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It Resource Manager Jobs in Rochester, MI (NOW HIRING)

TridentCare

IT Fulfillment Specialist

Southfield, MI · On-site

Job summary The IT Fulfillment Specialist is responsible for executing end-to-end IT service ... IT Service Delivery Manager, the Fulfillment Specialist serves as a critical resource in ...

TridentCare

IT Fulfillment Specialist

Southfield, MI · On-site

Job summary The IT Fulfillment Specialist is responsible for executing end-to-end IT service ... IT Service Delivery Manager, the Fulfillment Specialist serves as a critical resource in ...

BTM Ventures LLC

HR Director

Southfield, MI

At Brewtopia, it's more than coffee - it's about building the people infrastructure that powers ... Directly lead and develop the full HR organization - HR Manager(s), HR Business Partners ...

BTM Ventures LLC

HR Director

Southfield, MI · On-site

At Brewtopia, it's more than coffee - it's about building the people infrastructure that powers ... Directly lead and develop the full HR organization - HR Manager(s), HR Business Partners ...

Socket.dev

HR Director

Southfield, MI · On-site

$110 - $150/hr

At Brewtopia, it's more than coffee -- it's about building the people infrastructure that powers ... Directly lead and develop the full HR organization -- HR Manager(s), HR Business Partners ...

BTM Ventures LLC

HR Director

Southfield, MI · On-site

At Brewtopia, it's more than coffee -- it's about building the people infrastructure that powers ... Directly lead and develop the full HR organization -- HR Manager(s), HR Business Partners ...

Rolls-Royce

Human Resources Co-op

Novi, MI · On-site

$17 - $35.50/hr

Ability to organize and manage multiple tasks and to prioritize accordingly * Proficient in data ... Join us, and it can be your future vision too. Rolls-Royce is an equal opportunity employer. All ...

Rolls-Royce

Human Resources Co-op

Novi, MI · On-site

$20.75 - $25.25/hr

Ability to organize and manage multiple tasks and to prioritize accordingly * Proficient in data ... Join us, and it can be your future vision too. Rolls-Royce is an equal opportunity employer. All ...

Rollsroyce

Human Resources Co-op

Novi, MI · Hybrid

$35K - $45K/yr

Ability to organize and manage multiple tasks and to prioritize accordingly * Proficient in data ... Join us, and it can be your future vision too. Rolls-Royce is an equal opportunity employer. All ...

Rolls-Royce

Human Resources Co-op

Novi, MI · Hybrid

$20.75 - $25.25/hr

Ability to organize and manage multiple tasks and to prioritize accordingly * Proficient in data ... Join us, and it can be your future vision too. Rolls-Royce is an equal opportunity employer. All ...

Methode Electronics

ERP Analyst

Southfield, MI · On-site

... IT initiatives of all sizes. Responsibilities: * Be the primary resource for the analysis ... Provide technical leadership and guidance to project managers, developers, and other team members ...

Hetronic USA

ERP Analyst

Southfield, MI

... IT initiatives of all sizes. Responsibilities: * Be the primary resource for the analysis ... Provide technical leadership and guidance to project managers, developers, and other team members ...

Methode Electronics, Inc

ERP Analyst

Southfield, MI

... IT initiatives of all sizes. Responsibilities: * Be the primary resource for the analysis ... Provide technical leadership and guidance to project managers, developers, and other team members ...

NJ CURE

HR Supervisor

Southfield, MI · On-site

$75K - $90K/yr

Supervise and support the HR Generalist in daily HR functions, including but not limited to ... This reflects management's assignment of essential functions; it does not prescribe or restrict the ...

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All JobsIt Resource JobsIt Resource Manager JobsIt Resource Manager Jobs in Rochester, MI

It Resource Manager information

See Rochester, MI salary details

$26.7K

$86.7K

$154.2K

How much do it resource manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for it resource manager in Rochester, MI is $86,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $107,200.00 per year, depending on experience, location, and employer.

What is an IT Resource Manager?

IT Resource Managers are professionals responsible for overseeing the allocation and management of an organization's IT resources, such as personnel, hardware, software, and budgets. They ensure that IT projects have the necessary resources to be completed on time and within budget. Their duties often include planning resource needs, coordinating between departments, and optimizing the use of IT assets to support business goals. Effective IT Resource Managers help maximize efficiency and productivity within IT teams while minimizing costs.

What are the key skills and qualifications needed to thrive as an IT Resource Manager?

To thrive as an IT Resource Manager, you need strong project management skills, a solid understanding of IT infrastructure, and experience with resource planning, typically supported by a degree in information technology or related field. Familiarity with resource management tools like Microsoft Project, ServiceNow, or Jira, and certifications such as PMP or ITIL are often expected. Exceptional organizational, problem-solving, and communication skills help you effectively allocate resources and coordinate teams. These competencies are crucial for optimizing IT operations, meeting project deadlines, and supporting organizational goals.

How does an IT Resource Manager typically collaborate with project managers and technical teams to ensure effective resource allocation?

An IT Resource Manager works closely with project managers to understand project timelines, scope, and required skill sets, ensuring the right personnel are assigned to each task. They coordinate with technical teams to assess individual workloads, availability, and expertise, balancing resource demands across concurrent projects. Regular meetings and transparent communication help proactively address potential bottlenecks and adjust allocations as priorities shift. This collaborative approach supports on-time project delivery and maximizes team productivity.

What is the difference between It Resource Manager vs Network Administrator?

AspectIt Resource ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT resources, manages teams, strategic planningMaintains and troubleshoots network infrastructure
Employer & Industry UsageUsed across various industries for IT resource oversightPrimarily in organizations with complex network needs

The It Resource Manager focuses on managing overall IT resources, including hardware, software, and personnel, often involving strategic planning and resource allocation. In contrast, the Network Administrator specializes in maintaining and troubleshooting network systems. While both roles require technical certifications, the It Resource Manager has a broader scope, whereas the Network Administrator concentrates on network-specific tasks.

Is an IT resource manager a stressful job?

An IT resource manager role can be stressful due to managing multiple projects, coordinating teams, and meeting deadlines in a fast-paced environment. The job often requires strong organizational skills, problem-solving, and the ability to handle pressure, especially during system outages or project delays.

What job categories do people searching It Resource Manager jobs in Rochester, MI look for?

The top searched job categories for It Resource Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for It Resource Manager jobs?

Cities near Rochester, MI with the most It Resource Manager job openings:

It Resource Manager jobs near you

IT Fulfillment Specialist

TridentCare

Southfield, MI • On-site

Full-time

Re-posted 5 days ago

TridentCare rating

6.8

Company rating: 6.8 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

494th of 888 rated healthcare providers

Job description

Job summary
The IT Fulfillment Specialist is responsible for executing end-to-end IT service requests related to hardware, software, user onboarding/offboarding, and general IT provisioning. This role supports the operational efficiency of IT service delivery by ensuring timely, accurate fulfillment of user needs while managing inventory and providing Tier 2 support for routine technical issues.
Reporting to the IT Service Delivery Manager, the Fulfillment Specialist serves as a critical resource in maintaining a responsive and effective user support experience. The ideal candidate combines technical aptitude, organizational skills, and attention to detail to support core IT operations and improve service consistency across the organization.
Essential Functions:
Hardware & Software Fulfillment
  • Fulfill service requests for laptops, desktops, monitors, peripherals, and licensed software.

  • Coordinate device imaging, configuration, and deployment for both remote and onsite users.

  • Track software distribution and ensure license compliance across all assigned assets.

Onboarding & Offboarding Support
  • Prepare and provision devices and accounts for new hires, including setup of required software, access, and equipment delivery.

  • Coordinate hardware recovery, account deactivation, and access revocation for offboarding processes.

  • Work with HR and security teams to align IT onboarding/offboarding with organizational policies.

Inventory Management
  • Maintain accurate records of hardware inventory, including device status, location, and assignment.

  • Perform regular audits and reconcile asset inventory with procurement and asset tracking systems.

  • Coordinate with vendors and procurement to manage stock levels and device ordering.

Tier 2 Technical Support
  • Respond to and resolve escalated support tickets from Tier 1, particularly those related to hardware, software, or user provisioning.

  • Collaborate with infrastructure, application, and security teams to resolve support issues requiring cross-functional input.

  • Document solutions and contribute to knowledge base content for recurring requests.

Process Documentation & Compliance
  • Follow ITIL-aligned procedures for request fulfillment and asset management.

  • Maintain up-to-date SOPs, checklists, and hand-off procedures for IT service delivery workflows.

  • Support internal audits and compliance activities related to inventory and access management.

Job Requirements
Core Competencies:
  • Service Fulfillment: Able to deliver hardware, software, and access services with speed and precision.
  • Customer Service: Provides professional, user-focused support with empathy and responsiveness.
  • Inventory Control: Maintains reliable asset records and manages stock effectively.
  • Problem Solving: Troubleshoots Tier 2 technical issues with attention to root cause and resolution.
  • Process Discipline: Follows structured procedures for compliance, security, and standardization.
  • Collaboration: Works effectively across teams to coordinate support and maintain service continuity.

Physical Requirements and Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand: to handle or feel: to talk and to hear. The employee occasionally is required to walk, sit: reach with hands and arms and stoop, kneel, crouch or crawl. The employee may lift and or move up to 15 pounds on occasion. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. No color visual deficiency.
Education and Experience Requirements
  • Associate or Bachelor's degree in Information Technology or related field (or equivalent hands-on experience).
  • 2-4 years of experience in IT support, fulfillment, or service delivery roles.
  • Proficiency in supporting Microsoft Windows environments, Microsoft 365, and endpoint management tools.
  • Familiarity with ITSM platforms (ServiceNow preferred) and ticket-based support workflows.
  • Experience managing IT inventory, imaging tools, and asset tracking systems.
  • Strong organizational and time management skills with attention to accuracy and accountability.
  • Certifications such as CompTIA A+, Microsoft 365 Fundamentals, or ITIL Foundation are a plus.

The Company is an equal opportunity employer and makes employment decisions based on merit. We want to have the best available people in every job. Therefore, the Company does not discriminate against its associates or applicants because of race, religion, color, sex (including childbirth, breast feeding, and related medical conditions), national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability or any other category protected by applicable state, federal law, and local laws. This policy extends to all persons and to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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