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It Service Provider Jobs (NOW HIRING)

trimarkusa

IT Service Management

Mansfield, MA · On-site

The Expert IT Service Management reports to the Senior Director, IT Infrastructure * Located in ... Provide trend analysis on incidents, requests, changes, and platform usage to inform investment and ...

trimarkusa

IT Service Management

Mansfield, MA

The Expert IT Service Management reports to the Senior Director, IT Infrastructure * Located in ... Provide trend analysis on incidents, requests, changes, and platform usage to inform investment and ...

Just Solutions

IT Service Manager

Fairport, NY · Hybrid

$60K - $80K/yr

From network infrastructure and cloud solutions to security and system optimization, we provide end ... ABOUT THIS IT SERVICE MANAGER ROLE Role: Full-time IT Service Manager Location: Fairport, NY Pay ...

New

AAC

IT Service Manager

Vienna, VA

Oversees IT service delivery operations across contracted support teams, ensuring compliance with ... This role provides operational leadership, process governance, and continual service improvement.

SAFE Credit Union

IT Service Technician

Folsom, CA · On-site

$25.43 - $31.78/hr

Description IT Service Technician - Hourly Range: $25.43 - $31.78 Exact compensation may vary based ... Providing options for remote work and flexible scheduling. * Positive Company Culture : Fostering ...

SAFE Credit Union

IT Service Technician

Folsom, CA · On-site

IT Service Technician - Hourly Range: $25.43 - $31.78 Exact compensation may vary based on skill ... Providing options for remote work and flexible scheduling. * Positive Company Culture : Fostering ...

Frida

IT Service Delivery Specialist

Miami, FL · On-site

Partner with IT vendors and managed service providers to maintain established process and support IT initiatives. Onboarding & Training * Partner with the People team to continuously refine the IT x ...

Govcio LLC

IT Service Technician

Orlando, FL · On-site

$53K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Orlando, FL and will be an onsite position. All contract ...

Govcio LLC

IT Service Technician

Honolulu, HI · On-site

$53K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Honolulu, HI and will be an onsite position. All contract ...

Govcio LLC

IT Service Technician

Los Angeles, CA · On-site

$25.50/hr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Los Angeles, CA and will be an onsite position. All ...

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All JobsIt Service Provider Jobs

It Service Provider information

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$14

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$40

How much do it service provider jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for it service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What hot tech job pays $775 000?

High-level executive roles in the tech industry, such as Chief Technology Officer (CTO) or Chief Information Officer (CIO), can earn salaries around $775,000 or more annually. These positions typically require extensive experience, leadership skills, and often involve overseeing large teams and strategic technology decisions.

What is the difference between It Service Provider vs Network Administrator?

AspectIT Service ProviderNetwork Administrator
CredentialsVaries; certifications like CompTIA, Cisco, MicrosoftNetworking certifications such as CCNA, CompTIA Network+
Work EnvironmentMultiple client sites or remote; service-basedTypically in an organization’s office or data center
Employer & IndustryIT service companies, managed service providersBusinesses, organizations with internal networks
Common Search/ComparisonYesYes

While both roles involve IT infrastructure, an IT Service Provider offers a range of services to multiple clients, focusing on support and solutions. A Network Administrator manages and maintains an organization’s internal network, ensuring connectivity and security. The roles overlap in networking skills and certifications but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as an IT Service Provider, and why are they important?

To thrive as an IT Service Provider, you need a solid background in computer systems, networking, troubleshooting, and typically a degree in information technology or a related field. Familiarity with operating systems (such as Windows and Linux), ticketing systems, remote support tools, and certifications like CompTIA A+ or Microsoft Certified Professional are highly valued. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional providers apart. These skills ensure efficient resolution of technical issues, high client satisfaction, and reliable IT system performance.

Which 3 jobs will survive AI?

IT Service Providers will continue to be essential as they handle complex troubleshooting, system integration, and personalized support that AI cannot fully replicate. Jobs requiring critical thinking, customer interaction, and specialized certifications are more likely to endure, such as network administrators, cybersecurity specialists, and IT project managers.

What is the highest paid IT job?

The highest paid IT jobs are often executive roles such as Chief Information Officer (CIO) or Chief Technology Officer (CTO), with senior cybersecurity roles like Security Director or Chief Security Officer also commanding high salaries. These positions typically require extensive experience, advanced certifications, and leadership skills, and they often oversee large teams and strategic technology initiatives.

What is an IT Service Provider?

An IT Service Provider is a company or organization that delivers technology-related services and support to businesses or individuals. These services can include managing networks, maintaining hardware and software, providing cybersecurity, offering cloud solutions, and technical support. IT Service Providers help organizations ensure their technology systems run smoothly, securely, and efficiently. They can serve as an outsourced IT department for companies that do not have in-house expertise or supplement an existing IT team.

What jobs pay 4000 a week without a degree?

An IT service provider role typically does not pay $4,000 a week without specialized skills or certifications. However, high-paying tech-related jobs such as network administrators, cybersecurity consultants, or freelance IT consultants can reach or exceed this income level with experience, certifications like CompTIA or Cisco, and a strong client base. These roles often require technical knowledge, problem-solving skills, and the ability to work independently or in contract settings.

What are some common challenges IT Service Providers face when supporting multiple clients, and how can they effectively manage them?

IT Service Providers often juggle the needs of several clients, each with unique systems and requirements. Common challenges include prioritizing urgent support tickets, managing diverse technical environments, and ensuring consistent communication across all accounts. To manage these effectively, providers typically use robust ticketing systems, maintain clear documentation, and establish standardized procedures for incident response. Proactive communication and regular check-ins with clients also help address issues before they escalate, ensuring high levels of client satisfaction.
More about It Service Provider jobs
What job categories do people searching It Service Provider jobs look for? The top searched job categories for It Service Provider jobs are:
It Service Provider jobs near you
Infographic showing various It Service Provider job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.
IT Service Provider Management Analyst Sr

IT Service Provider Management Analyst Sr

UnityPoint Health

West Des Moines, IA • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 13 days ago

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 357 frontline employees who took The Breakroom Quiz

302nd of 880 rated healthcare providers

Job description

Overview
UnityPoint Health is looking for an IT Service Provider Management Analyst Senior to join our team! This role ensures effective oversight and continuous improvement of IT service provider relationships. Key responsibilities include analyzing performance data, maintaining governance documentation, and delivering reports to IT leadership. The role collaborates with internal stakeholders and service providers to uphold contractual obligations and advance operational excellence across the department.
Hours: Monday-Friday 8am-5pm
Location: Remote - applicants must reside within the UPH footprint of Iowa, Illinois, or Wisconsin.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Strategy:
  • Support the Sr. Director and IT leadership in implementing strategies for service provider performance management and continuous improvement.
  • Contribute data-driven insights to inform sourcing and governance strategies.

Operational Excellence:
  • Collect and validate IT Service Provider performance data against contractual commitments.
  • Track service quality trends and highlight deviations from expected performance.
  • Maintain accurate records of service provider performance and escalation outcomes.
  • Provide analysis to support continuous improvement discussions with IT Service Providers.
  • Assist in managing escalations by gathering root cause information and tracking resolution progress.

MSP Governance & Oversight:
  • Develop and maintain dashboards, scorecards, and reports for IT leadership and governance forums.
  • Assist in analyzing costs, quality, and service delivery data to identify areas for improvement.
  • Support preparation of materials for Quarterly Business Reviews (QBRs) and performance briefings.
  • Ensure data used in reporting is complete, accurate, and consistent with organizational standards.
  • Track and maintain the Deliverable and Obligations (D&O) tracking mechanism and process

Resource & Financial Management:
  • Assist in analyzing financial and resource data related to service provider performance.
  • Support cost analysis and reporting to identify opportunities for optimization.
  • Collect and validate invoice details and support financial reporting.

Process & Document Management:
  • Maintain contract files, governance records, and service provider documentation in the IT Governance Library.
  • Assist in creating process documentation, templates, and tools to standardize service provider management practices.
  • Ensure documentation of escalations, resolutions, and improvement actions are accurate and current.
  • Draft contract changes per technology requests in accordance with UnityPoint Sourcing standards.

Relationship Support:
  • Provide coordination and analytical support for service provider governance forums and meetings.
  • Assist in tracking and following up on action items with service providers and internal stakeholders.
  • Support contract changes and renewals.
  • Educate UnityPoint IT members on IT Service Provider operational obligations and manage issues related to the contract.

Qualifications
Education:
  • Bachelor's degree required; equivalent education and work experience will be accepted only if previous experience applies to specific systems.

Experience:
  • At least five years of experience in IT operations, financial analysis, or resource management including experience with Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and performance reporting.
  • Foundational knowledge of IT Service Management (ITSM), outsourcing, or vendor governance practices.

Knowledge/Skills:
  • Strong organizational and documentation skills.
  • Ability to work independently and as part of a team.
  • Strong communication and collaboration abilities, especially with IT leadership and Finance teams.
  • Strong written and verbal communication skills, including the ability to prepare clear reports for leadership.
  • Proficiency with financial reporting tools, dashboards, and visualization platforms (e.g., Excel, Power BI).
  • Strong analytical skills and detailed knowledge of performance measures and the impact on organizational performance.
  • Proficiency with reporting tools, dashboards, and visualization platforms (e.g., Excel, Tableau, Power BI, ServiceNow).
  • Familiarity with contract management concepts.
  • Project Management and negotiation skills.

What UnityPoint Health employees say

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About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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