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It Service Provider Jobs (NOW HIRING)

Govcio LLC

IT Service Technician

Miami, FL · On-site

$53K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Miami, FL and will be an onsite position. All contract ...

Govcio LLC

IT Service Technician

Orlando, FL · On-site

$53K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Orlando, FL and will be an onsite position. All contract ...

Govcio LLC

IT Service Technician

Tucson, AZ · On-site

$53K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Tucson, AZ and will be an onsite position. All contract ...

US IT Solutions Inc

IT Service Desk lead

Durham, NC

Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its ...

Trulieve

IT Service Desk Tech 3

Tallahassee, FL

Our specially trained staff works hand-in-hand with physicians to provide the right products and ... Service Desk Tech Level 3 Department: Information Technology Reports to: IT Service Desk Manager ...

Reliant Rehabilitation

IT Service Desk Manager

Plano, TX · On-site

$90K - $95K/yr

The IT Service Desk Manager provides hands-on leadership and direct technical support when needed, ensuring quality service delivery, proper ticket handling, and thorough documentation. This role ...

Maven LLC

IT Service Desk Analysts

Columbus, OH

Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution ...

L3HHCM20

Principal, IT Project Management

Melbourne, FL

$91K - $107K/yr

Building and maintaining strong relationships with IT Service and sub-service owners to understand strategic plans and identify areas impacting the business. * Providing highly valued strategic ...

Ivy Tech

IT Service Desk - Part Time

Indianapolis, IN · On-site

$15/hr

Under the direction of the IT Service Desk Director, the IT Service Desk candidate will provide remote technical assistance to students, faculty, and staff covering topics including but not limited ...

Moneycorp

IT Service Desk Engineer

Stamford, CT · Hybrid

Your Next Challenge: The IT Service Desk Engineer role presents an exciting opportunity for ... This role provides IT support to staff throughout the global Moneycorp business, delivering a high ...

Karcher

IT Service Specialist

Aurora, CO · On-site

Define technical requirements and provide full lifecycle project management for small to medium ... Bachelor's degree in computer science/information systems (or equivalent experience) paired with 3+ ...

swirecc

Manager, IT Service Desk

Draper, UT

What does an IT Service Desk Manager do at Swire Coca - Cola? We are seeking an experienced IT Service Desk Manager to lead the daily operations of our IT Service Desk and own the enduser IT support ...

Trexon

IT Service Desk Technician

Boston, MA

IT Service Desk Technician FLSA STATUS: Non-Exempt DEPARTMENT: IT SUPERVISOR: Operations Manager ... None. Position Summary This position is responsible for providing fast, reliable technical ...

Karcher North America

IT Service Specialist

Aurora, CO · On-site

Define technical requirements and provide full lifecycle project management for small to medium ... Bachelor's degree in computer science/information systems (or equivalent experience) paired with 3+ ...

Trexon

IT Service Desk Technician

Braintree, MA · On-site

IT Service Desk Technician FLSA STATUS: Non-Exempt DEPARTMENT: IT SUPERVISOR: Operations Manager ... None. Position Summary This position is responsible for providing fast, reliable technical ...

Sensia

Global IT Operations Manager, Sensia

Houston, TX · On-site

Company Description Sensia is looking for a highly organized operations professional to provide effective leadership, strategy and coordination of the IT services provided for Sensia by its service ...

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All JobsIt Service Provider Jobs

It Service Provider information

See salary details

$14

$27

$40

How much do it service provider jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for it service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between It Service Provider vs Network Administrator?

AspectIT Service ProviderNetwork Administrator
CredentialsVaries; certifications like CompTIA, Cisco, MicrosoftNetworking certifications such as CCNA, CompTIA Network+
Work EnvironmentMultiple client sites or remote; service-basedTypically in an organization’s office or data center
Employer & IndustryIT service companies, managed service providersBusinesses, organizations with internal networks
Common Search/ComparisonYesYes

While both roles involve IT infrastructure, an IT Service Provider offers a range of services to multiple clients, focusing on support and solutions. A Network Administrator manages and maintains an organization’s internal network, ensuring connectivity and security. The roles overlap in networking skills and certifications but differ in scope and work environment.

Which job is highest paying in IT field?

In the IT field, roles such as IT Director, Solutions Architect, and Cloud Engineer tend to be the highest paying, often requiring advanced certifications like CISSP or AWS Certified Solutions Architect. These positions typically involve strategic planning, technical expertise, and leadership responsibilities, with salaries reflecting their seniority and skill level.

What is an IT service provider called?

An IT service provider is a company or individual that offers technology support, network management, cybersecurity, and other IT-related services to businesses and organizations. They often hold certifications such as CompTIA or Cisco and may work in managed services, consulting, or technical support environments.

What are the key skills and qualifications needed to thrive as an IT Service Provider, and why are they important?

To thrive as an IT Service Provider, you need a solid background in computer systems, networking, troubleshooting, and typically a degree in information technology or a related field. Familiarity with operating systems (such as Windows and Linux), ticketing systems, remote support tools, and certifications like CompTIA A+ or Microsoft Certified Professional are highly valued. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional providers apart. These skills ensure efficient resolution of technical issues, high client satisfaction, and reliable IT system performance.

Why is Gen Z struggling to get jobs?

Gen Z faces challenges in securing jobs like IT service providers due to limited work experience, high competition, and evolving skill requirements such as proficiency with new technologies and certifications. Employers often seek candidates with practical skills, certifications, and adaptability to rapidly changing tech environments.

What job makes $10,000 a month without a degree?

An IT Service Provider can earn $10,000 or more per month through freelance consulting, network management, or cybersecurity services, often requiring strong technical skills and certifications like CompTIA or Cisco. Success depends on experience, client base, and the ability to deliver high-value solutions, with many working independently or for firms without formal degrees.

What is an IT Service Provider?

An IT Service Provider is a company or organization that delivers technology-related services and support to businesses or individuals. These services can include managing networks, maintaining hardware and software, providing cybersecurity, offering cloud solutions, and technical support. IT Service Providers help organizations ensure their technology systems run smoothly, securely, and efficiently. They can serve as an outsourced IT department for companies that do not have in-house expertise or supplement an existing IT team.

What are some common challenges IT Service Providers face when supporting multiple clients, and how can they effectively manage them?

IT Service Providers often juggle the needs of several clients, each with unique systems and requirements. Common challenges include prioritizing urgent support tickets, managing diverse technical environments, and ensuring consistent communication across all accounts. To manage these effectively, providers typically use robust ticketing systems, maintain clear documentation, and establish standardized procedures for incident response. Proactive communication and regular check-ins with clients also help address issues before they escalate, ensuring high levels of client satisfaction.
More about It Service Provider jobs
What job categories do people searching It Service Provider jobs look for? The top searched job categories for It Service Provider jobs are:
It Service Provider jobs near you
Infographic showing various It Service Provider job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.

IT Service Technician

Govcio LLC

Miami, FL • On-site

$53K/yr

Full-time

Posted 26 days ago

GovCIO rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

112th of 204 rated it services

Job description

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Miami, FL and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage.
Responsibilities
The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:
    • Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
    • Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
    • Recommend systems modifications to reduce user problems.
    • Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
    • Install operating system patches, upgrades etc. via SCCM Software Center
    • Provide remote support services for telework/home users.
      • Help ensure user applications work over VPN and/or Citrix.
    • Manage user relocation requests.
    • Ensure devices are properly encrypted.
    • Local On-Site Cabling.
    • Provide on-site support for enterprise groups such as the network and security operation centers.
      • Restart network equipment, including switches and routers as directed by enterprise networking.
      • Replace defective network equipment.
    • Wireless Services
      • Assist users with mobile communication devices.
      • Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
    • Asset Inventory Support
      • Assist with physical inventory as needed.
      • Assist with receiving and receipting property.
    • Disposal Preparation Support
      • Process computer equipment for disposal.
      • Ensure disposal policies are properly employed.
      • Ensure all devices are fully wiped of information before leaving the facility.
    • Video Conferencing and Audio/Video O&M
      • Troubleshoot system problems.
      • Work with support staff for remote troubleshooting and repairs.
      • Assist in setting up presentation devices and video conferencing units.
    • Support pre/post application releases.
    • Gather analyze, and report end-user support trends.
    • Assist tier 1 Service Desk with answering user calls.
    • Other duties as assigned.

Qualifications
Required Skills and Experience
  • High School with 0-3 years (or commensurate experience)
  • US Citizen
  • High degree of technical proficiency
  • Excellent problem-solving skills and analytical abilities

Preferred Skills and Experience
  • Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role
  • Certification in Microsoft Operating Systems
  • Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
  • CompTIA Network+
  • CompTIA A+
  • CompTIA Server+
  • CompTIA Security+

Clearance Required:
Must be able to obtain and hold a Public Trust Clearance.
#AR
#NSS
Posted Salary Range
USD $53,040.00 - USD $53,040.00 /Yr.

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