... Title IT Services Desk Assistant FLSA Exempt Student Pay Level B Advertised Pay Rate Position ... service fields. Minimum Qualifications - Able to grasp new skills and concepts quickly. - Ability ...
... Title IT Services Desk Assistant FLSA Exempt Student Pay Level B Advertised Pay Rate Position ... service fields. Minimum Qualifications - Able to grasp new skills and concepts quickly. - Ability ...
IT Service Desk Tech 3
Tallahassee, FL · On-site
The IT (Information Technology) Service Desk Tech is a role that requires a customer service approach to assist in keeping Trulieve technology running strong. They will be focused on First Contact ...
IT Service Desk Tech 3
Tallahassee, FL · On-site
The IT (Information Technology) Service Desk Tech is a role that requires a customer service approach to assist in keeping Trulieve technology running strong. They will be focused on First Contact ...
IT Service Desk Technician
Atlanta, GA · On-site
Job Title: IT Service Desk Technician Location: Atlanta, GA 30329 Work Mode: Hybrid LOCAL ... Manage password resets, Multi-Factor Authentication (MFA), and account lockouts. * Assist with ...
New
IT Service Desk Technician
Atlanta, GA · On-site
Job Title: IT Service Desk Technician Location: Atlanta, GA 30329 Work Mode: Hybrid LOCAL ... Manage password resets, Multi-Factor Authentication (MFA), and account lockouts. * Assist with ...
New
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
IT Service Desk Manager
Memphis, TN · On-site
Zing Recruiting is seeking an IT Service Desk Manager to lead and manage IT Service Desk operations across multiple locations. The role is responsible for service delivery, team leadership, incident ...
IT Service Desk Manager
Memphis, TN · On-site
Zing Recruiting is seeking an IT Service Desk Manager to lead and manage IT Service Desk operations across multiple locations. The role is responsible for service delivery, team leadership, incident ...
IT Service Desk Supervisor
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...
IT Service Desk Supervisor
$110K - $130K/yr
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...
IT Service Desk Technician/ IT Service Desk Location - Remote and Onsite Thrice a week ... assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide ...
New
IT Service Desk Technician/ IT Service Desk Location - Remote and Onsite Thrice a week ... assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide ...
New
IT Service Desk Agent
$16 - $20.50/hr
Job Title: IT Service Desk Agent Location: Tampa, FL Job Type: Full-time Summary We are seeking a highly motivated and skilled IT Service Desk Agent to join a rapidly growing team located in Longwood ...
New
IT Service Desk Agent
$16 - $20.50/hr
Job Title: IT Service Desk Agent Location: Tampa, FL Job Type: Full-time Summary We are seeking a highly motivated and skilled IT Service Desk Agent to join a rapidly growing team located in Longwood ...
New
IT Service Desk Lead
Vienna, VA · On-site
Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical ...
IT Service Desk Lead
Vienna, VA · On-site
Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical ...
... IT-Support-Spezialisten mit Know-how im First- und Second-Level-Support, Service Desk ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
... IT-Support-Spezialisten mit Know-how im First- und Second-Level-Support, Service Desk ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
IT Service Desk Manager
Metairie, LA · On-site
They are seeking an IT Service Desk Manager to lead the Service Desk function, ensuring secure and reliable service delivery while driving the evolution of IT service management. The role involves ...
IT Service Desk Manager
Metairie, LA · On-site
They are seeking an IT Service Desk Manager to lead the Service Desk function, ensuring secure and reliable service delivery while driving the evolution of IT service management. The role involves ...
IT Service Desk Specialist
Madison, WI · On-site
Renuity is looking for a IT Service Desk Specialist to join our team here in Madison! The IT Service Desk Specialist is a key member of the Renuity Service Desk team, responsible for delivering ...
New
IT Service Desk Specialist
Madison, WI · On-site
Renuity is looking for a IT Service Desk Specialist to join our team here in Madison! The IT Service Desk Specialist is a key member of the Renuity Service Desk team, responsible for delivering ...
New
We are currently seeking an IT Service Desk Analyst to provide specialist technical support to staff and students of the University as part of the IT Service Desk team. The University's endpoint ...
We are currently seeking an IT Service Desk Analyst to provide specialist technical support to staff and students of the University as part of the IT Service Desk team. The University's endpoint ...
IT Service Desk Technician
Glenwood, GA · On-site
The IT Service Desk Technician provides first- and second-level technical support to agency ... Manage password resets, Multi-Factor Authentication (MFA), and account lockouts. * Assist with ...
New
IT Service Desk Technician
Glenwood, GA · On-site
The IT Service Desk Technician provides first- and second-level technical support to agency ... Manage password resets, Multi-Factor Authentication (MFA), and account lockouts. * Assist with ...
New
IT Service Desk Technician
Glenwood, GA · On-site
The IT Service Desk Technician provides first- and second-level technical support to agency ... Manage password resets, Multi-Factor Authentication (MFA), and account lockouts. * Assist with ...
New
Quick apply
IT Service Desk Technician
Glenwood, GA · On-site
The IT Service Desk Technician provides first- and second-level technical support to agency ... Manage password resets, Multi-Factor Authentication (MFA), and account lockouts. * Assist with ...
New
Turner Staffing Group is seeking three IT Service Desk Technicians to support a large-scale technology initiative for one of our mining industry clients in the Elko, Nevada area. This is an on-site ...
Quick apply
Turner Staffing Group is seeking three IT Service Desk Technicians to support a large-scale technology initiative for one of our mining industry clients in the Elko, Nevada area. This is an on-site ...
Information Technology Service Desk Manager
$7.9K - $12K/mo
Information Technology Service Desk Manager The Oregon State Police in Salem, Oregon is hiring for one (1) Full-Time, Permanent Information Technology Service Desk Manager position. This position is ...
New
Information Technology Service Desk Manager
$7.9K - $12K/mo
Information Technology Service Desk Manager The Oregon State Police in Salem, Oregon is hiring for one (1) Full-Time, Permanent Information Technology Service Desk Manager position. This position is ...
New
IT Service Desk I
Camden, NJ · On-site
$55K - $60K/yr
The IT Service Desk I Analyst serves as the first point of contact for end-user technology support across United States Cold Storage. Reporting to the Associate Manager, Service Desk, this role ...
New
Quick apply
IT Service Desk I
Camden, NJ · On-site
$55K - $60K/yr
The IT Service Desk I Analyst serves as the first point of contact for end-user technology support across United States Cold Storage. Reporting to the Associate Manager, Service Desk, this role ...
New
Manager of IT Service Desk
Boston, MA · Hybrid
The Role Great Gray is hiring a Manager of IT Service Desk to lead its newly insourced helpdesk function. This is a hands-on leadership role responsible for managing a small team of Service Desk ...
Quick apply
Manager of IT Service Desk
Boston, MA · Hybrid
The Role Great Gray is hiring a Manager of IT Service Desk to lead its newly insourced helpdesk function. This is a hands-on leadership role responsible for managing a small team of Service Desk ...
IT Service Desk Manager
Metairie, LA · On-site
The Service Desk Manager owns the ITSM platform and drives maturity from IT service management (ITSM) toward enterprise service management (ESM). Responsibilities * Service Desk Leadership ...
IT Service Desk Manager
Metairie, LA · On-site
The Service Desk Manager owns the ITSM platform and drives maturity from IT service management (ITSM) toward enterprise service management (ESM). Responsibilities * Service Desk Leadership ...
It Service Desk Assistant information
See salary details
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
How much do it service desk assistant jobs pay per hour?
As of Jul 24, 2026, the average hourly pay for it service desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.
What is the difference between It Service Desk Assistant vs Help Desk Technician?
| Aspect | It Service Desk Assistant | Help Desk Technician |
|---|---|---|
| Required Certifications | CompTIA A+, ITIL Foundation | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Corporate IT support, remote and on-site | Help desk support, call centers, remote assistance |
| Employer & Industry Usage | IT departments across various industries | IT service providers, corporate support teams |
| Common Search & Comparison | Yes | Yes |
The main difference between an It Service Desk Assistant and a Help Desk Technician lies in their scope and environment. The It Service Desk Assistant typically supports internal company IT systems, often working in corporate environments, while Help Desk Technicians may support both internal and external clients, often in call center settings. Both roles require similar certifications and skills, but their day-to-day tasks and work settings can differ slightly.
What cities are hiring for It Service Desk Assistant jobs? Cities with the most It Service Desk Assistant job openings:
What are the most commonly searched types of It Service Desk jobs? The most popular types of It Service Desk jobs are:
What states have the most It Service Desk Assistant jobs? States with the most job openings for It Service Desk Assistant jobs include:
Full-time, Part-time
Posted yesterday
Shepherd University rating
7.8
Based on 5 frontline employees who took The Breakroom Quiz
204th of 560 rated colleges and universities
Job description
Position Details
Position Information
Posting Number
Stu456P
Working Title
IT Services Desk Assistant
FLSA
Exempt
Student Pay Level
B
Advertised Pay Rate
Position Status
FWS/REG
Department
Student Emp Information Technology Services
Job Summary/Basic Function
This position is at the IT Services Desk Duties:
- Answering phone calls and assisting the caller
- Assisting walk-up users Helping the full-time and part-time staff
- Troubleshooting hardware, software and network issues
- Running malicious software detection programs (viruses, malware)
- Installing OS updates
- Assisting users with retrieving/changing account information
This can be a stressful area at times, but is a good learning environment for those wanting to work in the computer or customer service fields.
Minimum Qualifications
- Able to grasp new skills and concepts quickly.
- Ability to work alone some times, but must be able to communicate well with team members
- Self motivated
- Ability to effectively handle users under much stress
- Must be enrolled fall/spring 2026-2027
Preferred Qualifications
- Federal Work Study Eligible students preferred.
Posting Date
03/25/2026
Close Date
Special Instructions Summary
Job Duties
Position Information
Posting Number
Stu456P
Working Title
IT Services Desk Assistant
FLSA
Exempt
Student Pay Level
B
Advertised Pay Rate
Position Status
FWS/REG
Department
Student Emp Information Technology Services
Job Summary/Basic Function
This position is at the IT Services Desk Duties:
- Answering phone calls and assisting the caller
- Assisting walk-up users Helping the full-time and part-time staff
- Troubleshooting hardware, software and network issues
- Running malicious software detection programs (viruses, malware)
- Installing OS updates
- Assisting users with retrieving/changing account information
This can be a stressful area at times, but is a good learning environment for those wanting to work in the computer or customer service fields.
Minimum Qualifications
- Able to grasp new skills and concepts quickly.
- Ability to work alone some times, but must be able to communicate well with team members
- Self motivated
- Ability to effectively handle users under much stress
- Must be enrolled fall/spring 2026-2027
Preferred Qualifications
- Federal Work Study Eligible students preferred.
Posting Date
03/25/2026
Close Date
Special Instructions Summary
Job Duties
What Shepherd University employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About Shepherd University
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Shepherdstown, WV, US
Year founded
1871