TEAM Services Group ("TEAM") is a national provider of home and personal care services and ... The IT Service Desk Technician II provides advanced technical support across a hybrid enterprise ...
TEAM Services Group ("TEAM") is a national provider of home and personal care services and ... The IT Service Desk Technician II provides advanced technical support across a hybrid enterprise ...
IT Service Technician
Corbin, KY · On-site
$53K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Corbin, KY and will be an onsite position. All contract ...
IT Service Technician
Corbin, KY · On-site
$53K/yr
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Corbin, KY and will be an onsite position. All contract ...
IT Service Desk Technician
Pittsburgh, PA · On-site
This versatile resource is responsible for providing end-to-end technical support across the IT Service Desk, Desktop Support, Video Teleconferencing (VTC), and Mobile Device (iPhone), and ...
IT Service Desk Technician
Pittsburgh, PA · On-site
This versatile resource is responsible for providing end-to-end technical support across the IT Service Desk, Desktop Support, Video Teleconferencing (VTC), and Mobile Device (iPhone), and ...
Information Technology Management
Salt Lake City, UT · On-site
$85K - $110K/yr
University Information Technology (UIT) , the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared ...
Information Technology Management
Salt Lake City, UT · On-site
$85K - $110K/yr
University Information Technology (UIT) , the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared ...
Information Technology Management
Campus, IL · On-site
$85K - $110K/yr
University Information Technology (UIT) , the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared ...
Information Technology Management
Campus, IL · On-site
$85K - $110K/yr
University Information Technology (UIT) , the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared ...
IT Service Desk Analyst
Boston, MA · On-site
What you'll do * Provide Tier 1 technical support to employees both in person and remotely ... Applied best practice IT Service Management processes in the delivery and support of IT services e ...
IT Service Desk Analyst
Boston, MA · On-site
What you'll do * Provide Tier 1 technical support to employees both in person and remotely ... Applied best practice IT Service Management processes in the delivery and support of IT services e ...
IT Service Desk Manager Apply now Job no: 514361 Work type: Staff Location: Denton Categories ... The department focuses on providing reliable, responsive, and user-centered support while ...
IT Service Desk Manager Apply now Job no: 514361 Work type: Staff Location: Denton Categories ... The department focuses on providing reliable, responsive, and user-centered support while ...
Our specially trained staff works hand-in-hand with physicians to provide the right products and ... Service Desk Tech Level 3 Department: Information Technology Reports to: IT Service Desk Manager ...
Our specially trained staff works hand-in-hand with physicians to provide the right products and ... Service Desk Tech Level 3 Department: Information Technology Reports to: IT Service Desk Manager ...
IT Service Delivery Manager
Ithaca, NY · On-site
$100K - $135K/yr
Who We Are Xtensys is a rapidly growing managed service provider delivering innovative technology ... We are seeking an experienced IT Service Delivery Manager to support our continued growth and ...
IT Service Delivery Manager
Ithaca, NY · On-site
$100K - $135K/yr
Who We Are Xtensys is a rapidly growing managed service provider delivering innovative technology ... We are seeking an experienced IT Service Delivery Manager to support our continued growth and ...
The Manager, IT Service Delivery is responsible for overseeing key functions within the IT department that ensure the delivery of high-quality service to end users.
New
The Manager, IT Service Delivery is responsible for overseeing key functions within the IT department that ensure the delivery of high-quality service to end users.
New
Training and Advancement Opportunities Why This Job CMC provides an excellent opportunity to learn ... What You'll Do * Lead daily IT service delivery operations for assigned site(s), ensuring ...
Training and Advancement Opportunities Why This Job CMC provides an excellent opportunity to learn ... What You'll Do * Lead daily IT service delivery operations for assigned site(s), ensuring ...
Manager, IT Service Desk
Cypress, CA · On-site
$115K - $125K/yr
Hybrid provides its expertise and fully vertical operations capability - design, merchandising ... Manage and development of IT Service Desk team and key vendor relationships * Be the main point of ...
Quick apply
Manager, IT Service Desk
Cypress, CA · On-site
$115K - $125K/yr
Hybrid provides its expertise and fully vertical operations capability - design, merchandising ... Manage and development of IT Service Desk team and key vendor relationships * Be the main point of ...
IT Service Desk Manager
Denton, TX · On-site
$51K/yr
Title: IT Service Desk Manager Employee Classification: IT Service Desk Manager Campus: University ... The department focuses on providing reliable, responsive, and user-centered support while ...
IT Service Desk Manager
Denton, TX · On-site
$51K/yr
Title: IT Service Desk Manager Employee Classification: IT Service Desk Manager Campus: University ... The department focuses on providing reliable, responsive, and user-centered support while ...
Director, IT, Security & Compliance
Wayne, PA · On-site
$165K - $185K/yr
This includes overseeing the relationship with the company's managed IT service provider, ensuring the security and reliability of IT systems, and leading the company's compliance efforts under ...
Director, IT, Security & Compliance
Wayne, PA · On-site
$165K - $185K/yr
This includes overseeing the relationship with the company's managed IT service provider, ensuring the security and reliability of IT systems, and leading the company's compliance efforts under ...
Partner with Enterprise Systems, Infrastructure, Cybersecurity, and third-party providers to align ... in IT end-user support/service desk operations, including experience leading or supervising a ...
Partner with Enterprise Systems, Infrastructure, Cybersecurity, and third-party providers to align ... in IT end-user support/service desk operations, including experience leading or supervising a ...
... • Provide training and guidance on ITSM procedures Required Skills & Experience • Experience with IT Change, Incident, and Problem Management • Knowledge of ServiceNow platform and ITSM ...
Quick apply
... • Provide training and guidance on ITSM procedures Required Skills & Experience • Experience with IT Change, Incident, and Problem Management • Knowledge of ServiceNow platform and ITSM ...
Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution ...
Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution ...
IT Service Specialist III
Neenah, WI · On-site
Position Summary The IT Service Specialist III serves as a senior member of the IT Service team, providing advanced technical support and administration for end-user hardware, software, systems, and ...
IT Service Specialist III
Neenah, WI · On-site
Position Summary The IT Service Specialist III serves as a senior member of the IT Service team, providing advanced technical support and administration for end-user hardware, software, systems, and ...
IT Service Desk Manager
Hawthorne, CA · On-site
Provide guidance to junior IT staff and service desk personnel * Act as an escalation point for complex technical issues * Foster a customer-focused IT culture * 10+ years of experience in ...
IT Service Desk Manager
Hawthorne, CA · On-site
Provide guidance to junior IT staff and service desk personnel * Act as an escalation point for complex technical issues * Foster a customer-focused IT culture * 10+ years of experience in ...
Manager, IT Service Delivery & Customer Experience
Portsmouth, NH · On-site
$95K - $110K/yr
Reporting to the Senior Director, IT, the Manager, IT Services & Customer Experience is accountable ... Experience managing third-party vendors and managed service providers * Demonstrated ability to ...
Manager, IT Service Delivery & Customer Experience
Portsmouth, NH · On-site
$95K - $110K/yr
Reporting to the Senior Director, IT, the Manager, IT Services & Customer Experience is accountable ... Experience managing third-party vendors and managed service providers * Demonstrated ability to ...
It Service Provider information
See salary details
$14.66 - $17.02
9% of jobs
$18.50 is the 25th percentile. Wages below this are outliers.
$17.02 - $19.38
25% of jobs
$19.38 - $21.74
10% of jobs
The median wage is $22.36 / hr.
$21.74 - $24.10
20% of jobs
$25.23 is the 75th percentile. Wages above this are outliers.
$24.10 - $26.46
22% of jobs
$26.46 - $28.82
2% of jobs
$28.82 - $31.18
7% of jobs
$31.18 - $33.54
1% of jobs
$33.54 - $35.90
1% of jobs
$35.90 - $38.26
1% of jobs
$38.26 - $40.63
1% of jobs
$14
$27
$40
How much do it service provider jobs pay per hour?
What hot tech job pays $775 000?
What is the difference between It Service Provider vs Network Administrator?
| Aspect | IT Service Provider | Network Administrator |
|---|---|---|
| Credentials | Varies; certifications like CompTIA, Cisco, Microsoft | Networking certifications such as CCNA, CompTIA Network+ |
| Work Environment | Multiple client sites or remote; service-based | Typically in an organization’s office or data center |
| Employer & Industry | IT service companies, managed service providers | Businesses, organizations with internal networks |
| Common Search/Comparison | Yes | Yes |
While both roles involve IT infrastructure, an IT Service Provider offers a range of services to multiple clients, focusing on support and solutions. A Network Administrator manages and maintains an organization’s internal network, ensuring connectivity and security. The roles overlap in networking skills and certifications but differ in scope and work environment.
What are the key skills and qualifications needed to thrive as an IT Service Provider, and why are they important?
Which 3 jobs will survive AI?
What is the highest paid IT job?
What is an IT Service Provider?
What jobs pay 4000 a week without a degree?
What are some common challenges IT Service Providers face when supporting multiple clients, and how can they effectively manage them?

Other
Medical, Dental, Vision, Retirement
Posted 8 days ago
Job description
24 Hour Home Care is part of the TEAM Services Group family of companies. As a shared Talent Acquisition function, we are proud to support TEAM's recruiting efforts by helping to attract exceptional talent across the organization.
TEAM Services Group ("TEAM") is a national provider of home and personal care services and household employment solutions supporting the known caregiver model, which allows families and individuals with disabilities the freedom to choose the caregivers and service providers working with them in their homes.
TEAM is a mission-driven company serving over 110,000 clients and employing over 130,000 caregivers across all 50 states. We operate in a large and growing market and have grown nearly 40% annually since inception through our relentless focus on delivering best-in-class client experience. TEAM is led by a high-performing team passionate about improving access to home-based care in America.
The Role:
The IT Service Desk Technician II provides advanced technical support across a hybrid enterprise environment, serving as the primary escalation point for complex service desk issues involving Microsoft 365, Entra ID, Intune, Active Directory, networking, endpoint management, and IT service management. This role partners with end users, IT teams, vendors, and managed service providers to resolve technical issues, improve support processes, and deliver reliable, secure, and responsive IT services across the organization.
Primary Responsibilities
- Provide Tier II technical support by troubleshooting escalated incidents involving user accounts, endpoints, applications, Microsoft 365, identity management, and network connectivity.
- Administer and support enterprise technologies including Microsoft 365, Entra ID, Active Directory, Intune, and Jira (or similar ITSM platforms), ensuring efficient service request management and user lifecycle support.
- Diagnose and resolve networking and Zero Trust Network Access (ZTNA) issues, including VPN connectivity, DNS, DHCP, firewall rules, Wi-Fi, and LAN/WAN connectivity.
- Maintain accurate documentation, follow ITSM and change management processes, contribute to knowledge base articles, and identify opportunities to improve service delivery and operational efficiency.
- Collaborate with senior IT staff, vendors, and managed service providers to resolve complex technical issues, support onboarding and offboarding activities, and maintain secure, reliable IT operations.
This is a hybrid position, with travel to headquarters or brand locations 2-3x per month.
What You Bring to the Table:
Qualifications
- Associate degree, technical certification, or equivalent hands-on experience required.
- 5+ years of experience in service desk, desktop support, or IT operations.
- Hands-on experience supporting Microsoft 365, Entra ID, Active Directory, Intune, and enterprise endpoint management.
- Strong understanding of IT service management (ITSM), networking fundamentals, and Zero Trust Network Access (ZTNA) concepts.
- Experience with Jira and the ability to manage ticket workflows, documentation, and reporting.
- Experience with PowerShell, NinjaOne, CoreView, macOS support, or similar enterprise administration tools preferred.
Skills
- Technical troubleshooting
- Microsoft 365 administration
- Identity and access management
- Networking fundamentals
- ITSM and ticket management
- Customer service
- Communication
- Process improvement
What We Bring to the Table:
- Comprehensive benefits package, including health, dental, vision, 401K, just to name a few!
- Wellness Program, Learning and Professional Development Program
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
By completing this application, you are providing consent to receiving text messages from 24 Hour Come Care and associated vendors at the phone numbers provided. Message and data rates may apply.
For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).