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It Service Provider Jobs (NOW HIRING)

Govcio LLC

IT Service Technician

San Francisco, CA · On-site

$25.50/hr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All ...

Govcio LLC

IT Service Technician

San Francisco, CA · On-site

$25.50/hr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All ...

Govcio LLC

IT Service Technician

Tucson, AZ · On-site

$53.04K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Tucson, AZ and will be an onsite position. All contract ...

TEKsystems

It Service Desk Technician

Boston, MA · On-site

$36 - $38/hr

The IT service desk technician will be actively involved in the daily operations of the IT support ... Other daily activities include tracking hardware and software inventory and providing stakeholder ...

Govcio LLC

IT Service Technician

San Francisco, CA · On-site

$25.50/hr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All ...

Guild

IT Service Desk Technician

San Diego, CA · On-site

$27 - $30/hr

Our goal is to provide affordable home financing for our customers, utilizing the best terms ... Position Summary The IT Service Desk Technician plays an important role in the organization by ...

IE Corp.

IT Service & Project Manager

Price, UT · On-site

$89.20K - $105.50K/yr

We provide custom-engineered, packaged equipment to industrial markets. We specialize in designing ... Reporting directly to the IT Director, we are currently seeking a IT Service & Project Manager to ...

TEKsystems

It Service Desk Technician

Boston, MA · On-site

$36 - $38/hr

The IT service desk technician will be actively involved in the daily operations of the IT support ... Other daily activities include tracking hardware and software inventory and providing stakeholder ...

City of Olathe

IT Service Desk Intern

Olathe, KS

$15.50 - $16.50/hr

Our IT Service Desk Interns have exposure to various IT functions while learning from experienced ... If you are passionate about technology, end-user support, and providing world class customer ...

VDart

IT Service Management (ITSM)

Saint Louis, MO · On-site

IT Service Management (ITSM) VDart is an emerging global information technology staffing provider with expertise in Enterprise Resource Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud, Analytics ...

Plexus Corp

IT Service Delivery Lead

Neenah, WI · On-site

$85.10K - $127.70K/yr

The IT Service Delivery Lead ensures the effective delivery of IT operational services that support ... It provides leadership and direction to team "Work Planners" to manage dependencies and ensure ...

New

Pella Corporation

IT Service Desk

Medford, WI

Weather Shield is seeking an IT Service Desk to lead our technical support team in providing excellent customer service and resolve staff technical issues. You should have both a solid technical ...

Pioneer Technology

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IT Service Desk Analyst

Chattanooga, TN · On-site

$39K - $59K/yr

This position is responsible for providing first and second level support and resolution for intricate technical issues. The IT Service Desk Analyst serves as a phone and email contact for assisting ...

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It Service Provider information

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$14

$27

$40

How much do it service provider jobs pay per hour?

As of May 28, 2026, the average hourly pay for it service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Service Provider, and why are they important?

To thrive as an IT Service Provider, you need a solid background in computer systems, networking, troubleshooting, and typically a degree in information technology or a related field. Familiarity with operating systems (such as Windows and Linux), ticketing systems, remote support tools, and certifications like CompTIA A+ or Microsoft Certified Professional are highly valued. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional providers apart. These skills ensure efficient resolution of technical issues, high client satisfaction, and reliable IT system performance.

What are some common challenges IT Service Providers face when supporting multiple clients, and how can they effectively manage them?

IT Service Providers often juggle the needs of several clients, each with unique systems and requirements. Common challenges include prioritizing urgent support tickets, managing diverse technical environments, and ensuring consistent communication across all accounts. To manage these effectively, providers typically use robust ticketing systems, maintain clear documentation, and establish standardized procedures for incident response. Proactive communication and regular check-ins with clients also help address issues before they escalate, ensuring high levels of client satisfaction.

What is an IT Service Provider?

An IT Service Provider is a company or organization that delivers technology-related services and support to businesses or individuals. These services can include managing networks, maintaining hardware and software, providing cybersecurity, offering cloud solutions, and technical support. IT Service Providers help organizations ensure their technology systems run smoothly, securely, and efficiently. They can serve as an outsourced IT department for companies that do not have in-house expertise or supplement an existing IT team.

What is the difference between It Service Provider vs Network Administrator?

AspectIT Service ProviderNetwork Administrator
CredentialsVaries; certifications like CompTIA, Cisco, MicrosoftNetworking certifications such as CCNA, CompTIA Network+
Work EnvironmentMultiple client sites or remote; service-basedTypically in an organization’s office or data center
Employer & IndustryIT service companies, managed service providersBusinesses, organizations with internal networks
Common Search/ComparisonYesYes

While both roles involve IT infrastructure, an IT Service Provider offers a range of services to multiple clients, focusing on support and solutions. A Network Administrator manages and maintains an organization’s internal network, ensuring connectivity and security. The roles overlap in networking skills and certifications but differ in scope and work environment.

More about It Service Provider jobs
What job categories do people searching It Service Provider jobs look for? The top searched job categories for It Service Provider jobs are:
It Service Provider jobs near you
Infographic showing various It Service Provider job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.

IT Service Technician

Govcio LLC

San Francisco, CA • On-site

$25.50/hr

Full-time

Posted yesterday

GovCIO rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

111th of 204 rated it services

Job description

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage.
Responsibilities
The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:
  • Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
  • Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
  • Recommend systems modifications to reduce user problems.
  • Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
  • Install operating system patches, upgrades etc. via SCCM Software Center
  • Provide remote support services for telework/home users.
    • Help ensure user applications work over VPN and/or Citrix.
  • Manage user relocation requests
  • Ensure devices are properly encrypted.
  • Local On-Site Cabling
  • Provide on-site support for enterprise groups such as the network and security operation centers.
    • Restart network equipment, including switches and routers as directed by enterprise networking.
    • Replace defective network equipment.
  • Wireless Services
    • Assist users with mobile communication devices.
    • Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
  • Asset Inventory Support
    • Assist with physical inventory as needed.
    • Assist with receiving and receipting property.
  • Disposal Preparation Support
    • Process computer equipment for disposal.
    • Ensure disposal policies are properly employed.
    • Ensure all devices are fully wiped of information before leaving the facility.
  • Video Conferencing and Audio/Video O&M
    • Troubleshoot system problems.
    • Work with support staff for remote troubleshooting and repairs.
    • Assist in setting up presentation devices and video conferencing units.
  • Support pre/post application releases.
  • Gather analyze, and report end-user support trends.
  • Answer Service Desk calls and assist users when call volumes are unusually high.
  • Other duties as assigned.

Qualifications
Required Skills and Experience
  • High School with 0-2 years (or commensurate experience)
  • US Citizen
  • High degree of technical proficiency
  • Excellent problem-solving skills and analytical abilities

Preferred Skills and Experience
  • Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role
  • Certification in Microsoft Operating Systems
  • Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
  • CompTIA Network+
  • CompTIA A+
  • CompTIA Server+
  • CompTIA Security+

Clearance Required:
Must be able to obtain and hold a Public Trust Clearance.
Posted Salary Range
USD $25.50 - USD $25.50 /Hr.

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