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It Service Provider Jobs (NOW HIRING)

Govcio LLC

IT Service Technician

Oakland Park, FL · On-site

$53K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Oakland Park, FL and will be an onsite position. All ...

Certis Biologicals

Manager of IT Services

Columbia, MD · On-site

$120 - $170/hr

... service delivery oversight, infrastructure, cybersecurity, vendor management, project execution, and ensuring the effective delivery of MKI-provided IT services in accordance with established ...

Newcastle

IT Service Improvement Engineer

Cobalt, CT · Hybrid

Job Posting Title IT Service Improvement Engineer Salary Band Grade: MP2 About the Role As the ... As a technical specialist within the Service Improvement team, you will provide expertise and ...

Coeur Mining

Lead, IT Service Delivery

Chicago, IL · On-site

$98K - $117K/yr

Responsibilities include overseeing conference room A/V systems, providing white-glove support to ... Lead day-to-day IT Service Management (ITSM) execution across Corporate Offices, including incident ...

3M HEALTHCARE

IT Service Desk Manager

Cincinnati, OH · On-site

The IT Service Desk Manager is responsible for providing leadership for the IT Service Desk staff and operations. This individual is also responsible for IT customer satisfaction and desktop ...

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It Service Provider information

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How much do it service provider jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for it service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What is an IT service provider?

An IT Service Provider is a company or organization that delivers technology-related services and support to businesses or individuals. These services can include managing networks, maintaining hardware and software, providing cybersecurity, offering cloud solutions, and technical support. IT Service Providers help organizations ensure their technology systems run smoothly, securely, and efficiently. They can serve as an outsourced IT department for companies that do not have in-house expertise or supplement an existing IT team.

What are the key skills and qualifications needed to thrive as an IT service provider, and why are they important?

To thrive as an IT Service Provider, you need a solid background in computer systems, networking, troubleshooting, and typically a degree in information technology or a related field. Familiarity with operating systems (such as Windows and Linux), ticketing systems, remote support tools, and certifications like CompTIA A+ or Microsoft Certified Professional are highly valued. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional providers apart. These skills ensure efficient resolution of technical issues, high client satisfaction, and reliable IT system performance.

What are some common challenges IT service providers face when supporting multiple clients, and how can they effectively manage them?

IT Service Providers often juggle the needs of several clients, each with unique systems and requirements. Common challenges include prioritizing urgent support tickets, managing diverse technical environments, and ensuring consistent communication across all accounts. To manage these effectively, providers typically use robust ticketing systems, maintain clear documentation, and establish standardized procedures for incident response. Proactive communication and regular check-ins with clients also help address issues before they escalate, ensuring high levels of client satisfaction.

What is the difference between It Service Provider vs Network Administrator?

AspectIT Service ProviderNetwork Administrator
CredentialsVaries; certifications like CompTIA, Cisco, MicrosoftNetworking certifications such as CCNA, CompTIA Network+
Work EnvironmentMultiple client sites or remote; service-basedTypically in an organization’s office or data center
Employer & IndustryIT service companies, managed service providersBusinesses, organizations with internal networks
Common Search/ComparisonYesYes

While both roles involve IT infrastructure, an IT Service Provider offers a range of services to multiple clients, focusing on support and solutions. A Network Administrator manages and maintains an organization’s internal network, ensuring connectivity and security. The roles overlap in networking skills and certifications but differ in scope and work environment.

Which IT service provider job is the highest paid?

The highest-paid IT service provider roles are typically senior positions such as IT Director, Chief Information Officer (CIO), or Chief Technology Officer (CTO), with salaries often exceeding six figures. These roles require extensive experience, leadership skills, and often certifications like CISSP or PMP, and they oversee large IT teams and strategic planning.
More about It Service Provider jobs

What job categories do people searching It Service Provider jobs look for?

The top searched job categories for It Service Provider jobs are:

It Service Provider jobs near you
Infographic showing various It Service Provider job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.

IT Service Delivery Manager

Hitachi, Ltd.

Crystal Springs, MS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 hours ago

Job description

Location:
Crystal Springs, Mississippi, United States of America
Job ID:
R0135068
Date Posted:
2026-07-23
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
IT, Telecom & Internet
Job Schedule:
Full time
Remote:
No
Job Description:
Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Crystal Springs, MS factory. This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership, shaping how digital solutions enable safe, efficient, and connected factory operations.
In this highly visible role, you'll guide end-to-end IT service delivery onsite, ensuring infrastructure, applications, and cybersecurity capabilities are reliable, secure, and aligned with business goals. You'll collaborate closely with business unit leaders, application owners, vendors, and global IT teams to anticipate demand, resolve challenges, and continuously improve service performance.
You'll also have the opportunity to lead and develop local IT professionals, manage vendors, and drive governance and standards in a dynamic factory environment. From supporting daily operations to leading IT build projects and responding to cybersecurity events, your impact will be tangible and meaningful.
This is a full-time, onsite role based at the factory you're assigned to, offering the chance to see the immediate results of your work and build strong, lasting partnerships across operationsResponsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.
How you'll make an impact
  • Lead IT service delivery for assigned factory sites
  • Serve as the primary IT escalation point for the business
  • Ensure effective ticket management, triage, and resolution
  • Deliver and support onsite IT infrastructure and applications
  • Oversee local IT governance, security, and cybersecurity response
  • Manage IT demand intake and prioritize business requirements
  • Lead IT build and improvement projects at site level
  • Coordinate IT vendors and global delivery teams
  • Plan and control site IT budget and costs
  • Enable secure machine and network connectivity

Your background
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience
  • 5+ years of experience in Information Technology
  • 2+ years in an IT leadership or management role
  • Experience supporting manufacturing or industrial environments
  • Project management experience for complex initiatives
  • Strong communication skills in English; additional local language skills valued

Tools
  • MS Office products including Excel, Word, SharePoint, Teams, and Outlook
  • ServiceNow (SNOW) Enterprise IT Management Platform
  • Microsoft DevOps and Microsoft Azure
  • SAP S/4HANA
  • Information, Data & Analytics, and Business Intelligence solutions

More about us
  • Be part of Hitachi Energy, a global leader accelerating the energy transition
  • Grow your career through international collaboration and development programs
  • Work in a purpose-driven organization committed to innovation and sustainability

What We Offer
  • Comprehensive Health Coverage - Medical, dental, vision, and prescription plans
  • Retirement Savings - 401(k) with company match and additional contributions
  • Paid Time Off - Flexible PTO, paid holidays
  • Professional Growth - Tuition reimbursement and continuous learning programs
  • Family Support - Parental leave, adoption assistance, and fertility benefits

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Equal Employment Opportunity
Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals
with disabilities.
Accessibility and reasonable accommodation
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Hitachi Vantara logo

About Hitachi Vantara

Sourced by ZipRecruiter

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

2017

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