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It Service Desk Intern Jobs (NOW HIRING)

HTC Global Services

IT Service Desk Engineer

Austin, TX · On-site

Job Title: IT Service Desk Analyst Overview We are seeking an IT Service Desk Analyst to provide technical support for IT-related issues, including desktop systems, network infrastructure, software ...

HTC Global Services

IT Service Desk Engineer

Austin, TX · On-site

Job Title: IT Service Desk Analyst Overview We are seeking an IT Service Desk Analyst to provide technical support for IT-related issues, including desktop systems, network infrastructure, software ...

Morgan & Morgan, P.A.

IT Service Desk Agent

Tampa, FL

$16 - $20.50/hr

Job Title: IT Service Desk Agent Location: Tampa, FL Job Type: Full-time Summary We are seeking a highly motivated and skilled IT Service Desk Agent to join a rapidly growing team located in Longwood ...

Morgan & Morgan, P.A.

IT Service Desk Agent

Longwood, FL

$14.75 - $19/hr

Job Title: IT Service Desk Agent Location: Longwood, FL Job Type: Full-time Summary We are seeking a highly motivated and skilled IT Service Desk Agent to join a rapidly growing team located in ...

Integral

IT Service Desk Lead

Vienna, VA · On-site

Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical ...

ENFRA

IT Service Desk Manager

Metairie, LA · On-site

They are seeking an IT Service Desk Manager to lead the Service Desk function, ensuring secure and reliable service delivery while driving the evolution of IT service management. The role involves ...

Renuity

IT Service Desk Specialist

Madison, WI · On-site

Renuity is looking for a IT Service Desk Specialist to join our team here in Madison! The IT Service Desk Specialist is a key member of the Renuity Service Desk team, responsible for delivering ...

New

Bath Spa University

We are currently seeking an IT Service Desk Analyst to provide specialist technical support to staff and students of the University as part of the IT Service Desk team. The University's endpoint ...

Rockford

IT Help Desk Intern

Grand Rapids, MI

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Specter Aerospace

IT Service Desk Technician

Peabody, MA · On-site

... Technology, Information Systems, Information Security, or a related field, or equivalent years of experience * Must be a US citizen * 2+ years of experience in a technical support or service desk ...

Qualysoft

Fur ein spannendes Projekt suchen wir einen erfahrenen IT-Support-Spezialisten mit Know-how im First- und Second-Level-Support, Service Desk, Netzwerkumfeld, Microsoft Intune, Windows-11-Rollouts ...

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It Service Desk Intern information

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How much do it service desk intern jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for it service desk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does an IT Service Desk Intern do?

An IT Service Desk Intern assists with troubleshooting technical issues, providing support to end-users, and maintaining computer systems and software. They typically handle tasks such as answering help desk tickets, resolving hardware or software problems, and escalating complex issues to senior IT staff. This role is designed to give interns hands-on experience in IT support and customer service within a professional environment.

What are some typical challenges IT Service Desk Interns face when supporting end-users, and how can they effectively address them?

IT Service Desk Interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple requests simultaneously, and communicating complex information to non-technical users. To address these challenges, interns should actively document solutions, prioritize clear and patient communication, and seek guidance from senior team members when needed. Developing strong problem-solving skills and leveraging available knowledge bases can also help interns resolve issues more efficiently while building confidence in their technical abilities.

What are the key skills and qualifications needed to thrive as an IT Service Desk Intern, and why are they important?

To thrive as an IT Service Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting techniques, and often a relevant degree or coursework in IT. Familiarity with ticketing systems like ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Strong communication, problem-solving abilities, and a customer-oriented mindset help you stand out in this role. These skills ensure efficient resolution of technical issues and a positive experience for end-users, supporting overall business productivity.
What cities are hiring for It Service Desk Intern jobs? Cities with the most It Service Desk Intern job openings:
What are the most commonly searched types of It Service Desk jobs? The most popular types of It Service Desk jobs are:
What states have the most It Service Desk Intern jobs? States with the most job openings for It Service Desk Intern jobs include:
It Service Desk Intern jobs near you
Infographic showing various It Service Desk Intern job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.
IT Service Desk Engineer

IT Service Desk Engineer

HTC Global Services

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Job Title: IT Service Desk Analyst
Overview
We are seeking an IT Service Desk Analyst to provide technical support for IT-related issues, including desktop systems, network infrastructure, software, and hardware. The ideal candidate will have a strong passion for technology, excellent problem-solving skills, and experience supporting users across multiple operating systems and enterprise technologies.
Key Responsibilities
  • Install, configure, and troubleshoot desktop systems, workstations, servers, and network-related issues in a heterogeneous environment.
  • Maintain passwords, data integrity, and file system security for desktop environments.
  • Communicate technical information effectively to both technical and non-technical users.
  • Participate in information technology and infrastructure projects.
  • Conduct user training on basic and specialized computer applications.
  • Triage, diagnose, and escalate work requests and incidents to the appropriate support teams.
  • Resolve complex technical issues requiring analysis and evaluation of multiple factors.
  • Determine appropriate methods and procedures for new assignments while coordinating with team members.
  • Manage ticket backlog and provide day-to-day IT support activities.

Required Qualifications
  • Associate's or Bachelor's degree in Information Systems or a related field.
  • Minimum of 2 years of hands-on experience in an IT Service Desk role.
  • Working knowledge of Windows, Linux, and macOS environments.
  • Ability to work independently with minimal supervision.
  • Strong ability to prioritize and execute multiple tasks and projects.
  • Excellent problem-solving and documentation skills.
  • Experience with one or more of the following technologies:
    • Active Directory
    • Microsoft 365 / Exchange
    • Linux / Unix
    • Microsoft Office
    • ServiceNow
    • Confluence / Jira
    • SCCM
    • Remote Desktop Protocol (RDP)
    • Okta / Multi-Factor Authentication (MFA)
    • Zoom and audio/video conferencing equipment, including TVs, projectors, and conference room systems
    • Windows 7, Windows 10, macOS, and Red Hat Enterprise Linux (RHEL)

What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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