

    • Health, vision, dental and life insurance
    • Short- and Long-term disability insurance paid entirely by NorthWinds
    • Health Savings, Flexible Spending and Dependent Care Accounts
    • Competitive hourly rate
    • Short Term Incentive compensation/bonus opportunity
    • 401(k) with 100% Employer match for the first 6% of income contributed (pre-tax or Roth)
    • Profit sharing with discretionary contribution based on successful prior year results of NorthWinds (pre-tax)

    We encourage owning your work life balance with a rich PTO allotment that includes accrued time, floating holidays, company holidays and time off for volunteering/community work.   

    This is a hybrid role based out of our client office in Roanoke, VA with some onsite responsibility.  

    If you want to be part of a growing organization that values innovation and collaboration and work in a supportive environment with opportunities for professional development, this may be the job for you. Your contributions in this role will have a real impact on the experience of our employees.