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It Service Provider Jobs (NOW HIRING)

$120 - $180/hr

This role ensures alignment between business objectives and IT services delivered by external providers, overseeing planning, budgeting, performance management, and audit compliance. Essential ...

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IT Performance Management SME

Mclean, VA · On-site +1

$96K - $117K/yr

Develop, refine, and assess Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and other performance measures used to evaluate IT service provider and integrator performance.

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Labcorp is seeking a Senior IT Service Technician to join our team in Phoenix, AZ. Work Location ...

IT Service Desk Lead

Lakewood, CO · On-site

$75K - $100K/yr

This role is responsible for managing day-to-day IT service desk operations, supporting employees ... Provide responsive and professional end-user support for hardware, software, access, connectivity ...

Join the innovative Information Technology team at Canyon Ranch as an IT Service Delivery Manager ... Manage relationships with third-party vendors, SaaS providers, hosting partners, and technology ...

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IT Service Technician

Waltham, MA · On-site

$28 - $35/hr

The IT Service Operations team provides world-class technical assistance and support for employees. As an IT Hardware Technician, you'll play a crucial role in imaging and deploying new end-user ...

Wurth Elektronik is a company that provides IT services, and they are seeking an IT Service Administrator to support end users with technical issues. The role involves troubleshooting basic computer ...

IT Service Desk

Indianapolis, IN · On-site

$22 - $24/hr

About the Role We are seeking a motivated IT Service Desk Technician to serve as a dependable ... Provide Level 1 phone support and deskside support across office and car wash locations Respond to ...

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IT Service Analyst

Tulsa, OK · Remote

$22.58/hr

Job Title: IT Service Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $22.58 Work ... Provide timely technical solutions to in-office and remote workforce regarding hardware and ...

The Engineer I, IT User Support provides responsive technical support and IT services to local and global users, ensuring reliable operation of hardware, software, network, and facility access ...

This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership ...

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It Service Provider information

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$14

$27

$40

How much do it service provider jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for it service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What is an IT service provider?

An IT Service Provider is a company or organization that delivers technology-related services and support to businesses or individuals. These services can include managing networks, maintaining hardware and software, providing cybersecurity, offering cloud solutions, and technical support. IT Service Providers help organizations ensure their technology systems run smoothly, securely, and efficiently. They can serve as an outsourced IT department for companies that do not have in-house expertise or supplement an existing IT team.

What are the key skills and qualifications needed to thrive as an IT service provider, and why are they important?

To thrive as an IT Service Provider, you need a solid background in computer systems, networking, troubleshooting, and typically a degree in information technology or a related field. Familiarity with operating systems (such as Windows and Linux), ticketing systems, remote support tools, and certifications like CompTIA A+ or Microsoft Certified Professional are highly valued. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional providers apart. These skills ensure efficient resolution of technical issues, high client satisfaction, and reliable IT system performance.

What are some common challenges IT service providers face when supporting multiple clients, and how can they effectively manage them?

IT Service Providers often juggle the needs of several clients, each with unique systems and requirements. Common challenges include prioritizing urgent support tickets, managing diverse technical environments, and ensuring consistent communication across all accounts. To manage these effectively, providers typically use robust ticketing systems, maintain clear documentation, and establish standardized procedures for incident response. Proactive communication and regular check-ins with clients also help address issues before they escalate, ensuring high levels of client satisfaction.

What is the difference between It Service Provider vs Network Administrator?

AspectIT Service ProviderNetwork Administrator
CredentialsVaries; certifications like CompTIA, Cisco, MicrosoftNetworking certifications such as CCNA, CompTIA Network+
Work EnvironmentMultiple client sites or remote; service-basedTypically in an organization’s office or data center
Employer & IndustryIT service companies, managed service providersBusinesses, organizations with internal networks
Common Search/ComparisonYesYes

While both roles involve IT infrastructure, an IT Service Provider offers a range of services to multiple clients, focusing on support and solutions. A Network Administrator manages and maintains an organization’s internal network, ensuring connectivity and security. The roles overlap in networking skills and certifications but differ in scope and work environment.

Which IT service provider job is the highest paid?

The highest-paid IT service provider roles are typically senior positions such as IT Director, Chief Information Officer (CIO), or Chief Technology Officer (CTO), with salaries often exceeding six figures. These roles require extensive experience, leadership skills, and often certifications like CISSP or PMP, and they oversee large IT teams and strategic planning.
More about It Service Provider jobs
Infographic showing various It Service Provider job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.

Manager - Cybersecurity (IT Planning)

Hyundai Motor Company

On-site

$120 - $180/hr

Other

Posted 3 days ago

New


Job description

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Responsible for leading the development and execution of enterprise IT strategic planning, governance, vendor management, and budget management processes. This role ensures alignment between business objectives and IT services delivered by external providers, overseeing planning, budgeting, performance management, and audit compliance.

Essential Functions:
  • Develop and maintain the enterprise IT strategic roadmap aligned with business and corporate objectives
  • Govern IT portfolio planning and prioritization, ensuring optimal allocation of resources for infrastructure and enterprise systems
  • Lead annual IT budgeting and forecasting, including cost optimization across vendor-delivered services
  • Facilitate IT governance boards to drive decision-making on priorities, risks, and investments
  • Manage business demand intake and translate requirements into structured IT plans within defined scope boundaries
  • Serve as the primary liaison with IT service provider to coordinate all IT activities between internal stakeholders and the external provider
  • Establish and manage vendor governance (SLAs, KPIs, performance reviews) to define measurable service expectations and regularly review provider performance against agreed targets
  • Monitor and report IT provider performance and collaborate on improvement actions as needed
  • Identify and mitigate risks across IT projects, vendor delivery, and compliance areas
  • Lead IT service provider audits covering performance, security, and contract adherence
  • Coordinate and response for internal and external IT audits
  • Ensure IT services meet security, regulatory, and corporate governance requirements while driving continuous improvement
  • Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
  • Meet all other requirements as assigned
Education:
  • Bachelor’s Degree in Computer Science or equivalent preferred
Related Experience:
  • 10 – 15 years job related experience preferred
  • 8+ years of experience in IT strategy, portfolio management desired
  • Experience managing third-party IT service providers
  • Familiarity with IT audit, risk management, and compliance framework (SOX, ISO27001, COBIT)
Training / Certification:
  • PMP (Project Management Professional), ITIL v4 Foundation or above preferred
Skills / Knowledge:
  • In-depth understanding of IT infrastructure, networking, and frameworks
  • Project management
  • Negotiation and contract oversight
Additional Information:

Position may require occasional travel (domestic or foreign). Flexibility in working hours to include weekends, holidays, and off shift. Position may require on-call duty or overtime due to overall responsibility.

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