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It Service Manager Jobs in Indiana (NOW HIRING)

MHG Hotels

Information Technology Manager

Indianapolis, IN · On-site

$90K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Information Technology Manager (IT) is responsible for overseeing the IT department's daily ... services, and cyber security measures, as well as familiarity with database management and ...

Collabera

IT Project Manager

Columbus, IN · On-site

$91K - $108K/yr

Collabera is a leader in IT staffing and services, specializing in providing high-quality IT resources to Fortune 500 and mid-size companies. They are seeking an IT Project Manager to manage and ...

Holiday Health Care

IT Manager

Evansville, IN

$80K - $90K/yr

  • Medical

  • Vision

  • Retirement

The Manager of Information Technology is a hands‑on leadership role responsible for planning ... Holiday Health Care is a diverse health services company offering a continuum of care to multiple ...

Collabera

IT Project Manager

Columbus, IN

$91K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs ... Manages, develops, and implements programs composed of multiple cross functional projects. Partners ...

Reelcraft Industries

IT Manager

Columbia City, IN · On-site

$120K - $140K/yr

Summary: Reporting to the CFO, the IT Manager serves as a strategic business partner to key ... Track department and vendor productivity, output quality, and cost of service, and develop methods ...

Reelcraft Industries

IT Manager

Columbia City, IN · On-site

$120K - $140K/yr

Summary: Reporting to the CFO, the IT Manager serves as a strategic business partner to key ... Track department and vendor productivity, output quality, and cost of service, and develop methods ...

Givelify

IT Specialist

Indianapolis, IN

  • PTO

Live in the ticketing/IT Service Management system - log accurately, keep SLAs in view. * Learn our MDM and inventory tools; keep device records clean. * Follow playbooks and flag the gaps so we can ...

New

Givelify

IT Specialist

Indianapolis, IN · On-site

  • PTO

Live in the ticketing/IT Service Management system - log accurately, keep SLAs in view. * Learn our MDM and inventory tools; keep device records clean. * Follow playbooks and flag the gaps so we can ...

Family Health Center

IT Analyst

Vincennes, IN · On-site

$65K/yr

... services across the organization. The IT Analyst manages day-to-day Help Desk operations, resolves technical issues, assists with system administration, and collaborates with departments to implement ...

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Showing results 41-60

All JobsIt Service JobsIt Service Manager JobsIt Service Manager Jobs in Indiana

It Service Manager information

See Indiana salary details

$25.2K

$99K

$151.8K

How much do it service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for it service manager in Indiana is $99,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $122,800.00 per year, depending on experience, location, and employer.

What is an IT service manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What does an IT service manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What are the key skills and qualifications needed to thrive as an IT service manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT service manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

How much is an IT Service Manager paid?

The average salary for an IT Service Manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Certifications like ITIL and strong leadership skills can influence earning potential.
More about It Service Manager jobs

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For It Service Manager jobs in Indiana, the most frequently searched job titles are:

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The top searched job categories for It Service Manager jobs in Indiana are:

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Cities in Indiana with the most It Service Manager job openings:

It Service Manager jobs near you
Infographic showing various It Service Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $99,043 per year, or $47.6 per hour.

Information Technology Manager

MHG Hotels - Corporate

Indianapolis, IN • On-site

$90K - $111K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

The Information Technology Manager (IT) is responsible for overseeing the IT department's daily operations, managing the organization's technology infrastructure, and ensuring the secure and efficient functioning of all IT systems. This role involves strategic planning and resource management, to support the company’s technological needs. The ideal candidate will possess strong leadership skills, technical expertise, and a proactive approach to problem-solving.

As an Information Technology Manager, you will:

  • Develop and implement IT strategies aligned with the company’s goals and objectives.
  • Ensure the security, reliability, and performance of all IT systems.
  • Monitor and respond to security incidents, conduct risk assessments and implement necessary controls.
  • Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff.
  • Stay current with emerging security threats and industry best practices.

Preferred skills include:

  • Experience in managing IT help desk operations and handling IT tickets.
  • Proficiency in Microsoft 365 administration and Power Shell scripting
  • Strong technical knowledge of IT infrastructure, systems, and applications.
  • Familiarity with IT security practices and compliance requirements.
  • Effective communication and interpersonal skills.
  • Troubleshooting of application and network problems.
  • Development of protocols for staff technology usage.

Minimum Requirements: 

To be considered for the role of Information Technology Manager, candidates must demonstrate a proven track record of leading IT teams and managing IT projects effectively. Strong technical knowledge of IT infrastructure, including servers, networks, hardware, and software applications, is essential. Candidates should have proficiency in system and network administration, including experience with virtualization, cloud services, and cyber security measures, as well as familiarity with database management and enterprise software solutions.

Benefits Offered:

  • Employee Referral Program $
  • Bonus Program $
  • Merit Increase $
  • Paid Vacation
  • Flex Days
  • 401k with Employer Contribution
  • Medical, Dental, Vision
  • Life Insurance
  • Long-term/Short-term Disability
  • Accident Insurance
  • Critical Insurance

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws. 

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job. 

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