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It Service Provider Jobs (NOW HIRING)

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Corbin, KY and will be an onsite position. All contract ...

This versatile resource is responsible for providing end-to-end technical support across the IT Service Desk, Desktop Support, Video Teleconferencing (VTC), and Mobile Device (iPhone), and ...

What you'll do * Provide Tier 1 technical support to employees both in person and remotely ... Applied best practice IT Service Management processes in the delivery and support of IT services e ...

Our specially trained staff works hand-in-hand with physicians to provide the right products and ... Service Desk Tech Level 3 Department: Information Technology Reports to: IT Service Desk Manager ...

Manager, IT Service Desk

Cypress, CA · On-site

$115K - $125K/yr

Hybrid provides its expertise and fully vertical operations capability - design, merchandising ... Manage and development of IT Service Desk team and key vendor relationships * Be the main point of ...

Partner with Enterprise Systems, Infrastructure, Cybersecurity, and third-party providers to align ... in IT end-user support/service desk operations, including experience leading or supervising a ...

Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution ...

Provide guidance to junior IT staff and service desk personnel * Act as an escalation point for complex technical issues * Foster a customer-focused IT culture * 10+ years of experience in ...

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It Service Provider information

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$14

$27

$40

How much do it service provider jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for it service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What hot tech job pays $775 000?

High-level executive roles in the tech industry, such as Chief Technology Officer (CTO) or Chief Information Officer (CIO), can earn salaries around $775,000 or more annually. These positions typically require extensive experience, leadership skills, and often involve overseeing large teams and strategic technology decisions.

What is the difference between It Service Provider vs Network Administrator?

AspectIT Service ProviderNetwork Administrator
CredentialsVaries; certifications like CompTIA, Cisco, MicrosoftNetworking certifications such as CCNA, CompTIA Network+
Work EnvironmentMultiple client sites or remote; service-basedTypically in an organization’s office or data center
Employer & IndustryIT service companies, managed service providersBusinesses, organizations with internal networks
Common Search/ComparisonYesYes

While both roles involve IT infrastructure, an IT Service Provider offers a range of services to multiple clients, focusing on support and solutions. A Network Administrator manages and maintains an organization’s internal network, ensuring connectivity and security. The roles overlap in networking skills and certifications but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as an IT Service Provider, and why are they important?

To thrive as an IT Service Provider, you need a solid background in computer systems, networking, troubleshooting, and typically a degree in information technology or a related field. Familiarity with operating systems (such as Windows and Linux), ticketing systems, remote support tools, and certifications like CompTIA A+ or Microsoft Certified Professional are highly valued. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional providers apart. These skills ensure efficient resolution of technical issues, high client satisfaction, and reliable IT system performance.

Which 3 jobs will survive AI?

IT Service Providers will continue to be essential as they handle complex troubleshooting, system integration, and personalized support that AI cannot fully replicate. Jobs requiring critical thinking, customer interaction, and specialized certifications are more likely to endure, such as network administrators, cybersecurity specialists, and IT project managers.

What is the highest paid IT job?

The highest paid IT jobs are often executive roles such as Chief Information Officer (CIO) or Chief Technology Officer (CTO), with senior cybersecurity roles like Security Director or Chief Security Officer also commanding high salaries. These positions typically require extensive experience, advanced certifications, and leadership skills, and they often oversee large teams and strategic technology initiatives.

What is an IT Service Provider?

An IT Service Provider is a company or organization that delivers technology-related services and support to businesses or individuals. These services can include managing networks, maintaining hardware and software, providing cybersecurity, offering cloud solutions, and technical support. IT Service Providers help organizations ensure their technology systems run smoothly, securely, and efficiently. They can serve as an outsourced IT department for companies that do not have in-house expertise or supplement an existing IT team.

What jobs pay 4000 a week without a degree?

An IT service provider role typically does not pay $4,000 a week without specialized skills or certifications. However, high-paying tech-related jobs such as network administrators, cybersecurity consultants, or freelance IT consultants can reach or exceed this income level with experience, certifications like CompTIA or Cisco, and a strong client base. These roles often require technical knowledge, problem-solving skills, and the ability to work independently or in contract settings.

What are some common challenges IT Service Providers face when supporting multiple clients, and how can they effectively manage them?

IT Service Providers often juggle the needs of several clients, each with unique systems and requirements. Common challenges include prioritizing urgent support tickets, managing diverse technical environments, and ensuring consistent communication across all accounts. To manage these effectively, providers typically use robust ticketing systems, maintain clear documentation, and establish standardized procedures for incident response. Proactive communication and regular check-ins with clients also help address issues before they escalate, ensuring high levels of client satisfaction.
More about It Service Provider jobs
Infographic showing various It Service Provider job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.

IT Service Desk Technician II

24 Hour Home Care - Corporate Division

Los Angeles, CA • Hybrid

Other

Medical, Dental, Vision, Retirement

Posted 8 days ago


Job description

24 Hour Home Care is part of the TEAM Services Group family of companies. As a shared Talent Acquisition function, we are proud to support TEAM's recruiting efforts by helping to attract exceptional talent across the organization.

TEAM Services Group ("TEAM") is a national provider of home and personal care services and household employment solutions supporting the known caregiver model, which allows families and individuals with disabilities the freedom to choose the caregivers and service providers working with them in their homes.

TEAM is a mission-driven company serving over 110,000 clients and employing over 130,000 caregivers across all 50 states. We operate in a large and growing market and have grown nearly 40% annually since inception through our relentless focus on delivering best-in-class client experience. TEAM is led by a high-performing team passionate about improving access to home-based care in America.

The Role: 

The IT Service Desk Technician II provides advanced technical support across a hybrid enterprise environment, serving as the primary escalation point for complex service desk issues involving Microsoft 365, Entra ID, Intune, Active Directory, networking, endpoint management, and IT service management. This role partners with end users, IT teams, vendors, and managed service providers to resolve technical issues, improve support processes, and deliver reliable, secure, and responsive IT services across the organization.

Primary Responsibilities

  • Provide Tier II technical support by troubleshooting escalated incidents involving user accounts, endpoints, applications, Microsoft 365, identity management, and network connectivity.
  • Administer and support enterprise technologies including Microsoft 365, Entra ID, Active Directory, Intune, and Jira (or similar ITSM platforms), ensuring efficient service request management and user lifecycle support.
  • Diagnose and resolve networking and Zero Trust Network Access (ZTNA) issues, including VPN connectivity, DNS, DHCP, firewall rules, Wi-Fi, and LAN/WAN connectivity.
  • Maintain accurate documentation, follow ITSM and change management processes, contribute to knowledge base articles, and identify opportunities to improve service delivery and operational efficiency.
  • Collaborate with senior IT staff, vendors, and managed service providers to resolve complex technical issues, support onboarding and offboarding activities, and maintain secure, reliable IT operations.

This is a hybrid position, with travel to headquarters or brand locations 2-3x per month.

What You Bring to the Table:

Qualifications

  • Associate degree, technical certification, or equivalent hands-on experience required.
  • 5+ years of experience in service desk, desktop support, or IT operations.
  • Hands-on experience supporting Microsoft 365, Entra ID, Active Directory, Intune, and enterprise endpoint management.
  • Strong understanding of IT service management (ITSM), networking fundamentals, and Zero Trust Network Access (ZTNA) concepts.
  • Experience with Jira and the ability to manage ticket workflows, documentation, and reporting.
  • Experience with PowerShell, NinjaOne, CoreView, macOS support, or similar enterprise administration tools preferred.

Skills

  • Technical troubleshooting
  • Microsoft 365 administration
  • Identity and access management
  • Networking fundamentals
  • ITSM and ticket management
  • Customer service
  • Communication
  • Process improvement

What We Bring to the Table: 

  • Comprehensive benefits package, including health, dental, vision, 401K, just to name a few! 
  • Wellness Program, Learning and Professional Development Program

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.  Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.  Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.  

By completing this application, you are providing consent to receiving text messages from 24 Hour Come Care and associated vendors at the phone numbers provided. Message and data rates may apply. 

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).