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It Service Desk Intern Jobs (NOW HIRING)

Apptad, Inc.

IT Service Desk Analyst

San Antonio, TX · On-site

Job Title: IT Service Desk Analyst Location: San Antonio, TX 78257 Mode : Contract (6+ Months) Onsite Position Overview: The Service Desk Analyst is responsible for providing first-level support to ...

Fawkes IDM

IT Service Desk Supervisor

Washington, DC

$110K - $130K/yr

Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...

Trulieve

IT Service Desk Tech 1

Tallahassee, FL · On-site

Service Desk Tech 1 Department: Information Technology Reports to: Service Desk Manager Site Hours: 40+ Location: Remote Role Summary: The IT (Information Technology) Service Desk Tech is a role that ...

Balchem

IT Service Desk Lead

Montvale, NJ · On-site

$90 - $115/hr

The IT Service Desk Team Lead is responsible for leading the day-to-day operations of the IT Service Desk, including technical support, request management, escalations, and team mentoring. This role ...

3M HEALTHCARE

IT Service Desk Manager

Cincinnati, OH · On-site

$70 - $110/hr

The IT Service Desk Manager is responsible for providing leadership for the IT Service Desk staff and operations. This individual is also responsible for IT customer satisfaction and desktop ...

First Class Air Support LLC

IT Help Desk Intern

Louisville, KY · On-site

$13.75 - $18.25/hr

... service? Do you want to launch your career in the aviation industry while gaining hands-on ... IT Help Desk Intern to join our dynamic team in Louisville, KY. In this role, you'll support our ...

PIPESTONE

IT Service Desk Lead

Sioux Falls, SD · On-site

$65 - $80/hr

IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on Experience) Are you an experienced IT professional who enjoys solving complex technical challenges while ...

Diné Source, LLC

IT Service Desk Lead

Washington, DC · On-site

$80 - $110/hr

## IT Service Desk LeadApplylocations: Washington, DCtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100145The **IT Service Desk Lead** is responsible for overseeing daily ...

PIPESTONE

IT Service Desk Lead

Brandon, SD · On-site

$65 - $80/hr

IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on Experience) Are you an experienced IT professional who enjoys solving complex technical challenges while ...

PIPESTONE

IT Service Desk Lead

Brandon, SD

$65K - $80K/yr

IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on Experience) Are you an experienced IT professional who enjoys solving complex technical challenges while ...

GCM Grosvenor

IT Service Desk Manager

Chicago, IL · On-site

SUMMARY The IT Service Desk Manager is responsible for leading a geographically distributed service desk team- spanning Chicago, New York, and offshore team members - and ensuring the firm's end ...

Evapco

IT Service Desk Manager

Taneytown, MD · On-site

$90 - $130/hr

The IT Service Desk Manager is a member of the Global Information Technology team responsible for leading day-to-day service desk operations and developing a team of IT service desk technicians and ...

Unifirst

IT Service Desk Technician

Wilmington, MA · On-site

$53K - $71K/yr

The Information Technology department is seeking an experienced IT Service Desk Technician to join our IT Service Desk team. This role will provide first level troubleshooting support for a variety ...

Rochester Regional Health

$24 - $29/hr

Job Title: IT Service Desk Technician Department: Information Technology Location: Onsite, Rochester, NY Hours Per Week: 40 hours Schedule: Days, Monday - Friday 9:00 AM - 5:00 PM SUMMARY The primary ...

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It Service Desk Intern information

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How much do it service desk intern jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for it service desk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does an IT Service Desk Intern do?

An IT Service Desk Intern assists with troubleshooting technical issues, providing support to end-users, and maintaining computer systems and software. They typically handle tasks such as answering help desk tickets, resolving hardware or software problems, and escalating complex issues to senior IT staff. This role is designed to give interns hands-on experience in IT support and customer service within a professional environment.

What are the key skills and qualifications needed to thrive as an IT Service Desk Intern?

To thrive as an IT Service Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting techniques, and often a relevant degree or coursework in IT. Familiarity with ticketing systems like ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Strong communication, problem-solving abilities, and a customer-oriented mindset help you stand out in this role. These skills ensure efficient resolution of technical issues and a positive experience for end-users, supporting overall business productivity.

What are some typical challenges IT Service Desk Interns face when supporting end-users, and how can they effectively address them?

IT Service Desk Interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple requests simultaneously, and communicating complex information to non-technical users. To address these challenges, interns should actively document solutions, prioritize clear and patient communication, and seek guidance from senior team members when needed. Developing strong problem-solving skills and leveraging available knowledge bases can also help interns resolve issues more efficiently while building confidence in their technical abilities.

What cities are hiring for It Service Desk Intern jobs?

Cities with the most It Service Desk Intern job openings:

What are the most commonly searched types of It Service Desk jobs?

The most popular types of It Service Desk jobs are:

What states have the most It Service Desk Intern jobs?

States with the most job openings for It Service Desk Intern jobs include:

It Service Desk Intern jobs near you
Infographic showing various It Service Desk Intern job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT Service Desk Analyst

Apptad, Inc.

San Antonio, TX • On-site

Contractor

Posted 24 days ago

Job description

Job Title: IT Service Desk Analyst
Location: San Antonio, TX 78257
Mode : Contract (6+ Months) Onsite
Position Overview: The Service Desk Analyst is responsible for providing first-level support to end users for IT-related issues. This role involves handling incoming queries and help requests from end users, either via email, phone, or in person, and using request fulfillment and incident management processes to resolve issues in line with service desk objectives.
Key Responsibilities:
User Query Handling: Capture, validate, and triage user queries or issues for further processing.
Communication: Ensure effective communication with users through appropriate channels.
Technical Support: Provide technical support for Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware.
Documentation: Create detailed notes of user problems and document steps taken to resolve issues.
Issue Resolution: Troubleshoot and resolve hardware and software problems, including remote access to user systems.
Security Management: Manage user security privileges, reset passwords, and participate in the development/review of security processes.
Collaboration: Work with desktop/network teams and other workgroups on projects and initiatives.
Continuous Improvement: Analyze, review, and report on service desk processes to ensure continuous improvement.
Qualifications:
Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience: Previous experience in a service desk or help desk role is preferred.
Skills: Strong problem-solving skills, excellent communication abilities, and proficiency in IT systems and software.
Certifications: ITIL certification is a plus.
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About Apptad

Sourced by ZipRecruiter

Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data. With an effort to enable our customers the ability to solve biggest problems within their organization. We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Reston, VA, US

Year founded

2018

Social media

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