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It Service Desk Intern Jobs in Oregon (NOW HIRING)

Mosaic Community Health

IT Manager

Bend, OR · On-site

$100 - $125/hr

Service Desk and Service Delivery * Provides operational oversight of the Service Desk and ensures ... Relevant technical, IT service management, project management, cybersecurity, or leadership ...

Mosaik Medical

IT Manager

Bend, OR · On-site

$104K - $128K/yr

The IT Manager provides day-to-day leadership and operational oversight for Mosaic Community Health ... Service Desk and Service Delivery * Provides operational oversight of the Service Desk and ensures ...

Mosaic Medical

IT Manager

Bend, OR

$104K - $128K/yr

The IT Manager provides day-to-day leadership and operational oversight for Mosaic Community Health ... Service Desk and Service Delivery * Provides operational oversight of the Service Desk and ensures ...

A-dec Inc.

IT Service Delivery Lead

Newberg, OR · On-site

$125 - $150/hr

Oversee day-to-day help desk operations, serving as the primary escalation point for complex, high-priority, or sensitive incidents across all IT service areas.* Serve as the after-hours and on-call ...

A-dec, Inc. (USA)

IT Service Delivery Lead

Newberg, OR · On-site

$100 - $125/hr

Oversee day-to-day help desk operations, serving as the primary escalation point for complex, high-priority, or sensitive incidents across all IT service areas. * Serve as the after-hours and on-call ...

A-dec, Inc.

IT Service Delivery Lead

Newberg, OR · On-site

Oversee day-to-day help desk operations, serving as the primary escalation point for complex, high-priority, or sensitive incidents across all IT service areas. * Serve as the after-hours and on-call ...

A-dec, Inc.

IT Service Delivery Lead

Newberg, OR

Oversee day-to-day help desk operations, serving as the primary escalation point for complex, high-priority, or sensitive incidents across all IT service areas. * Serve as the after-hours and on-call ...

TEKsystems

Service Desk Technician

Portland, OR · On-site

$24 - $27/hr

Support video and teleconference technology, printers and various brands of hardware (Windows and ... information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services ...

TEKsystems

Service Desk Technician

Portland, OR · On-site

$24 - $27/hr

Support video and teleconference technology, printers and various brands of hardware (Windows and ... information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services ...

Bay Area Hospital

IT Support Tech I - FT

Coos Bay, OR · On-site

$23.59 - $35.02/hr

Performs shift duties, system maintenance tasks, and other computer operation jobs. IT Support Tech I will work directly with the Service Desk team members to resolve issues within the team prior to ...

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It Service Desk Intern information

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How much do it service desk intern jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for it service desk intern in Oregon is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.34 per hour, depending on experience, location, and employer.

What does an IT Service Desk Intern do?

An IT Service Desk Intern assists with troubleshooting technical issues, providing support to end-users, and maintaining computer systems and software. They typically handle tasks such as answering help desk tickets, resolving hardware or software problems, and escalating complex issues to senior IT staff. This role is designed to give interns hands-on experience in IT support and customer service within a professional environment.

What are the key skills and qualifications needed to thrive as an IT Service Desk Intern?

To thrive as an IT Service Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting techniques, and often a relevant degree or coursework in IT. Familiarity with ticketing systems like ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Strong communication, problem-solving abilities, and a customer-oriented mindset help you stand out in this role. These skills ensure efficient resolution of technical issues and a positive experience for end-users, supporting overall business productivity.

What are some typical challenges IT Service Desk Interns face when supporting end-users, and how can they effectively address them?

IT Service Desk Interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple requests simultaneously, and communicating complex information to non-technical users. To address these challenges, interns should actively document solutions, prioritize clear and patient communication, and seek guidance from senior team members when needed. Developing strong problem-solving skills and leveraging available knowledge bases can also help interns resolve issues more efficiently while building confidence in their technical abilities.

What are the most commonly searched types of It Service Desk jobs in Oregon?

The most popular types of It Service Desk jobs in Oregon are:

What cities in Oregon are hiring for It Service Desk Intern jobs?

Cities in Oregon with the most It Service Desk Intern job openings:

It Service Desk Intern jobs near you

IT Service Desk Technician

Wildhorse Resort and Casino

Pendleton, OR • On-site

$18 - $30/hr

Full-time

Posted 24 days ago

Key responsibilities

  • Identify, document, and resolve incidents and service requests reported by employees.

  • Create, modify, distribute, and audit computer user accounts and access rights.

  • Set up computers and peripheral devices, verify hardware functionality, and use remote support tools to assist users and vendors.

Wildhorse Resort & Casino rating

6.8

Company rating: 6.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

86th of 164 rated casinos

Job description

WAGE RANGE: $18.00-$30.00
OPEN UNTIL FILLED: NEXT PULL DATE: AUGUST 21, 2026
JOB SUMMARY
Service Desk Technicians are the first point of contact for employees reporting incidents or requesting help. Technicians' primary responsibilities are identifying, documenting, and resolving incidents and service requests. They create, manage, document, and audit computer user credentials and access.
They are skilled problem solvers with experience troubleshooting Microsoft Windows computers and understand basic network concepts such as Ethernet and TCP/IP. They are capable of identifying and resolving issues logically and methodically. If technicians are unable to resolve an issue, they are responsible for escalating the issue until a resolution is found.
ESSENTIAL JOB FUNCTIONS:
  1. Promote exemplary guest service standards through prompt, efficient, and friendly service.
  2. Document and respond to incidents and service requests via phone, email, IM, etc.
  3. Create, modify, distribute, and audit computer user accounts and access rights.
  4. Set up computers and peripheral devices, such as personal computers (PCs), printers, telephones, and battery backups.
  5. Verify hardware is functioning, such as personal computers (PC), printers, telephones, and battery backups.
  6. Use remote support tools to share screens and computer access with users, and to facilitate and assist vendors in troubleshooting.
  7. Install and configure appropriate software.
  8. Guide users on Wildhorse's software and hardware usage.
  9. Organize and schedule upgrades and maintenance, as outlined or directed.
  10. Document incident details and work performed for escalation to senior staff and vendors.
  11. Perform data entry as appropriate.
  12. Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
  13. Promotes a clean, safe, and healthy working environment for employees and guests. Promptly reports all concerns to supervisor or manager.
  14. Ensure that equipment, tools, and materials are operated safely.
  15. Promote internal guest service standards through courteous and respectful behavior.
  16. Other related duties as assigned.

PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience -a clean and cared-for resort.
SUPERVISORY AUTHORITY:
  1. None.

SIGNATORY ABILITY:
  1. None.

ACCESS TO SENSITIVE AREAS:
  1. Access and System Logs, User Credentials.
  2. Controlled MIS areas.
  3. Secured areas within established access procedures.

MINIMUM QUALIFICATIONS:
  1. Familiarity with web browsers (IE, Chrome, Firefox, Safari) and spreadsheets (Excel, Google Sheets, etc.).
  2. One (1) year of applicable IT experience (documenting requests, setting up hardware, installing software, guiding end users, organizing schedules and maintenance, and documenting issues).
  3. High School Diploma or GED or ten (10) years of experience.
  4. Will lift and maneuver 50 lbs. and work/sit for long periods at work/computer station. Also, perform repetitive motion of arms, wrist, and fingers; and at times move throughout a smoke-filled environment; including bending, lifting, and maneuvering items. And crawl under desks and work in confined spaces.
  5. CompTIA A+ certification, or acquire it within 6 months of hire. Must pass 1 test towards certification every 6 months.
  6. Excellent personal appearance and hygiene habits.
  7. Requires a High-Security Gaming license.
  8. Must be at least 21 years of age.

DISCLAIMER
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned at any time based on business needs.

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